Dr John FitzGerald
AUNot only did OnTrack retrieve the… Not only did OnTrack retrieve the majority of my images from a failed Hard Drive I found ealing with them very pleasant. At all times I was treated with utmost courtesy and with a sense of personal involvement. If all companies carried out their businesses with the professionalism and humanity that this company does the world would be a much happier place. Well done!
Milind Krishna Dwivedi
Rented a bike for 4 months-- Rented a bike for 4 months-- Therefore telling all of you there two main flaws- 1). Very poor maintenance, bike stopped working mid road 3 times, and it happened with 3 different vehicle when exchanged 2). Lot of time wastage while picking, delivering and exchange the vehicle. 3 days for bike picking. Which other rentals do that?? Other than that they won't pick your call at once, never happened for me, after 6-10 calls, they will call back after 6-7 hrs, hence very poor customer care as well. I would suggest all of you, if you are renting any vehicle please go for royalbrothers Or any other, ontrack rental services are not the worst, but very bad, maybe in future they will improve, but I rented for 5 months, and now came to conclusion to switch from Ontrack. Really very bad experience
Charles Willcox
GBVery efficient company Very efficient company, recovered almost all my files, lost on faulty hard drive, in very quick time. and answered several questions I had after receiving my recovered data almost instantly. Would highly recommend, worth every penny.
Mark Gordon
AUFantastic, friendly service Ontrack provided fantastic service in respect of data recovery due to a hard drive failure. The staff were friendly, and very open and honest about the whole process. No hidden fees or caveats, we knew what to expect right from the start. Regular updates on progress were sent to us. And above all else, Ontrack treated us with respect and compassion - we didn't feel like 'just another job'. Cannot thank them enough for their efforts. Highly recommend them and the service they provide.
Ben Postlethwaite
GBVery poor service Very poor service. All data recovery companies I approached before Ontrack offered a no success no fee option. Ontrack then sent me a mega quotation of £1,392.00 with the premium service almost double; way over the quotations I had previously received. I was then advised to take pay a diagnosis charge, despite already having two previous opinions. So effectively, if they couldn't do anything with my drive, I would be burning my money and paying for nothing. They then want to charge you £18 to have your drive delivered back to you!!!! Shocking. Would not advise to anyone, nor would I advise their partners Western Digital who directed me towards this company.