DaBney
GBMy representative Coraliza was… My representative Coraliza was extremely professional and courteous. She was able to handle my issue thoroughly and very quickly. I am very grateful for her outstanding customer service! Thank-you kindly.
Ryan Seibert
GB5 ⭐️ CUSTOMER SUPPORT REP!! My representative was very helpful and actually cared about my issue. He asked about how I got into the predicament I was in and went ABOVE AND BEYOND to resolve my issue. I’m very grateful for my representative today. I’d been stressing for over a week on how to resolve my problem and this guy fixed it in under 5 minutes. Thank you so much.
web.com.is.the.worst
GBThe worst product and support I've ever… The worst product and support I've ever had. Simple functionality is not included - i.e. when you put your url into a message on social platforms, a disjointed visual appears to the recepient which kills credibility - when asked about this, support told me I need to hire a coder to fix it - GoDaddy and Wix have this feature as a no brainer, which it is. Support is a joke. This product is hard to use and is limited. Changing email to exchange is impossible. No wonder comments are turned off on social. I feel fool for falling for the AI website builder ad. I can't wait to get away from web.com
Peggy
GBGreat techs to assist us! Ranz was very patient with me. She was knowledgeable of the product so when I got her off her script she was able to answer my questions. Great tech for training new users. Editor program is not very user friendly but after my session I can find tools better.
Cynthia W
GBRon in tech support was very… Ron in tech support was very knowledgeable about merging my new website with my existing website and the errors that could occur since my domains were preveriously with MyDomain.com before acquision by Web.com. He was very patient and did a lot of research for me. He walked me through what to do. We tried 2 different ways. There was still an error message so he excalated to engineering and gave me the ref# and assured me engineering would contact me by email and 2 days or so. Thank you so much