Trust pilot explained what need to be… Trust pilot explained what need to be done to recover the data from my grandchild’s laptop, after an accidental spillage of water on it . They send me the details of the courier and I was able to print the label. I then found on line my nearest point to post the package. On receiving my parcel I was emailed to say they had it and a list of the costs involved. We now have the data and my grandchild can continue her course at university in the knowledge everything had been resolved.

Very efficient company Very efficient company, recovered almost all my files, lost on faulty hard drive, in very quick time. and answered several questions I had after receiving my recovered data almost instantly. Would highly recommend, worth every penny.

I highly recommend Ontrack! I highly recommend Ontrack! Steller customer service and they keep you informed along the entire process. Very easy to set up an account, track, pay, and pick-up. They were able to recover ALL of my data from an external hard drive that just suddenly stopped working. The external hard drive had over 211K of documents, photos, etc.

Great Service for Data Recovery The hard drive in our 12-foot SAVI guillotine stopped working the company is no longer in business we bought the machine used and did not have any kind of back up to get our machine up and running again. Chris in customer service answered all my questions before I sent the hard drive off. We opted for the 24-hour service. The hard drive went out on Thursday late afternoon by noon on Saturday I had the drive back in my possession. We installed the drive, and the machine is back to full production. All around everyone I interacted with was very professional. I highly recommend their service.

Communication throughout the process Communication throughout the process, whether from the project person or even automated, it was great. The presentation of my data as a I would expect to see it was brilliant. I was mostly intrigued that they were able to recover it at all! Thanks Ontrack. Jeremiah Gackle