Juliette
USShipping mistake was quickly rectified When I reveived my order from Solvaderm it was incomplete and one item I had ordered was missing. I contacted customer service via email, received a response within an hour inquiring if the package gad arrived opened. I replied that it was sealed upon arrival, I quickly received a response, and within a day or so after that I was informed the missing item had been shipped. So one star removed for a mistake in order fulfillment, but 4 stars remaining for a quick response in fixing the problem.
Gabriel Bernson
USI wish you could use the rewards points… I wish you could use the rewards points with coupons. Otherwise there is no point of the rewards because usually the coupons are a better discount! Need to revamp the rewards program.
Nicole
AUI am still waiting for my items I am still waiting for my items, which I ordered the 17th March. I have never had to wait this long as I have been buying from Solvaderm for over five years. Although I love your products, the freight time and the cost of the freight is well and truly overpriced.
Ramona
USGreat Products I have used Stemnucell and Stermuderm for years…and, like them both very much, as they do what they say.
Michol Jacobs
USI placed an order on March 23rd and the… I placed an order on March 23rd and the shipping said 3-5 days…it’s April 7th and I still do not have my order. I’m about to cancel my order and go with another company or head to Sephora. So far not happy with the delay.