Mimmo
GBWorse service ever Worse service ever. The customer service people are trying very hard to help, but the system will not allow them. They take the brunt of the customer frustration. Web.com is costing me hundred of thousand of dollars. I was with "My Domain" and all was great. Since they were bought by Web.com my nightmare started. They still can not point to my Name server email because they keep on sending the verification to an email 15 years old which i can not access. I told therm this over over and over.... I sent my picture I.D. a utility bill etc etc but still they can not get their act together. Here it is a week later still no email, still no orders... What a fracking joke.. I will move everything to a more reliable company very soon..
Lynn Drake
GBBest Agent Ever! The agent that helped me was very calm, respectful, patient, and knowledgeable. She was easy to understand. She was clear and concise when I had questions and that made it much less frustrating because I am computer illiterate! I thanked and praised her before the call ended. I wish I could call her out by name, but I do not remember it.
Anthony
GBExemplary Customer Service It should be noted that Justin (Jay) is an exemplary representative of Web.com. He is definitely very knowledgeable, courteous, professional, and thorough in all aspects of his service. Thank you, Jay, for being exceptionally attentive and helpful. Web.com can definitely grow further with amazing people like yourself.
Peggy
GBGreat techs to assist us! Ranz was very patient with me. She was knowledgeable of the product so when I got her off her script she was able to answer my questions. Great tech for training new users. Editor program is not very user friendly but after my session I can find tools better.
Stephanie Q
GBSEO team is AWESOME! Michika from the SEO team called to check in with me this morning. The last couple of times i spoke with anyone from the SEO department, it went very well. Today we combed through the entire website, and Michika had just the right suggestions to fit my concerns. I appreciate her politeness, and strong knowledge of website content. For years I've had my website without SEO it's expensive to get the whole package. I will continue supporting my website with Web.com SEO services.