Web.com

5335 Gate Pkwy, 32256, Jacksonville, United States
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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About Web.com

Web.com offers an award-winning website builder, as well as website hosting, domain name registration, and other digital marketing services. Web.com serves as an empowering partner for very small to small-sized businesses and entrepreneurs, aiming to establish and grow their online presence. Recognized as the 'Best Overall Website Building Platform' by Big Excellence in Customer Service, BIG Innovation, Web.com excels in delivering seamless, user-friendly website building experiences. The company's holistic service suite extends beyond its primary website builder. Secondary offerings encompass expert services, domain name registration, and a broad spectrum of marketing tools, integrating elements such as SEO, PPC, directory listings, and email marketing. These products aim to equip businesses with all the resources needed to thrive in today's digital world. Founded in 1999, Web.com has an established reputation for assisting customers in succeeding online. Notably, its Online Store Builder was lauded with the 2023 People's Choice Stevie Award, highlighting the company's proficiency in comprehensive online store and eCommerce solutions. Web.com's mission centers on being the go-to partner for all online presence needs, ensuring personalized support and comprehensive product offerings that meet diverse business requirements. From securing domain names to launching online stores, Web.com is committed to helping businesses grow and succeed in an increasingly digital world.

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Gary G
GB

Jelian did a great job clearing up some… Jelian did a great job clearing up some account issues, as well as guiding me through editing information on my site. I'll suggest the same idea here which I mentioned to her: When various components of a given website are up coming up for renewal, such as SSL, Domain name, website and privacy, let the customer know about all expiration dates at one time. That way, there's no interruption of service.

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Dan Stuart
AU

Terrible service Terrible service. I chose web.com for my website and then decided to go with another service. Not only do I have to keep paying for the service with them I’m not using, they deleted and stored my domain and ask for payment to get it back. I agreed but they still haven’t done it. After several online chat discussions in which I’ve tried to pay for my domain to retrieve it, the issue is still not resolved. Choose a different service!!

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David Bokolo
NG

This is a demonstration of you can do This is a demonstration of you what can do. It's amazing how it came out clear.

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Mimmo
GB

Worse service ever Worse service ever. The customer service people are trying very hard to help, but the system will not allow them. They take the brunt of the customer frustration. Web.com is costing me hundred of thousand of dollars. I was with "My Domain" and all was great. Since they were bought by Web.com my nightmare started. They still can not point to my Name server email because they keep on sending the verification to an email 15 years old which i can not access. I told therm this over over and over.... I sent my picture I.D. a utility bill etc etc but still they can not get their act together. Here it is a week later still no email, still no orders... What a fracking joke.. I will move everything to a more reliable company very soon..

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DaBney
GB

My representative Coraliza was… My representative Coraliza was extremely professional and courteous. She was able to handle my issue thoroughly and very quickly. I am very grateful for her outstanding customer service! Thank-you kindly.

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