Web.com

5335 Gate Pkwy, 32256, Jacksonville, United States
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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About Web.com

Web.com offers an award-winning website builder, as well as website hosting, domain name registration, and other digital marketing services. Web.com serves as an empowering partner for very small to small-sized businesses and entrepreneurs, aiming to establish and grow their online presence. Recognized as the 'Best Overall Website Building Platform' by Big Excellence in Customer Service, BIG Innovation, Web.com excels in delivering seamless, user-friendly website building experiences. The company's holistic service suite extends beyond its primary website builder. Secondary offerings encompass expert services, domain name registration, and a broad spectrum of marketing tools, integrating elements such as SEO, PPC, directory listings, and email marketing. These products aim to equip businesses with all the resources needed to thrive in today's digital world. Founded in 1999, Web.com has an established reputation for assisting customers in succeeding online. Notably, its Online Store Builder was lauded with the 2023 People's Choice Stevie Award, highlighting the company's proficiency in comprehensive online store and eCommerce solutions. Web.com's mission centers on being the go-to partner for all online presence needs, ensuring personalized support and comprehensive product offerings that meet diverse business requirements. From securing domain names to launching online stores, Web.com is committed to helping businesses grow and succeed in an increasingly digital world.

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Anthony
GB

Exemplary Customer Service It should be noted that Justin (Jay) is an exemplary representative of Web.com. He is definitely very knowledgeable, courteous, professional, and thorough in all aspects of his service. Thank you, Jay, for being exceptionally attentive and helpful. Web.com can definitely grow further with amazing people like yourself.

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Dan Stuart
AU

Terrible service Terrible service. I chose web.com for my website and then decided to go with another service. Not only do I have to keep paying for the service with them I’m not using, they deleted and stored my domain and ask for payment to get it back. I agreed but they still haven’t done it. After several online chat discussions in which I’ve tried to pay for my domain to retrieve it, the issue is still not resolved. Choose a different service!!

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David Bokolo
NG

This is a demonstration of you can do This is a demonstration of you what can do. It's amazing how it came out clear.

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web.com.is.the.worst
GB

The worst product and support I've ever… The worst product and support I've ever had. Simple functionality is not included - i.e. when you put your url into a message on social platforms, a disjointed visual appears to the recepient which kills credibility - when asked about this, support told me I need to hire a coder to fix it - GoDaddy and Wix have this feature as a no brainer, which it is. Support is a joke. This product is hard to use and is limited. Changing email to exchange is impossible. No wonder comments are turned off on social. I feel fool for falling for the AI website builder ad. I can't wait to get away from web.com

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Lynn Drake
GB

Best Agent Ever! The agent that helped me was very calm, respectful, patient, and knowledgeable. She was easy to understand. She was clear and concise when I had questions and that made it much less frustrating because I am computer illiterate! I thanked and praised her before the call ended. I wish I could call her out by name, but I do not remember it.

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