Support is eh When ordering the server, the support didn't know if they were using water cooling or overclocking. I decided to proceed with the purchase anyway, even though I knew support would be an issue. It didn't matter because I can handle everything on my own. On their website, it says that it will take 24 hours to provision a server. I ended up on the Live Chat asking when it would be done after 24 hours, and they said to give them 24-48 hours. I ended up doing so and created a ticket to see the progress. The server was delayed because they were on a backlog of orders, so they gave a refund. The backend seems messy, and the team seems all over the place.

Im about Ticket KSW-236-58866 Im about Ticket KSW-236-58866. Great experience with the migration support team, thank you so much!!

I am getting very good service from… I am getting very good service from InterServer. If I have any issues, Nagendra is accommodating and knowledgeable. Thank you so much!

The customer support team is truly exceptional My experience with Interserver has been fantastic. Your website hosting has been incredibly reliable, allowing me to focus on running my online business without worry, I must say I am thoroughly impressed. The quality of their web hosting is top-notch and their VPS options are perfect for my needs. The customer support team is truly exceptional - they always respond quickly and are very helpful in resolving any issues or answering my questions. I highly recommend Interserver to anyone looking for high-quality, reliable web hosting services.

Still MAJOR issues After 4 months After 4 months, nothing has really improved. I am still struggling every day to get email. I believe that it might be a security issue. I have had over 2000 email to my info@ email address. All are slightly different, but it could be that whoever is sending them might also be trying to login to my account with brute force. Today, I deleted that email address to see if that will resolve the issue. One would think that after 4 months, maybe InterServer would do a more thorough investigation to find out what is causing this issue nearly every day. It isn't me... I know my password, so if it is brute force, maybe they can figure out a way to stop it. But I have NEVER had these problems with any other hosting provider and I have used 4 in the past. A month has passed, so no refund is possible, meaning I either continue to waste hours a week on the phone with tech support, or switch companies and hope the problem doesn't follow me.