Very helpful. I spoke to (Swatantra) with regards to a question around my current file erase software and upgrading. They handled all my questions and gave me satisfying answers!

Excellent Service Swati was patient. Understanding my technical shortcomings, she guided me to the solution. THANK YOU

Swatantra was perfect Swatantra was quick, professional and very usefull giving me all the information I was looking for.

Sanket's Excellent Customer Service Sanket, Data Recovery Associate, very quickly answered all my questions, helping me to understand that the $39.95 charge made today via PayPal to my bank account was for a subscription renewal of the bitraser-file product that I bought a year ago. The product worked fine, but I don't need or want to renew the subscription. Sanket assured me that he forwarded my request to cancel the renewal and receive a $39.95 refund to your refund management team, who will process the refund for the renewal order for Stellar File Eraser #233591834. Thank you for your excellent customer service, Sanket!

Resolved my problem Resolved my problem. Support person was patient, walking me through to make sure I could use the software after initial problem solved. Thanks!