ParcelPanel

8 The Green Ste A, 19901, Dover, United States
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4.90
Based on 20 Reviews

5

95.00%

4

0.00%

3

5.00%

2

0.00%

1

0.00%
About ParcelPanel

ParcelPanel seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience & business profits.

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Ganesh
IN

wonderful shipment tracking plugin wonderful shipment tracking plugin. I have been using this plugin for over a year now. The support team still answers our queries accurately.

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Christopher R.
CA

Let ParcelPanel work for you too! I switched from the other big tracking company for my Shopify store because there was some graphic-integration issues for my tracking page with the other company, but that is not the only reason for my review. The customer service has always been pretty responsive for the past year or so since I switched to ParcelPanel. It is easy to tell that their customer service is not outsourced to someone reading a script, and that their agents actually know their job and the technology involved. When I added a smaller international carrier and had some issues with their tracking integration, Mig in particular has always showed interest in relaying to her team the details to make the improvements, and in short to make ParcelPanel work for my business needs. Keep up the good work!

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Telematics11
FR

The best extension for shipment When I discovered and installed the first time, as usual I was a little worried about taking the risk of destabilizing and weighing down my shops, in addition to the usual risk of incompatibility. I was amazed at such easy adjustment and such efficient chat support. I had a few questions despite the ease of installation and they answered me immediately and very kindly, in addition to activating my license for free! I highly recommend this extension and this team!

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Sahil Malik
IN

Terrible Counting System. You must know before purchasing Normally, I always try to point out positive things about companies as we understand the negative reviews. This app is absolutely best for tracking as compared trackingmore however their counting system is terrible. For eg, if u have purchased 200 quote plan which we did, and you received total 220 orders including all the cancelled orders, failed orders, pending and some fake order which we do as testing, they will count. For this sole reason, we had to switch to trackingmore because their counting system calculated based on the awb assigned to the orders.

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BELGHITI Mehdi
MA

Top Notch! Once I started using the app, there was someone from customer support (Elly) who was there to help me through every and single query i had. Very friendly and helpful! I would greatly recommend the app!

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