ParcelPanel

8 The Green Ste A, 19901, Dover, United States
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4.90
Based on 20 Reviews

5

95.00%

4

0.00%

3

5.00%

2

0.00%

1

0.00%
About ParcelPanel

ParcelPanel seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience & business profits.

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Wish
AU

Excellent support and flawless product Excellent and flawless product and super quick support from the team always... Contacted the team a couple of times and always received instant support. Can't fault the team and product. Keep it up!

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Midhun
IN

Here's the Ultimate Tracking Solution… Here's the Ultimate Tracking Solution for Your Business! Whether you're a startup, seed business, or scaling up, a robust tracking solution is essential. Look no further than Parcel Panel – the answer to all your tracking needs. With Parcel Panel, your customers can effortlessly track their orders, giving them peace of mind throughout the delivery process. The best part? You get 20 free usages every month! But that's not all. Parcel Panel offers a range of features, including a white-label tracking page, order lookup, translation options, real-time tracking, upsell opportunities, and automated email notifications based on order status. Don't miss out on the future of order tracking. Join Parcel Panel today!

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Sahil Malik
IN

Terrible Counting System. You must know before purchasing Normally, I always try to point out positive things about companies as we understand the negative reviews. This app is absolutely best for tracking as compared trackingmore however their counting system is terrible. For eg, if u have purchased 200 quote plan which we did, and you received total 220 orders including all the cancelled orders, failed orders, pending and some fake order which we do as testing, they will count. For this sole reason, we had to switch to trackingmore because their counting system calculated based on the awb assigned to the orders.

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Caio Guerreiro Lopes
BR

Try it for yourself! The app is great. Its panel just works and all of its functionalities are on point! The customer service is outstading, and you'll be pleasently surprised with it just like I was ;)

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Christopher R.
CA

Let ParcelPanel work for you too! I switched from the other big tracking company for my Shopify store because there was some graphic-integration issues for my tracking page with the other company, but that is not the only reason for my review. The customer service has always been pretty responsive for the past year or so since I switched to ParcelPanel. It is easy to tell that their customer service is not outsourced to someone reading a script, and that their agents actually know their job and the technology involved. When I added a smaller international carrier and had some issues with their tracking integration, Mig in particular has always showed interest in relaying to her team the details to make the improvements, and in short to make ParcelPanel work for my business needs. Keep up the good work!

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