The best extension for shipment When I discovered and installed the first time, as usual I was a little worried about taking the risk of destabilizing and weighing down my shops, in addition to the usual risk of incompatibility. I was amazed at such easy adjustment and such efficient chat support. I had a few questions despite the ease of installation and they answered me immediately and very kindly, in addition to activating my license for free! I highly recommend this extension and this team!

Customer Service Alone Is Worth It Elly was quick to respond and even faster with her assistance. You could tell immediately Elly was not A.I. because of her radiant energy that came through from the beginning to the end of my concern. 10 out of 10.

Mig is awesome and deserves a promotion… Mig is awesome and deserves a promotion for timely assistance. Kudos and thanks for being on top of your game!

Let ParcelPanel work for you too! I switched from the other big tracking company for my Shopify store because there was some graphic-integration issues for my tracking page with the other company, but that is not the only reason for my review. The customer service has always been pretty responsive for the past year or so since I switched to ParcelPanel. It is easy to tell that their customer service is not outsourced to someone reading a script, and that their agents actually know their job and the technology involved. When I added a smaller international carrier and had some issues with their tracking integration, Mig in particular has always showed interest in relaying to her team the details to make the improvements, and in short to make ParcelPanel work for my business needs. Keep up the good work!

Great customer service Excellent app and great customer service. Super fast response, Ming was very nice and the app is exactly what I needed. I will surely consider upgrading in the future. 100% happy.