Ontrack

9023 Columbine Rd, 55347, Eden Prairie, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Ontrack

Ontrack, a KLDiscovery business, is the global leader in data recovery. Offering data management, disaster recovery, email extraction and restoration, data destruction, erasure verification, and tape management, Ontrack serves clients with in-lab, remote, and do-it-yourself options. With cleanroom facilities worldwide and engineering expertise in every major global region, Ontrack has developed hundreds of proprietary solutions over the past three decades to recover data from enterprise storage, tapes, HDDs, SSDs, flash media, mobile devices, and virtual environments. In addition, Ontrack's PowerControls software suite enables search, recovery, and restoration of data from Exchange, SharePoint, and SQL environments. Contact Us

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Barbara
GB

Trust pilot explained what need to be… Trust pilot explained what need to be done to recover the data from my grandchild’s laptop, after an accidental spillage of water on it . They send me the details of the courier and I was able to print the label. I then found on line my nearest point to post the package. On receiving my parcel I was emailed to say they had it and a list of the costs involved. We now have the data and my grandchild can continue her course at university in the knowledge everything had been resolved.

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Suse
AU

The team at OnTrack are phenomenal The team at OnTrack are phenomenal. I was a wreck after my iPhone died and I hadn’t backed it up since before my daughter was born…. And I couldn’t remember my iTunes password to top it off. The team were so patient, kind and reassuring. They were efficient and responsive and were able to retrieve all my data AND create a backup. Geniuses and angels. Thank you so so much!

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ACYH
AU

A highly proficient and professional group This is my second experience with Ontrack - the first was about four years ago for work recovering data from a faulty laptop drive. On this occasion, my home NAS fell over. On both occasions, the Ontrack team was very responsive and communicated every stage of the process to me. Oh, and got all my data back.

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Dr John FitzGerald
AU

Not only did OnTrack retrieve the… Not only did OnTrack retrieve the majority of my images from a failed Hard Drive I found ealing with them very pleasant. At all times I was treated with utmost courtesy and with a sense of personal involvement. If all companies carried out their businesses with the professionalism and humanity that this company does the world would be a much happier place. Well done!

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Ben Postlethwaite
GB

Very poor service Very poor service. All data recovery companies I approached before Ontrack offered a no success no fee option. Ontrack then sent me a mega quotation of £1,392.00 with the premium service almost double; way over the quotations I had previously received. I was then advised to take pay a diagnosis charge, despite already having two previous opinions. So effectively, if they couldn't do anything with my drive, I would be burning my money and paying for nothing. They then want to charge you £18 to have your drive delivered back to you!!!! Shocking. Would not advise to anyone, nor would I advise their partners Western Digital who directed me towards this company.

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