web.com.is.the.worst
GBThe worst product and support I've ever… The worst product and support I've ever had. Simple functionality is not included - i.e. when you put your url into a message on social platforms, a disjointed visual appears to the recepient which kills credibility - when asked about this, support told me I need to hire a coder to fix it - GoDaddy and Wix have this feature as a no brainer, which it is. Support is a joke. This product is hard to use and is limited. Changing email to exchange is impossible. No wonder comments are turned off on social. I feel fool for falling for the AI website builder ad. I can't wait to get away from web.com
Stephanie Q
GBSEO team is AWESOME! Michika from the SEO team called to check in with me this morning. The last couple of times i spoke with anyone from the SEO department, it went very well. Today we combed through the entire website, and Michika had just the right suggestions to fit my concerns. I appreciate her politeness, and strong knowledge of website content. For years I've had my website without SEO it's expensive to get the whole package. I will continue supporting my website with Web.com SEO services.
R Delongte
CABeware of this company they are part of… Beware of this company they are part of Domain.com and have history you should read before using them, 1st red flag no phone numbers. 2nd they clearly state they are not responsible for anything they sell. My Websites and emails went down last week, I contacted them via there chat bot. They promised it would be back up in a few hours. After wasting the whole day I decided to move everything to another company. Now they say my emails and sites will be down for at least 7 days before they send the authorization code so I can transfer. So if you think your saving some money by using them think again it's far more expensive in the long run.
DaBney
GBMy representative Coraliza was… My representative Coraliza was extremely professional and courteous. She was able to handle my issue thoroughly and very quickly. I am very grateful for her outstanding customer service! Thank-you kindly.
Cynthia W
GBRon in tech support was very… Ron in tech support was very knowledgeable about merging my new website with my existing website and the errors that could occur since my domains were preveriously with MyDomain.com before acquision by Web.com. He was very patient and did a lot of research for me. He walked me through what to do. We tried 2 different ways. There was still an error message so he excalated to engineering and gave me the ref# and assured me engineering would contact me by email and 2 days or so. Thank you so much