Zadora Carter
GBWhat made my review is he was very… What made my review is he was very helpful, knowledgeable, and quite understand. Thanks for your patience and quickly resolving my issue.
Mimmo
GBWorse service ever Worse service ever. The customer service people are trying very hard to help, but the system will not allow them. They take the brunt of the customer frustration. Web.com is costing me hundred of thousand of dollars. I was with "My Domain" and all was great. Since they were bought by Web.com my nightmare started. They still can not point to my Name server email because they keep on sending the verification to an email 15 years old which i can not access. I told therm this over over and over.... I sent my picture I.D. a utility bill etc etc but still they can not get their act together. Here it is a week later still no email, still no orders... What a fracking joke.. I will move everything to a more reliable company very soon..
Lynn Drake
GBBest Agent Ever! The agent that helped me was very calm, respectful, patient, and knowledgeable. She was easy to understand. She was clear and concise when I had questions and that made it much less frustrating because I am computer illiterate! I thanked and praised her before the call ended. I wish I could call her out by name, but I do not remember it.
R Delongte
CABeware of this company they are part of… Beware of this company they are part of Domain.com and have history you should read before using them, 1st red flag no phone numbers. 2nd they clearly state they are not responsible for anything they sell. My Websites and emails went down last week, I contacted them via there chat bot. They promised it would be back up in a few hours. After wasting the whole day I decided to move everything to another company. Now they say my emails and sites will be down for at least 7 days before they send the authorization code so I can transfer. So if you think your saving some money by using them think again it's far more expensive in the long run.
Dan Stuart
AUTerrible service Terrible service. I chose web.com for my website and then decided to go with another service. Not only do I have to keep paying for the service with them I’m not using, they deleted and stored my domain and ask for payment to get it back. I agreed but they still haven’t done it. After several online chat discussions in which I’ve tried to pay for my domain to retrieve it, the issue is still not resolved. Choose a different service!!