Web.com

5335 Gate Pkwy, 32256, Jacksonville, United States
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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About Web.com

Web.com offers an award-winning website builder, as well as website hosting, domain name registration, and other digital marketing services. Web.com serves as an empowering partner for very small to small-sized businesses and entrepreneurs, aiming to establish and grow their online presence. Recognized as the 'Best Overall Website Building Platform' by Big Excellence in Customer Service, BIG Innovation, Web.com excels in delivering seamless, user-friendly website building experiences. The company's holistic service suite extends beyond its primary website builder. Secondary offerings encompass expert services, domain name registration, and a broad spectrum of marketing tools, integrating elements such as SEO, PPC, directory listings, and email marketing. These products aim to equip businesses with all the resources needed to thrive in today's digital world. Founded in 1999, Web.com has an established reputation for assisting customers in succeeding online. Notably, its Online Store Builder was lauded with the 2023 People's Choice Stevie Award, highlighting the company's proficiency in comprehensive online store and eCommerce solutions. Web.com's mission centers on being the go-to partner for all online presence needs, ensuring personalized support and comprehensive product offerings that meet diverse business requirements. From securing domain names to launching online stores, Web.com is committed to helping businesses grow and succeed in an increasingly digital world.

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Ryan Seibert
GB

5 ⭐️ CUSTOMER SUPPORT REP!! My representative was very helpful and actually cared about my issue. He asked about how I got into the predicament I was in and went ABOVE AND BEYOND to resolve my issue. I’m very grateful for my representative today. I’d been stressing for over a week on how to resolve my problem and this guy fixed it in under 5 minutes. Thank you so much.

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Peggy
GB

Great techs to assist us! Ranz was very patient with me. She was knowledgeable of the product so when I got her off her script she was able to answer my questions. Great tech for training new users. Editor program is not very user friendly but after my session I can find tools better.

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Lynn Drake
GB

Best Agent Ever! The agent that helped me was very calm, respectful, patient, and knowledgeable. She was easy to understand. She was clear and concise when I had questions and that made it much less frustrating because I am computer illiterate! I thanked and praised her before the call ended. I wish I could call her out by name, but I do not remember it.

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Zadora Carter
GB

What made my review is he was very… What made my review is he was very helpful, knowledgeable, and quite understand. Thanks for your patience and quickly resolving my issue.

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R Delongte
CA

Beware of this company they are part of… Beware of this company they are part of Domain.com and have history you should read before using them, 1st red flag no phone numbers. 2nd they clearly state they are not responsible for anything they sell. My Websites and emails went down last week, I contacted them via there chat bot. They promised it would be back up in a few hours. After wasting the whole day I decided to move everything to another company. Now they say my emails and sites will be down for at least 7 days before they send the authorization code so I can transfer. So if you think your saving some money by using them think again it's far more expensive in the long run.

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