ParcelPanel

8 The Green Ste A, 19901, Dover, United States
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4.90
Based on 20 Reviews

5

95.00%

4

0.00%

3

5.00%

2

0.00%

1

0.00%
About ParcelPanel

ParcelPanel seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience & business profits.

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Wish
AU

Excellent support and flawless product Excellent and flawless product and super quick support from the team always... Contacted the team a couple of times and always received instant support. Can't fault the team and product. Keep it up!

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Janet Poczwa
AU

The support I got from Parcel Panel is awesome The support I got from Parcel Panel is awesome. Did a live chat with Elly, who answered my questions with ease and helped sort out a few things. The plugin looks great in my Woocommerce store! An absolute must for any webstore to have the Parcel Panel tracking app integrated - customers will be at ease to see any time when and how their purchases are tracking and being delivered, and the integration with customer emails is a bonus!

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Christopher R.
CA

Let ParcelPanel work for you too! I switched from the other big tracking company for my Shopify store because there was some graphic-integration issues for my tracking page with the other company, but that is not the only reason for my review. The customer service has always been pretty responsive for the past year or so since I switched to ParcelPanel. It is easy to tell that their customer service is not outsourced to someone reading a script, and that their agents actually know their job and the technology involved. When I added a smaller international carrier and had some issues with their tracking integration, Mig in particular has always showed interest in relaying to her team the details to make the improvements, and in short to make ParcelPanel work for my business needs. Keep up the good work!

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Natalia Nicole
GB

Customer Service Alone Is Worth It Elly was quick to respond and even faster with her assistance. You could tell immediately Elly was not A.I. because of her radiant energy that came through from the beginning to the end of my concern. 10 out of 10.

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Pontoon Boat Solutions
GB

Mig is awesome and deserves a promotion… Mig is awesome and deserves a promotion for timely assistance. Kudos and thanks for being on top of your game!

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