Takes a while for the process of a trade in Used the trade in (still awaiting for the credit) Looked at multiple configurations before I decided on one with the help of chat. They put me a configuration together. Still awaiting for build and shipment date. Over all extremely happy with my purchase.

Quick and simple ordering process The selection and purchase was quick and simple. I've just ordered so do not have information to assess delivery or the product itself yet

Ordering Experience Customization of the laptop was extremely easy and offered more options than I found at other sites. Price was very competitive. Yet to receive laptop as it has only been three days, but ordering was a breeze.

I've been looking at this site for awhile.. I've been looking at this site for awhile now (few years) And I love the fact that you choose the brand of laptop you want then you'll find out what party's are upgradable you max out the ram get plenty of options (if the laptop allows it) upgrade the screen again if it's available I bought the laptop model that does an optional external liquid cooling (cooling upgrades alone had me sold) you pay for brand you want and the parts you want. This is a much needed upgrade for my Dell Inspiron gaming laptop that's about 10+ years old. Either way I'm more then certain my steam library or epic games library will be able to run on this with no issues.

Xotic website was so easy to navigate… Xotic website was so easy to navigate and it had the most information you needed on whatever item you were looking at. They made it easy for finance with direct access to the financial institution. The quick responses either via chat or email was outstanding! In addition, the status update of your order is like no other. Very happy how their customer service is and can’t wait to receive my pc.