Recovery was very good but had annoyances [updated] The recovery was very good, but this company has a number of annoying (industry standard) practices. First, they lie about providing an estimate: they promise an estimate, but then require you sign up and send your drive in before giving any kind of price. Sadly, this is a normal practice in this field the last decade: this is very annoying. Second, they fail to itemize costs usefully and their most common add-ons to their quoted price are shipping costs (usually over $150). Third, I sent them a 6TB bare drive worth approx $150 and they returned a drive they charged me $500 for. That means they quoted $700 to me but charged me $1400, since the 'recovery' was $700 but then there's shipping, tax, and the absurd cost for a premium (slow) USB drive to replace a $150 bare drive. Fourth, I required (and they agreed) that they return the original drive and they did not. Still, I give this experience 4 stars since the data was 100% recovered from a drive with a dead controller. I've paid for recovery of more than a dozen dead drives and this is the first time I've had a 100.00% recovery. The total price was about what I expected, but there is zero reason they didn't give me my orig drive back and I had no need of a USB external drive costing 3x what I needed. Update: After writing this review, I was contacted and told I could return the USB drive for a partial refund. Also, they have shipped me my dead drive, which makes me very happy. I recommend keeping all original boxing. I've changedg this from 4 to 5 stars based on their follow up. Again, the data recovery was perfect, I hope they can adjust their estimating practices to give a range (even if it's a huge range).

Datarecovery.com ..the best!!! My experience with Datarecovery was exceptional. My wife's computer was completely fried and the local tech guy told me he couldn't recover the SSD and felt that there was only a 25% chance of success if I sent it to a place he referred me to. Wife was frantic. I found Datarecovery,com online and saw all positive reviews. Using their service, I got 100% recovery with a very fair price and quick turnaround. Communication with them was also excellent. Highly recommend them! Happy wife, happy life!

The best there is... Everyone at the Datarecovery Team was an absolute joy to deal with. They kept me informed on their progress throughout the recovery, and did a masterful job recovering my data. I would recommend them to anyone who needs data recovery without hesitation!

AWESOME Mr. Justin McClelland Mr. Justin McClelland at the Toronto, ON location was Absolutely Amazing! My 4TB HDD died on me while live streaming on Twitch back on Dec.24,23! Thank God! that everything was recovered as it had my whole life in it since Feb.14,2009! Thank-You, Thank-You, Thank-You!!!

Fabulous work Fabulous work! I thought I lost my data and photos, but they were able to retrieve it fast and fairly affordable for what they do. Bradley was so nice and professional and walked me through the process and they worked with me every step of the way. I highly recommend them!