Exemplary Customer Service It should be noted that Justin (Jay) is an exemplary representative of Web.com. He is definitely very knowledgeable, courteous, professional, and thorough in all aspects of his service. Thank you, Jay, for being exceptionally attentive and helpful. Web.com can definitely grow further with amazing people like yourself.

Terrible service Terrible service. I chose web.com for my website and then decided to go with another service. Not only do I have to keep paying for the service with them I’m not using, they deleted and stored my domain and ask for payment to get it back. I agreed but they still haven’t done it. After several online chat discussions in which I’ve tried to pay for my domain to retrieve it, the issue is still not resolved. Choose a different service!!

Simply "web.com" is World Wide Web Opening a webmail requires user name, password, pin, security question, and so on. Forgetting, or confusing one of them with each other, has its own difficulties. even, when we need to deal with web mails of 2 or 3 websites, especially in my age that I am (85). I called "web.com". Support team helped me (I have no idea) to Alias, transfer or opening all received Emails of those web mails, at my oldest email, and I am thankful for that. Most important, I had too, enter CSR in related box that It contains more than 140 digits, which I informed web.com support team, and they worked on it, and assured me that they took care of it, and after 24 hours my customers trustworthy, can access "intercourt.org" with no Hassle. For additional info please Email, or call, and ask for: (510) 938-6612 Ghobad 041024

Worse service ever Worse service ever. The customer service people are trying very hard to help, but the system will not allow them. They take the brunt of the customer frustration. Web.com is costing me hundred of thousand of dollars. I was with "My Domain" and all was great. Since they were bought by Web.com my nightmare started. They still can not point to my Name server email because they keep on sending the verification to an email 15 years old which i can not access. I told therm this over over and over.... I sent my picture I.D. a utility bill etc etc but still they can not get their act together. Here it is a week later still no email, still no orders... What a fracking joke.. I will move everything to a more reliable company very soon..

Ever since they merged companies with… Ever since they merged companies with Dotster our website has been down and they have no explanation. 2 weeks now and they still haven't repaired whatever mistake it was that they did. I will not be recommending this company to anyone. If you're a new or existing customer I highly recommend you find another host as this one is clearly not reliable.