RealPage IMS

4001 Yancey Road Suite C200, 28217, Charlotte, United States
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4.70
Based on 20 Reviews

5

75.00%

4

20.00%

3

5.00%

2

0.00%

1

0.00%
About RealPage IMS

Serving real estate investment firms, Investor Management Services (IMS) is the leader in the investment management software space providing the only all-in-one platform. We enable our customers to better serve their investors while improving the efficiency of their firm. The IMS Platform includes an Investor Dashboard, Document Management and Sharing, Customer Relationship Management (CRM), and Waterfall Distribution Processing. For more information, please visit www.imscre.com.

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Joe McLean, Carolina Capital Real Estate Partners
GB

Great Experience Their team did a great job answering all of my questions and getting back to me with answers they didn't know. Ta'Quila helped walk me through implementation and was very patient when we didn't meet our deadlines. Bridgett was also very helpful. All around a great experience and a very friendly team.

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customer
GB

IMS has been more than accommodating IMS has been more than accommodating. We have had a number of hiccups (on our side-of-the-house) and IMS has maintained pace with us. We have had a fantastic experience thus far.

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Laura
GB

Overall Overall, I am satisfied, but some times it would be nice if I was able to call the IMS help desk person if an issue is emailed back and forth several times. I feel like I cannot always get my questions across and the IMS help desk either doesn't understand my question or I can't understand their response.

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Seby Jones
GB

The onboarding process is clear The onboarding process is clear. It's extremely helpful to have a champion on the company-side of things to manage the workflow...we didn't do a good enough job of that, but IMS was always there to help keep us on track

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LMS
GB

Danielle did an excellent job driving… Danielle did an excellent job driving the process, keeping us on track when we started to drift. She also had no problem jumping in handling tasks when it was clear we did not have the manpower to complete.

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