Very helpful. I spoke to (Swatantra) with regards to a question around my current file erase software and upgrading. They handled all my questions and gave me satisfying answers!

Devashish' support involving BitRaser… Devashish' support involving BitRaser File Eraser The represenative showed professional expertise, although I was questioning the MariaDB program having to be installed as a secondary to the app, which I felt to be a bit inadequate. This does seem to be a problem with the potential for hackers and data miners to intercept sensitive info.

Mayur helped me and gave me tips for… Mayur helped me and gave me tips for running the software correctly.

Sanket's Excellent Customer Service Sanket, Data Recovery Associate, very quickly answered all my questions, helping me to understand that the $39.95 charge made today via PayPal to my bank account was for a subscription renewal of the bitraser-file product that I bought a year ago. The product worked fine, but I don't need or want to renew the subscription. Sanket assured me that he forwarded my request to cancel the renewal and receive a $39.95 refund to your refund management team, who will process the refund for the renewal order for Stellar File Eraser #233591834. Thank you for your excellent customer service, Sanket!

Swatantra Sharma really went above and… Swatantra Sharma really went above and beyond to help me install and figure out how to operate my product. I was very pleased and satisfied. This is great quality service and a awesome product to have. I love it.