Danji Thotapalli
GBAn OTT Film Festival I wanted to express my sincere appreciation for the outstanding service we've received from MUVI over the past 4 years. MUVI’s commitment to excellence has been evident in every interaction, from the very first year to the recent most film festival. The level of professionalism and attention to detail displayed by your team is truly commendable. It's clear that you prioritize customer satisfaction, and it has not gone unnoticed. We are an OTT Film Festival that is online and when we were looking for private labeled solutions, MUVI really met requirements from all aspects. First, the functionality that MUVI provided was 100% suitable for what we were looking for. Second, the pricing was very attractive. Third, the interaction with the staff has been excellent, right from the CEO down to the individuals that worked on our projects. Moreover, the quality of the platform has consistently met our expectations. Features such as DRM alleviated our filmmakers fears of piracy. We value the partnership we have with MUVI and look forward to continuing our collaboration in the future.
Luis Nach
ITSeems to be in a CMS from the early 2000s The service is not bad, except that it seems to be in a CMS from the early 2000s. Support is fast, but it often happens that they don't understand my requests and bots respond. Lots of features mixed in and that often don't make much sense and template editor that doesn't allow you to create aesthetically beautiful video platforms.
BJ
INGreat features and flexible pricing We wanted a solution for our clients to monetize their video/live content. We tried Brightcove, Vimeo, Dacast, etc. but nothing really solved our need. Muvi has a feature-rich platform that includes everything you could think of. We tried the free trial and it was super cool to use Muvi. We had a really positive experience using Muvi for around a year. Some of the pros and cons according to our experience: Pros: 1. Have 10x more features compared to alternatives. 2. Flexible and affordable pricing 3. No technical experience is required. User-friendly design. 4. Customer support is very helpful. They even provide customization to the platform. 5. Supports almost all platforms (tv, mobile, website, etc.) Cons: 1. Paid customizations will take more time than expected.
P POWER
GBNearly unusable I'm a professional web developer and I was hired by a client to create a Muvi account for them. The whole platform is so bad it's nearly unusable. I recommend to avoid it at all costs. I was working from a built-in template. I thought it would be easy to make some changes. Aesthetic CSS changes are easy enough to make as they give you access to the template files. The template is completely inflexible - your website will NOT look how you want it. If visuals are not important to you, then by all means use Muvi. If you are looking for a professional looking website, then avoid avoid avoid. Muvi comes with a "Visual Editor", which I think is supposed to be similar to Wix, Webflow etc.. It is not. It does not work, not one bit. You can not edit anything with it. Customer service When you choose to engage with the constant live chat popups, you are greeted with people with fake names and stock images. They provide no help whatsoever other than linking to support articles. They always direct you to submit a ticket, which from experience they can take days to come back to you from. I had a serious issue - my film costs were not showing. Pretty crucial to the running of the site. I was told to submit a ticket, which like I said, can take days to get resolved - leaving this client another few days without the site up and live. Your site will be littered with warnings and bits of text that make no sense, and you can't change. I was really disappointed in this product, 100%. Considering prices START at $400/month, Muvi really need to up their game. AVOID
PRASENJEET JENA
INThe best streaming/non-streaming solution provider Muvi has been a great company in terms of valuing its employees and also in innovating easy and classic solutions for its customers. With customer feedback driven approach Muvi has added a lot of Products to its portfolio and still growing. If you want no code streaming/non-streaming solution, Muvi should be under your radar which is cheap, feature-rich, best in class support and engineers.