I ordered a certain style with which I… I ordered a certain style with which I was not 100% happy and Moxie made the exchange very easy and makes me confident to order from them again.

Amazing Customer Service The quick, polite and helpful response and incredible customer service sets MoxieLash apart from other companies. I had ordered some lashes but wanted to refund a part of my order. I received a response within minutes of sending the email and they were so quick to explain and give me the refund, as well as sent a separate email when it was done to advise the exact amount. I couldn’t believe how quickly they responded and how amazing and attentive they were! I will DEFINITELY be ordering again, and I can’t wait to receive the magnetic lashes and try them out !

Wonderful staff like Luzille handled my… Wonderful staff like Luzille handled my issue completely and made me feel like an important client. She was so professional and kind. I love these products and your staff.

I LOVE this company I LOVE this company! Customer service is excellent. I can't believe how fast they respond and Luzille, who responded to my query, was super helpful and friendly and solution oriented. I had mistakenly ordered a kit with the 5 magnet versions and I wanted the 10 magnet versions instead and she totally handled the issue and it was also really nice to get the same rep responding each time. I sent over 4 or 5 emails clarifying and asking questions and she followed through and answered all of my questions quickly and I felt supported and taken care of! PLUS I love their products and felt valued as a customer.

when I received my lashes when I received my lashes, the liner was dried up. I started a chat on their website and got a response within minutes and I am being sent a new full-sized liner (instead of the sample size originally sent). Great customer service so far!!!