Cynthia W
GBRon in tech support was very… Ron in tech support was very knowledgeable about merging my new website with my existing website and the errors that could occur since my domains were preveriously with MyDomain.com before acquision by Web.com. He was very patient and did a lot of research for me. He walked me through what to do. We tried 2 different ways. There was still an error message so he excalated to engineering and gave me the ref# and assured me engineering would contact me by email and 2 days or so. Thank you so much
Zadora Carter
GBWhat made my review is he was very… What made my review is he was very helpful, knowledgeable, and quite understand. Thanks for your patience and quickly resolving my issue.
Anthony
GBExemplary Customer Service It should be noted that Justin (Jay) is an exemplary representative of Web.com. He is definitely very knowledgeable, courteous, professional, and thorough in all aspects of his service. Thank you, Jay, for being exceptionally attentive and helpful. Web.com can definitely grow further with amazing people like yourself.
Paul Jackson
GBFinally the right person assisted me! I Tutor federal securities exams for individuals that find these difficult to pass. Recently I've been asked to teach a group class on various exams. So I needed to add a new group of products to my Website. I spoke to 6 individuals over a month trying to add a new product. The product was added but with many errors. Finally I spoke with Clark D. who patiently worked through ALL the issues. He is very professional, great inter-personal skills, and knows his stuff! Thank You Clark D!
Dan Stuart
AUTerrible service Terrible service. I chose web.com for my website and then decided to go with another service. Not only do I have to keep paying for the service with them I’m not using, they deleted and stored my domain and ask for payment to get it back. I agreed but they still haven’t done it. After several online chat discussions in which I’ve tried to pay for my domain to retrieve it, the issue is still not resolved. Choose a different service!!