Worse service ever Worse service ever. The customer service people are trying very hard to help, but the system will not allow them. They take the brunt of the customer frustration. Web.com is costing me hundred of thousand of dollars. I was with "My Domain" and all was great. Since they were bought by Web.com my nightmare started. They still can not point to my Name server email because they keep on sending the verification to an email 15 years old which i can not access. I told therm this over over and over.... I sent my picture I.D. a utility bill etc etc but still they can not get their act together. Here it is a week later still no email, still no orders... What a fracking joke.. I will move everything to a more reliable company very soon..

Jelian did a great job clearing up some… Jelian did a great job clearing up some account issues, as well as guiding me through editing information on my site. I'll suggest the same idea here which I mentioned to her: When various components of a given website are up coming up for renewal, such as SSL, Domain name, website and privacy, let the customer know about all expiration dates at one time. That way, there's no interruption of service.

The worst product and support I've ever… The worst product and support I've ever had. Simple functionality is not included - i.e. when you put your url into a message on social platforms, a disjointed visual appears to the recepient which kills credibility - when asked about this, support told me I need to hire a coder to fix it - GoDaddy and Wix have this feature as a no brainer, which it is. Support is a joke. This product is hard to use and is limited. Changing email to exchange is impossible. No wonder comments are turned off on social. I feel fool for falling for the AI website builder ad. I can't wait to get away from web.com

SEO team is AWESOME! Michika from the SEO team called to check in with me this morning. The last couple of times i spoke with anyone from the SEO department, it went very well. Today we combed through the entire website, and Michika had just the right suggestions to fit my concerns. I appreciate her politeness, and strong knowledge of website content. For years I've had my website without SEO it's expensive to get the whole package. I will continue supporting my website with Web.com SEO services.

5 ⭐️ CUSTOMER SUPPORT REP!! My representative was very helpful and actually cared about my issue. He asked about how I got into the predicament I was in and went ABOVE AND BEYOND to resolve my issue. I’m very grateful for my representative today. I’d been stressing for over a week on how to resolve my problem and this guy fixed it in under 5 minutes. Thank you so much.