Web.com

5335 Gate Pkwy, 32256, Jacksonville, United States
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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About Web.com

Web.com offers an award-winning website builder, as well as website hosting, domain name registration, and other digital marketing services. Web.com serves as an empowering partner for very small to small-sized businesses and entrepreneurs, aiming to establish and grow their online presence. Recognized as the 'Best Overall Website Building Platform' by Big Excellence in Customer Service, BIG Innovation, Web.com excels in delivering seamless, user-friendly website building experiences. The company's holistic service suite extends beyond its primary website builder. Secondary offerings encompass expert services, domain name registration, and a broad spectrum of marketing tools, integrating elements such as SEO, PPC, directory listings, and email marketing. These products aim to equip businesses with all the resources needed to thrive in today's digital world. Founded in 1999, Web.com has an established reputation for assisting customers in succeeding online. Notably, its Online Store Builder was lauded with the 2023 People's Choice Stevie Award, highlighting the company's proficiency in comprehensive online store and eCommerce solutions. Web.com's mission centers on being the go-to partner for all online presence needs, ensuring personalized support and comprehensive product offerings that meet diverse business requirements. From securing domain names to launching online stores, Web.com is committed to helping businesses grow and succeed in an increasingly digital world.

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Dan Stuart
AU

Terrible service Terrible service. I chose web.com for my website and then decided to go with another service. Not only do I have to keep paying for the service with them I’m not using, they deleted and stored my domain and ask for payment to get it back. I agreed but they still haven’t done it. After several online chat discussions in which I’ve tried to pay for my domain to retrieve it, the issue is still not resolved. Choose a different service!!

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R Delongte
CA

Beware of this company they are part of… Beware of this company they are part of Domain.com and have history you should read before using them, 1st red flag no phone numbers. 2nd they clearly state they are not responsible for anything they sell. My Websites and emails went down last week, I contacted them via there chat bot. They promised it would be back up in a few hours. After wasting the whole day I decided to move everything to another company. Now they say my emails and sites will be down for at least 7 days before they send the authorization code so I can transfer. So if you think your saving some money by using them think again it's far more expensive in the long run.

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Ryan Seibert
GB

5 ⭐️ CUSTOMER SUPPORT REP!! My representative was very helpful and actually cared about my issue. He asked about how I got into the predicament I was in and went ABOVE AND BEYOND to resolve my issue. I’m very grateful for my representative today. I’d been stressing for over a week on how to resolve my problem and this guy fixed it in under 5 minutes. Thank you so much.

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Anthony
GB

Exemplary Customer Service It should be noted that Justin (Jay) is an exemplary representative of Web.com. He is definitely very knowledgeable, courteous, professional, and thorough in all aspects of his service. Thank you, Jay, for being exceptionally attentive and helpful. Web.com can definitely grow further with amazing people like yourself.

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Jan Steck
GB

WCOM AI Builder is Awesome I just built my site using Web.com AI and it was an awesome experience. I was able to build a site, write a blog post, setup an online scheduler to allow customers to book appointments all in under 2 hours using the powerful AI tools. Would highly recommend WCOM

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