Payroll Relief - I give them an F for requiring pre-funding! We've used Payroll Relief for two years, and while it's very expensive and not at all user friendly (with slow support responses), we were reasonably satisfied until last month. We had already paid the renewal fees (did I mention expensive?), when a week later they announced that they were going to REQUIRE all companies move to pre-funding their taxes (withdrawing and holding the taxes the company will owe, sometimes for months at the time the payroll is done). Our clients do NOT want to do pre-funding. We left another large payroll company years ago because they were going to require pre-funding. I called and spoke with customer service, asking for an exception to this and they refused. We will lose all of our clients if we REQUIRE them to pre-fund, so now we have to find another payroll solution. I also asked for a refund and have not heard anything back. This is nothing more than a bait-and-switch tactic, waiting until they have our money and then announcing a change that we have not choice to decline. DO NOT USE THESE SCAMMERS.

⭐⭐⭐⭐⭐ Great company! Thank you Cindy!!! ⭐⭐⭐⭐⭐ Great company! Cindy from the service department is attentive and thorough, she goes above and beyond to help us every time we call. Always a pleasure to deal with and always feel better when Cindy is handling anything we throw her way ❤️ Highly recommend! ⭐⭐⭐⭐⭐

AMAZING CINDY O. WAS THE PERSON WHO HELP ME WITH MY QUESTION, Y HAVE TO DECLARE SHE IS SUCH AS PROFESSIONAL, AND SHE KNOW HOW TO EXPLAIN AND MAY THE CUSTOMER FEEL HAPPY WITH THE DOUBTS CLEAR, I AM HIGHLY RECOMMEND HER, THANKS CINDY FOR A GREAT AND PROFESSIONAL HELP.

Carol Buchman Carol Buchman We called Carol late in the day to have assist us with getting set up on Payroll Relief. We expected to set up a time to go over all of our questions but Carol answered them all right on the spot. This quick service was crucial to meeting our deadlines. We sincerely appreciate the customer support in this situation.

Highest congratulations to you and your… Highest congratulations to you and your company. Your staffs, especially Ms. Cindy Odell are extremely pleasant, patient and accommodating in helping me and taking the time, to choose the right course to Solve my issues. Ms. Odell took the time to listen to our needs and to suggest to best course of action and solve all issues I had. Ms. Odell fine service, friendliness and the effort, which no money can buy, are well appreciated. She shows the company philosophy “To please and satisfy the Customer”.