Amazingly professional First impression, reaction time,too fast and to the point. Second impression, straightforward implementation to my multitasks and Third impression,prompt answers to all my questions. Fourth impression, knowledge,politement, sense of humour, friendly and caring.

Keeping customers happpy. Wind 15-20kts, 3-4 ft seas on/off reef in Islamorada, FL. Mom, dad & two boys, 9 & 12 yrs old. Youngest boy got sea sick after catching 12 nice fish. Customer requested to cut the trip back from 3/4 day to 1/2 day. We refunded the customer 200 immediately and Fishing Booker refunded Makaira Fish Company the $20 difference in the booking fee. All parties are happy with quick response to solving the problem.

Nico is great and very communicative Nico is great and very communicative. He helped me understand a lot of what’s going on being new to fishing booker. I’d definitely recommend him for any questions you have as he will take care of you.

The help center is always great…Reached… The help center is always great…Reached out twice now and they are very helpful….one was with regards to a booking and the latest one is being looked into a verification issue…. Thanks for having this available…I am very impressed with your service!!! Captain Jeff

The support staff is amazing ! The support staff is absolutely outstanding. They are very responsive, answer all questions in very short delays and liaise with the captain whenever it is necessary.