WordHerd

60 Rojo Vista Ct., 86351, Sedona, United States
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3.67
Based on 12 Reviews

5

66.67%

4

0.00%

3

0.00%

2

0.00%

1

33.33%
About WordHerd

WordHerd is a full-service boutique agency specializing in website development, design and migration to WordPress. Wrangling of all your content, assets, web forms and SEO from anywhere and any system. We can handle every aspect of your website move, no matter what platform you are on. We’re here to help you with any questions that arise out there in the wild west of the worldwide web.‌

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Jay R
GB

Read all the 1 star reviews all over… Read all the 1 star reviews all over the web and you’ll see a pattern with this unethical company. They literally take ZERO responsibility for ANYTHING. Worst experience of our life and they caused severe damage to our business. Don’t worry, everything will be your fault. - Months of delays? Your fault - Security errors on your site? Your fault - They forgot to send the final invoice but provide you with access to the site? Your fault and they’ll lock you out of your account preventing you from helping your customers until you pay them. And no they won’t bother sending you a courtesy email saying “hey, we forgot to invoice you. Can you please pay this in this next few days?” Nope….they immediately kick you out of your own site and are super unresponsive. - They don’t answer your dozens of phone calls and take forever to respond to your emails? Your fault We had to open a dispute against them with American Express after months of delays and them not responding to us. We closed the disputes after they resolved the issue. They locked us out of our own accounts AGAIN and demanded we wire them money before giving us access back to our own account. They refused to call American Express with us to get confirmation that the dispute was closed. Instead they hold you hostage and demand you wire them money. Meanwhile you are locked out of your own “live” website and can’t help your customers. The absolute worst company on the planet. Avoid them at all costs

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Liz S.
GB

Justin & Kris have been helping us… Justin & Kris have been helping us maintain our company website our site for years. They are very responsive and have been a pleasure to work with.

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Ravemind
MX

Wordherd saved our website Wordherd migrated our Adobe Business Catalyst website to Wordpress in a shockingly short amount of time. Our site had over 200 pages, and they had it finished in 3 weeks. It looked exactly as the original did, and they were responsive in fixing any errors we found during the process. Other companies wanted $10,000 plus dollars, and they did it for much much less. It was exactly what we needed at the time since we weren't ready to do a full site redesign. Thanks.

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Yulia
CR

The most disappointing experience I've… The most disappointing experience I've ever had with a programmer or, as a matter of fact, any freelancer I ever worked with. Kris originally told us the whole project will take 3 weeks to finish. It not only took over 3 month, but at the end I just had to move on to somebody, the project was not finished. In fact, it was at that stage where I had to start all over again with another person completely from scratch. The communication was almost non existent, Kris would reply once a week or so, would postpone all the tasks all the time, claiming holidays or illness sometimes, but most of the times simply ignoring us. At the end not only did I lose about $1 500, but also 3 months of precious time when my site could be running with a new design and new content. Oh and by the way, he never replied to us when we asked to give the work that was finished (contacted numerous times over the phone and email), as well as he completely ignored my request to delete all my site's data from his staging site. If you don't want to lose money and time, be super stressed about if your project will ever going to be finished and you can finally move on, stay away from this company as much as possible! If you, for some reason, decide to work with them anyway, don't pay them 50% in advance like I did!

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Capucine Van Rechem
GB

Efficient and Professional! in 2019, I needed to transfer the website I had created, WordHerd did it very efficiently. My website looked as it did before, with some much more professional details! I also regularly update my website through their system and it is really easy. Whenever the update is too complicated for me I contact them and they always respond and perform the update in a very timely manner. A definite recommendation!

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