Doesn't do anything Had a package from DHL which was never delivered so I filed a claim with Norton. Unfortunately, because DHL has claimed that it has delivered the package, the guarantee does not cover the product any more.

What a F****g scam the Norton Shopping… What a F****g scam the Norton Shopping guarantee is... at least for peace of mind. One should NOT consider this a guarantee that you are shopping at a legitimate commerce site! The site I used claims they guarantee money back, but on day 31 they said "sorry Charlie" and Norton only covers first 30 days.

I was supposed to receive a rebate on a lower price match I was supposed to receive a rebate on a lower price match but after several weeks with nothing I contacted them. Very slow to respond and after verifying my address said a new check would be issued. It has now been another month with no refund and almost another week with no response after I attempted to contact them again. Initial approval was dated Dec. 20, 2022

Norton really does stand behind their guarantee. What a shock at first in this day and age, a company actually doing what they say they will do! The Norton Shopping Guarantee does indeed follow through with their promise, they reimbursed me $92.50 on a purchase were the item's price increased two days later.

Couldn't be happier with the Norton… Couldn't be happier with the Norton Shopping Guarantee and their service. Found my item with a lower price after purchase, sent the supporting documents and received the approval from Norton in 1 day. Great service! Thanks.