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Trustify360 - Default Title

Web.com

5335 Gate Pkwy, 32256, Jacksonville, United States

http://www.web.com

Visit this site

3.95

Based on 20 Reviews

70.00%

5.00%

0.00%

25.00%

About Web.com

Web.com offers an award-winning website builder, as well as website hosting, domain name registration, and other digital marketing services. Web.com serves as an empowering partner for very small to small-sized businesses and entrepreneurs, aiming to establish and grow their online presence. Recognized as the 'Best Overall Website Building Platform' by Big Excellence in Customer Service, BIG Innovation, Web.com excels in delivering seamless, user-friendly website building experiences. The company's holistic service suite extends beyond its primary website builder. Secondary offerings encompass expert services, domain name registration, and a broad spectrum of marketing tools, integrating elements such as SEO, PPC, directory listings, and email marketing. These products aim to equip businesses with all the resources needed to thrive in today's digital world. Founded in 1999, Web.com has an established reputation for assisting customers in succeeding online. Notably, its Online Store Builder was lauded with the 2023 People's Choice Stevie Award, highlighting the company's proficiency in comprehensive online store and eCommerce solutions. Web.com's mission centers on being the go-to partner for all online presence needs, ensuring personalized support and comprehensive product offerings that meet diverse business requirements. From securing domain names to launching online stores, Web.com is committed to helping businesses grow and succeed in an increasingly digital world.

Contact Info

http://www.web.com
5335 Gate Pkwy, 32256, Jacksonville, United States
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My representative Coraliza was… My representative Coraliza was extremely professional and courteous. She was able to handle my issue thoroughly and very quickly. I am very grateful for her outstanding customer service! Thank-you kindly.

Terrible service Terrible service. I chose web.com for my website and then decided to go with another service. Not only do I have to keep paying for the service with them I’m not using, they deleted and stored my domain and ask for payment to get it back. I agreed but they still haven’t done it. After several online chat discussions in which I’ve tried to pay for my domain to retrieve it, the issue is still not resolved. Choose a different service!!

Finally the right person assisted me! I Tutor federal securities exams for individuals that find these difficult to pass. Recently I've been asked to teach a group class on various exams. So I needed to add a new group of products to my Website. I spoke to 6 individuals over a month trying to add a new product. The product was added but with many errors. Finally I spoke with Clark D. who patiently worked through ALL the issues. He is very professional, great inter-personal skills, and knows his stuff! Thank You Clark D!

Best Agent Ever! The agent that helped me was very calm, respectful, patient, and knowledgeable. She was easy to understand. She was clear and concise when I had questions and that made it much less frustrating because I am computer illiterate! I thanked and praised her before the call ended. I wish I could call her out by name, but I do not remember it.

The worst product and support I've ever… The worst product and support I've ever had. Simple functionality is not included - i.e. when you put your url into a message on social platforms, a disjointed visual appears to the recepient which kills credibility - when asked about this, support told me I need to hire a coder to fix it - GoDaddy and Wix have this feature as a no brainer, which it is. Support is a joke. This product is hard to use and is limited. Changing email to exchange is impossible. No wonder comments are turned off on social. I feel fool for falling for the AI website builder ad. I can't wait to get away from web.com

Web.com

http://www.web.com

About Web.com

Tags

Contact Info

DaBney

Dan Stuart

Paul Jackson

Lynn Drake

web.com.is.the.worst