Scaling Effortlessly with Work Hero Work Hero's team has been a game-changer for us, effectively extending our in-house capabilities and enabling growth. Their expertise, responsiveness, and quality of work allow us to offer superior service to our clients without missing a beat. Highly recommended for any business aiming to scale while maintaining excellence.

Super disappointed My first literal message to the founder and what happened "Someone on your end deactivated our premium wp rocket, installed nitro pack and it got down our website completely. We have several 100k daily unique, and I lost quite a bit of money tonite. This is the second time that someone on your end deactivated wp rocket without approval. I just hired a dev to fix it after being down for my whole night. " This is quite some time ago. Second case is quite recent. We had a bot attack. Took them 4.5 days only to ANSWER, not even fix the problem and this on a website with >100k uniques a day. Also turned out wprocket and cloudflare werent connected (again) Founder got back to me, refunded last month - and kicked me off their service without any prior communication. With the attack we lost way more then a month refund but even worse is the cancelling of our service - including open orders. Update 08.04 : We are in contact with the founder. They know exactly who this is. This is the message we just wrote them of today "Hi Kevin, Thank you for your message. To be honest I was hanging back and watching the situation. It’s been 11 days since my message off a critical bot attack on our website. It’s been another 6 days since your dev said they are checking into it. There has been no specific action or communication on the most important matter to me, a bot attack and probably vulnerability on a high traffic website. Or did you mean you would not solve the problem on your end if I don’t delete the review? Then you shouldn’t keep me getting charged. If that’s not the case the response times of two times 6 days its completely unacceptable for an urgent situation. Meanwhile I keep getting charged just this morning again. " Edit 16.04 What certainly isnt a misunderstanding is: Indeed we had a bot attack and it took them more then 4,5 days to answer, not even fix. High traffic website (100k daily) - a lot of revenue lost/customer reputation lost. This is the second time this happened and this with a 24/7 service. Its easter is a weak response-we operate in a country where is no easter. We also had a message of the founder on our email, saying they are shocked about this review and how to find a way to resolve this, predating their answer here. So they were well aware which customer steven was. (once again happy to provide evidence) We are in the process of resolving this with workhero. They are admitting that their tools actually lost connection for us two weeks before the bot attack and they are offering compensation plus using their service for 6 month for free. Im considering if I can build the trust again.

Quick, Accommodating, and Easy to Work with We started just over a month ago and have really enjoyed working with WorkHero, thus far. They're super easy to work with and everyone is very friendly - they've saved me a ton of my time as well! Excited to continue our relationship.

WorkHero has been a game-changer. WorkHero has been a game-changer for our team! Their service, quality, and responsiveness have truly impressed us. We've found them to be incredibly helpful in editing and troubleshooting tasks, which has allowed us to free up capacity and focus on creating better web systems. One of the standout features of WorkHero is their attention to detail. Whether it's editing content or solving technical issues, they consistently deliver high-quality work that meets our standards. Their team is skilled and knowledgeable, which has been evident in the solutions they've provided for us. Another aspect we appreciate about WorkHero is their responsiveness. Whenever we've reached out with a request or an issue, they've been quick to respond and take action. This level of responsiveness has helped us maintain productivity and keep our projects on track. Overall, we highly recommend WorkHero to anyone looking for a reliable and efficient service provider. They have certainly exceeded our expectations and have become an invaluable part of our workflow.

Happy Work Hero Customer! We have been using Work Hero for a couple of years to help with our website change management. Everyone that we have worked with has been really great to work with. The changes we assign to the websites get made well within the timeline.