Saurabh T
INLots of useful features with a reasonable pricing It supports almost all the necessary and useful features that one can think of before launching an OTT website and/or Mobile and TV apps. The ability to design my website, add multiple languages and payment gateways are something that I like the most. In case I need something extra, I can request for the same and that gets added. The well written help articles and access to support team over chat/tickets makes it easy to resolve queries quickly.
Vishnu
GBGreat OTT Platform The platform worked seamlessly on all TV and mobile devices. Content Management Interface was also easy to understand. The team was flexible to develop custom features for us. The default user interface is good , but i would suggest modernizing the interface.
Danji Thotapalli
GBAn OTT Film Festival I wanted to express my sincere appreciation for the outstanding service we've received from MUVI over the past 4 years. MUVI’s commitment to excellence has been evident in every interaction, from the very first year to the recent most film festival. The level of professionalism and attention to detail displayed by your team is truly commendable. It's clear that you prioritize customer satisfaction, and it has not gone unnoticed. We are an OTT Film Festival that is online and when we were looking for private labeled solutions, MUVI really met requirements from all aspects. First, the functionality that MUVI provided was 100% suitable for what we were looking for. Second, the pricing was very attractive. Third, the interaction with the staff has been excellent, right from the CEO down to the individuals that worked on our projects. Moreover, the quality of the platform has consistently met our expectations. Features such as DRM alleviated our filmmakers fears of piracy. We value the partnership we have with MUVI and look forward to continuing our collaboration in the future.
TV
HRGreat experience We are using Muvi platform for over 4 years for our streaming platform and we are very satisfied with the overall experience. Feature-rich platform with a lot of options to customize. Support is always available and quickly resolves if there are any issues. We use multiple languages and payment gateways.
P POWER
GBNearly unusable I'm a professional web developer and I was hired by a client to create a Muvi account for them. The whole platform is so bad it's nearly unusable. I recommend to avoid it at all costs. I was working from a built-in template. I thought it would be easy to make some changes. Aesthetic CSS changes are easy enough to make as they give you access to the template files. The template is completely inflexible - your website will NOT look how you want it. If visuals are not important to you, then by all means use Muvi. If you are looking for a professional looking website, then avoid avoid avoid. Muvi comes with a "Visual Editor", which I think is supposed to be similar to Wix, Webflow etc.. It is not. It does not work, not one bit. You can not edit anything with it. Customer service When you choose to engage with the constant live chat popups, you are greeted with people with fake names and stock images. They provide no help whatsoever other than linking to support articles. They always direct you to submit a ticket, which from experience they can take days to come back to you from. I had a serious issue - my film costs were not showing. Pretty crucial to the running of the site. I was told to submit a ticket, which like I said, can take days to get resolved - leaving this client another few days without the site up and live. Your site will be littered with warnings and bits of text that make no sense, and you can't change. I was really disappointed in this product, 100%. Considering prices START at $400/month, Muvi really need to up their game. AVOID