P POWER
GBNearly unusable I'm a professional web developer and I was hired by a client to create a Muvi account for them. The whole platform is so bad it's nearly unusable. I recommend to avoid it at all costs. I was working from a built-in template. I thought it would be easy to make some changes. Aesthetic CSS changes are easy enough to make as they give you access to the template files. The template is completely inflexible - your website will NOT look how you want it. If visuals are not important to you, then by all means use Muvi. If you are looking for a professional looking website, then avoid avoid avoid. Muvi comes with a "Visual Editor", which I think is supposed to be similar to Wix, Webflow etc.. It is not. It does not work, not one bit. You can not edit anything with it. Customer service When you choose to engage with the constant live chat popups, you are greeted with people with fake names and stock images. They provide no help whatsoever other than linking to support articles. They always direct you to submit a ticket, which from experience they can take days to come back to you from. I had a serious issue - my film costs were not showing. Pretty crucial to the running of the site. I was told to submit a ticket, which like I said, can take days to get resolved - leaving this client another few days without the site up and live. Your site will be littered with warnings and bits of text that make no sense, and you can't change. I was really disappointed in this product, 100%. Considering prices START at $400/month, Muvi really need to up their game. AVOID
TV
HRGreat experience We are using Muvi platform for over 4 years for our streaming platform and we are very satisfied with the overall experience. Feature-rich platform with a lot of options to customize. Support is always available and quickly resolves if there are any issues. We use multiple languages and payment gateways.
Hero-me I.
JPMUVI Always Try to Make Our Platform Better and Better! MUVI provides many features we need to create a video and audio platform, we really appreciate MUVI's courteous support! The support team always tries to understand and respond to our expectations, then they give us a clear instruction in details with some snapshots, article links, and videos. If needed, they also have a video call meeting, and that helps our communications with the support team. We are very glad that now we are making an awesome platform, thanks to MUVI's great solution and support!
vikas
MUGreat work Sandeep and Muvi team A very dedicated and technically great team! I had a great project manager assigned to our project , Mr Sandeep Mohapatra . He ensure that highly complex and customized requirments are handled in a very professional way. Very customer focussed !
BJ
INGreat features and flexible pricing We wanted a solution for our clients to monetize their video/live content. We tried Brightcove, Vimeo, Dacast, etc. but nothing really solved our need. Muvi has a feature-rich platform that includes everything you could think of. We tried the free trial and it was super cool to use Muvi. We had a really positive experience using Muvi for around a year. Some of the pros and cons according to our experience: Pros: 1. Have 10x more features compared to alternatives. 2. Flexible and affordable pricing 3. No technical experience is required. User-friendly design. 4. Customer support is very helpful. They even provide customization to the platform. 5. Supports almost all platforms (tv, mobile, website, etc.) Cons: 1. Paid customizations will take more time than expected.