To the point, FS has some of the best CSR's. I'm going to keep this simple. I have had dealings with FS for a number of years. Despite the 12 hr time zone difference, and sometimes an issue with Chinese to English wording, I have had some of the best customer service experiences with them since the pandemic made a mess of everything. The cables and fiber modules I have purchased from them work flawlessly.

Good product and sales rep. Use FS.COM for SOHO rack: - cabinet + patch panel + accessories - copper/fiber cabling (customized size, short boot) - sfp+ and DAC Sales rep was awesome, helped me a lot. Product was perfect match for my need. Used them few times, they are my go-to for network related stuffs.

Second Order at FS.COM Second order from FS.COM. Custom transceiver modules were ordered for this order as well, and they work without any problems. All products correspond to their description. Price-performance ratio is very good. Delivery times are a bit longer due to the customized products, but acceptable. - Very positive is the personal contact person, who is available for questions or problems.

Great Experience Good product, good price, excellent service. Even though our order was small your representative Lora paid careful attention to our order to make sure all went smoothly. That is very much appreciated

Amazing experience Everything was made so easy while shopping with them. lots of reviews that answers almost all of my questions. The Specifications and Features tab made sure i was well informed about any product i was looking too purchase.