Gary G
GBJelian did a great job clearing up some… Jelian did a great job clearing up some account issues, as well as guiding me through editing information on my site. I'll suggest the same idea here which I mentioned to her: When various components of a given website are up coming up for renewal, such as SSL, Domain name, website and privacy, let the customer know about all expiration dates at one time. That way, there's no interruption of service.
web.com.is.the.worst
GBThe worst product and support I've ever… The worst product and support I've ever had. Simple functionality is not included - i.e. when you put your url into a message on social platforms, a disjointed visual appears to the recepient which kills credibility - when asked about this, support told me I need to hire a coder to fix it - GoDaddy and Wix have this feature as a no brainer, which it is. Support is a joke. This product is hard to use and is limited. Changing email to exchange is impossible. No wonder comments are turned off on social. I feel fool for falling for the AI website builder ad. I can't wait to get away from web.com
D'Etta Simon
GBI don't know if my first review went… I don't know if my first review went through but I needed to make sure because Jay deserve it and so much more he took the time out to help me with my website he is so awesome and cool so give him a raise and bounce once again thank you Jay you are simply the best.
Mimmo
GBWorse service ever Worse service ever. The customer service people are trying very hard to help, but the system will not allow them. They take the brunt of the customer frustration. Web.com is costing me hundred of thousand of dollars. I was with "My Domain" and all was great. Since they were bought by Web.com my nightmare started. They still can not point to my Name server email because they keep on sending the verification to an email 15 years old which i can not access. I told therm this over over and over.... I sent my picture I.D. a utility bill etc etc but still they can not get their act together. Here it is a week later still no email, still no orders... What a fracking joke.. I will move everything to a more reliable company very soon..
Dan Stuart
AUTerrible service Terrible service. I chose web.com for my website and then decided to go with another service. Not only do I have to keep paying for the service with them I’m not using, they deleted and stored my domain and ask for payment to get it back. I agreed but they still haven’t done it. After several online chat discussions in which I’ve tried to pay for my domain to retrieve it, the issue is still not resolved. Choose a different service!!