ParcelPanel

8 The Green Ste A, 19901, Dover, United States
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4.90
Based on 20 Reviews

5

95.00%

4

0.00%

3

5.00%

2

0.00%

1

0.00%
About ParcelPanel

ParcelPanel seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience & business profits.

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H Kailkalns
PT

Easy to use and integrate. I loved installing this plugin and starting to use it immediately. It was very easy to integrate with the design of the website, while also getting value out of needs to both notify customers and the automated parts of making your life easier for having control over orders.

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Sahil Malik
IN

Terrible Counting System. You must know before purchasing Normally, I always try to point out positive things about companies as we understand the negative reviews. This app is absolutely best for tracking as compared trackingmore however their counting system is terrible. For eg, if u have purchased 200 quote plan which we did, and you received total 220 orders including all the cancelled orders, failed orders, pending and some fake order which we do as testing, they will count. For this sole reason, we had to switch to trackingmore because their counting system calculated based on the awb assigned to the orders.

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Christopher R.
CA

Let ParcelPanel work for you too! I switched from the other big tracking company for my Shopify store because there was some graphic-integration issues for my tracking page with the other company, but that is not the only reason for my review. The customer service has always been pretty responsive for the past year or so since I switched to ParcelPanel. It is easy to tell that their customer service is not outsourced to someone reading a script, and that their agents actually know their job and the technology involved. When I added a smaller international carrier and had some issues with their tracking integration, Mig in particular has always showed interest in relaying to her team the details to make the improvements, and in short to make ParcelPanel work for my business needs. Keep up the good work!

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Ganesh
IN

wonderful shipment tracking plugin wonderful shipment tracking plugin. I have been using this plugin for over a year now. The support team still answers our queries accurately.

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Janet Poczwa
AU

The support I got from Parcel Panel is awesome The support I got from Parcel Panel is awesome. Did a live chat with Elly, who answered my questions with ease and helped sort out a few things. The plugin looks great in my Woocommerce store! An absolute must for any webstore to have the Parcel Panel tracking app integrated - customers will be at ease to see any time when and how their purchases are tracking and being delivered, and the integration with customer emails is a bonus!

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