Jen Svogar
GBAmazing service! I had a drive with all of my sister's wedding photos, as well as family holiday videos. When the drive seemed to go dead, I panicked! FileRetrieval saved my bacon by extracting the files so I didn't lose a thing. Their service was fast and efficient, and they helped me understand what was being done.
I would definitely recommend t
GBMy account manager My account manager, Freddie, has been very courteous, attentive, and professional. All of the options were clearly explained to me and I'm waiting for the delivery of my lost data. Based on what I've seen so far, I have every confidence Data Retrieval will deliver. I would definitely recommend them to others who might need this type of service.
Mark Newcastle
GBJob well done! Great customer service. MY CR walked me through every phase of the date recovery project. Explaining the process and costs. The tech staff was able recover 100% of the files. Amen. I will definitely use this vendor again if I find myself in a similar circumstance.
Eric Drozenski
GBMade things better After discussing my situation with the customer rep and then discussing things with the director of operations. We came to a understanding that the ball was dropped. I discussed my concerns and why we were upset with their company. Overall after our discussion i came away feeling much better about what had happened. Would i use this company again? Maybe. For a solid state drive probably not, but for a physical hard drive i would give them a second shot.
Customer
GBHighly Recommended I lost a lot of information from my computer and I was looking for someone to help me recovering. This company did an amazing job. Highly recommended.