DecantX

Miami, United States
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4.45
Based on 20 Reviews

5

70.00%

4

20.00%

3

0.00%

2

5.00%

1

5.00%
About DecantX

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great! Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission! We ensure quick and efficient shipping worldwide with free shipping within the U.S. Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!

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CptMorgan
GB

Top shelf fragrance Excellent, long-lasting fragrance. Love the note transition - especially the honey and tobacco at the end of the day. It is similar to Le Male Parfum but this is better and lasts about 12-14 hours. Perfect for fall and winter and will definitely be purchasing more. DecantX always has fast shipping, good communication and some of/if not the best prices you can find for legit fragrances!

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Katina Pettway
GB

Satisfied again I love this company because all the products are authentic and shipping is great.

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Polly
GB

I am a committed customer BUT there are… I am a committed customer BUT there are three things that need to be improved. 1 – website. It's a pain. For example, the search. When you select two brands, it displays "There are no products matching the selection." Second, the shopping cart and promo codes. If you select a product that is 35% off and a product that you have a 20% promo code for, you end up with the same 20% discount to all the items in your cart. 2 - customer service. I have written about these problems twice. I was answered 1 time, saying that I mixed up the discount. There was a silence on my reply message. 3 - labels for 2-3 ml. Huge inconvenient label that makes you can't see the balance. It leaves a stickiness when removed

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JASON MUELLER
GB

My order has said pre shipment for… Placed two separate orders a few days apart. Both orders have said pre shipment for about 14 days. Guess I'm never getting my product and have to file a charge back Update: I received one of my orders today on 4/12. The other order still says pre shipment. Going to wait a little longer I guess. Will update review again if it comes or not. Update #2: my second order finally came today. Anna in customer service was a help. Apparently the Miami USPS isn't updating their tracking. So these shipments are reading that they never left, and all of a sudden they show up at your address. It's slow and painful but you will get your ordered eventually. I'll give them another try in the future

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Brad M. Purdy
GB

DecantX has a very quick turn-around… DecantX has a very quick turn-around time from point product is ordered to receipt. Also, very responsive when issues or questions arise. Add very reasonable prices and good inventory and it is probably the best sample scent company on the market.

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