Web.com

5335 Gate Pkwy, 32256, Jacksonville, United States
image
3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About Web.com

Web.com offers an award-winning website builder, as well as website hosting, domain name registration, and other digital marketing services. Web.com serves as an empowering partner for very small to small-sized businesses and entrepreneurs, aiming to establish and grow their online presence. Recognized as the 'Best Overall Website Building Platform' by Big Excellence in Customer Service, BIG Innovation, Web.com excels in delivering seamless, user-friendly website building experiences. The company's holistic service suite extends beyond its primary website builder. Secondary offerings encompass expert services, domain name registration, and a broad spectrum of marketing tools, integrating elements such as SEO, PPC, directory listings, and email marketing. These products aim to equip businesses with all the resources needed to thrive in today's digital world. Founded in 1999, Web.com has an established reputation for assisting customers in succeeding online. Notably, its Online Store Builder was lauded with the 2023 People's Choice Stevie Award, highlighting the company's proficiency in comprehensive online store and eCommerce solutions. Web.com's mission centers on being the go-to partner for all online presence needs, ensuring personalized support and comprehensive product offerings that meet diverse business requirements. From securing domain names to launching online stores, Web.com is committed to helping businesses grow and succeed in an increasingly digital world.

Tags
Contact Info

You need to Login first to submit your review.

image
Zadora Carter
GB

What made my review is he was very… What made my review is he was very helpful, knowledgeable, and quite understand. Thanks for your patience and quickly resolving my issue.

image
Paul Jackson
GB

Finally the right person assisted me! I Tutor federal securities exams for individuals that find these difficult to pass. Recently I've been asked to teach a group class on various exams. So I needed to add a new group of products to my Website. I spoke to 6 individuals over a month trying to add a new product. The product was added but with many errors. Finally I spoke with Clark D. who patiently worked through ALL the issues. He is very professional, great inter-personal skills, and knows his stuff! Thank You Clark D!

image
Cynthia W
GB

Ron in tech support was very… Ron in tech support was very knowledgeable about merging my new website with my existing website and the errors that could occur since my domains were preveriously with MyDomain.com before acquision by Web.com. He was very patient and did a lot of research for me. He walked me through what to do. We tried 2 different ways. There was still an error message so he excalated to engineering and gave me the ref# and assured me engineering would contact me by email and 2 days or so. Thank you so much

image
R Delongte
CA

Beware of this company they are part of… Beware of this company they are part of Domain.com and have history you should read before using them, 1st red flag no phone numbers. 2nd they clearly state they are not responsible for anything they sell. My Websites and emails went down last week, I contacted them via there chat bot. They promised it would be back up in a few hours. After wasting the whole day I decided to move everything to another company. Now they say my emails and sites will be down for at least 7 days before they send the authorization code so I can transfer. So if you think your saving some money by using them think again it's far more expensive in the long run.

image
Gary G
GB

Jelian did a great job clearing up some… Jelian did a great job clearing up some account issues, as well as guiding me through editing information on my site. I'll suggest the same idea here which I mentioned to her: When various components of a given website are up coming up for renewal, such as SSL, Domain name, website and privacy, let the customer know about all expiration dates at one time. That way, there's no interruption of service.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow