Consumer
GBExcellent lashes and customer service Not only are the lashes AMAZING but the customer service is something you don’t find anywhere anymore!!! If you are not fully happy with the lashes you picked out Moxie Lash customer service will help you exchange them for a different pair that is better suit for you! Love my Moxie Lashes!!
Junaida Jacobsen
GBExcellent products and even better… Excellent products and even better customer service - I had some issues with an item and Luzille kindly and promptly handled the matter with ease. Love a company that stand by its products and provide great customer service to boot.
Beth Morrell
GBActual customer SERVICE — no bots! I have worn MoxieLashes for over a year — first magnetic lashes, and more recently I started wearing nano-grip lashes. I typically wear a natural look, but I decided to experiment with glam lashes. While the new product is absolutely beautiful, it isn’t a great fit for me. I called customer service today … I KNOW … but wait!!! No telephone tree, no excessive menu with millions of selections, instead … within two to three minutes, a customer service rep answered … a live human!! Venus professionally answered all my questions and quickly resolved my issue. She followed up with an email detailing our conversation and notified me of next steps if I had any additional concerns. Who knew that simply speaking to a polite and attentive human could turn sheer dread into a committed customer??!?
Laura Perez
GBGreat Service! Reordered some lashes from Moxielash recently. When I didn’t receive an item, I emailed their support section. I heard back within seconds with an explanation that the missing item is on back order and I was provided a new tracking link. Oftentimes, we wait for days before we hear back from the service desk and even more during the holidays. I’m extremely satisfied with their response and their lashes!
Terri Whitsel
GBCustomer Service Excellent MoxieLash was very quick at responding to an issue I had with product. They quickly assessed the problem by asking the appropriate questions and made a swift decision to make it right! THAT's Customer Service :)