web.com.is.the.worst
GBThe worst product and support I've ever… The worst product and support I've ever had. Simple functionality is not included - i.e. when you put your url into a message on social platforms, a disjointed visual appears to the recepient which kills credibility - when asked about this, support told me I need to hire a coder to fix it - GoDaddy and Wix have this feature as a no brainer, which it is. Support is a joke. This product is hard to use and is limited. Changing email to exchange is impossible. No wonder comments are turned off on social. I feel fool for falling for the AI website builder ad. I can't wait to get away from web.com
Mike R
GBAngel was so helpful and knowledgeable Angel was so helpful and knowledgeable. She answered all my questions right away
Ryan Seibert
GB5 ⭐️ CUSTOMER SUPPORT REP!! My representative was very helpful and actually cared about my issue. He asked about how I got into the predicament I was in and went ABOVE AND BEYOND to resolve my issue. I’m very grateful for my representative today. I’d been stressing for over a week on how to resolve my problem and this guy fixed it in under 5 minutes. Thank you so much.
BeachLife
HUEver since they merged companies with… Ever since they merged companies with Dotster our website has been down and they have no explanation. 2 weeks now and they still haven't repaired whatever mistake it was that they did. I will not be recommending this company to anyone. If you're a new or existing customer I highly recommend you find another host as this one is clearly not reliable.
Cynthia W
GBRon in tech support was very… Ron in tech support was very knowledgeable about merging my new website with my existing website and the errors that could occur since my domains were preveriously with MyDomain.com before acquision by Web.com. He was very patient and did a lot of research for me. He walked me through what to do. We tried 2 different ways. There was still an error message so he excalated to engineering and gave me the ref# and assured me engineering would contact me by email and 2 days or so. Thank you so much