Support is eh When ordering the server, the support didn't know if they were using water cooling or overclocking. I decided to proceed with the purchase anyway, even though I knew support would be an issue. It didn't matter because I can handle everything on my own. On their website, it says that it will take 24 hours to provision a server. I ended up on the Live Chat asking when it would be done after 24 hours, and they said to give them 24-48 hours. I ended up doing so and created a ticket to see the progress. The server was delayed because they were on a backlog of orders, so they gave a refund. The backend seems messy, and the team seems all over the place.

It's been 4 days... It's been 4 days and my dedicated server has still not been set up. They're support team is useless. They just keep telling me "I have escalated this with our hardware team"

Excellent Hosting Experience I've been using Interserver.net for my website hosting needs, and I'm thoroughly impressed with their service. The performance is reliable, and the customer support is top-notch. Any issues or queries are promptly addressed, and the team is both knowledgeable and friendly. The pricing is competitive, making it a great value for the features provided. I highly recommend Interserver for anyone looking for a reliable and affordable hosting solution.

Such an awesome surprising experience Such an awesome surprising service. Something quite different from the norm. Great Admin Panel interface,(I love it), outstanding email support, surprisingly gorgeous signup procedure, though I was kick back a few times. Super fast turn around time after signup. Simply a great hosting company and service overall. Truly different from what's available. Hopefully, this is it for me, when it comes to hosting.

Still MAJOR issues After 4 months After 4 months, nothing has really improved. I am still struggling every day to get email. I believe that it might be a security issue. I have had over 2000 email to my info@ email address. All are slightly different, but it could be that whoever is sending them might also be trying to login to my account with brute force. Today, I deleted that email address to see if that will resolve the issue. One would think that after 4 months, maybe InterServer would do a more thorough investigation to find out what is causing this issue nearly every day. It isn't me... I know my password, so if it is brute force, maybe they can figure out a way to stop it. But I have NEVER had these problems with any other hosting provider and I have used 4 in the past. A month has passed, so no refund is possible, meaning I either continue to waste hours a week on the phone with tech support, or switch companies and hope the problem doesn't follow me.