Cynthia W
GBRon in tech support was very… Ron in tech support was very knowledgeable about merging my new website with my existing website and the errors that could occur since my domains were preveriously with MyDomain.com before acquision by Web.com. He was very patient and did a lot of research for me. He walked me through what to do. We tried 2 different ways. There was still an error message so he excalated to engineering and gave me the ref# and assured me engineering would contact me by email and 2 days or so. Thank you so much
Ghobad Zareh Sadeghi
GBSimply "web.com" is World Wide Web Opening a webmail requires user name, password, pin, security question, and so on. Forgetting, or confusing one of them with each other, has its own difficulties. even, when we need to deal with web mails of 2 or 3 websites, especially in my age that I am (85). I called "web.com". Support team helped me (I have no idea) to Alias, transfer or opening all received Emails of those web mails, at my oldest email, and I am thankful for that. Most important, I had too, enter CSR in related box that It contains more than 140 digits, which I informed web.com support team, and they worked on it, and assured me that they took care of it, and after 24 hours my customers trustworthy, can access "intercourt.org" with no Hassle. For additional info please Email, or call, and ask for: (510) 938-6612 Ghobad 041024
Anthony
GBExemplary Customer Service It should be noted that Justin (Jay) is an exemplary representative of Web.com. He is definitely very knowledgeable, courteous, professional, and thorough in all aspects of his service. Thank you, Jay, for being exceptionally attentive and helpful. Web.com can definitely grow further with amazing people like yourself.
Peggy
GBGreat techs to assist us! Ranz was very patient with me. She was knowledgeable of the product so when I got her off her script she was able to answer my questions. Great tech for training new users. Editor program is not very user friendly but after my session I can find tools better.
Paul Jackson
GBFinally the right person assisted me! I Tutor federal securities exams for individuals that find these difficult to pass. Recently I've been asked to teach a group class on various exams. So I needed to add a new group of products to my Website. I spoke to 6 individuals over a month trying to add a new product. The product was added but with many errors. Finally I spoke with Clark D. who patiently worked through ALL the issues. He is very professional, great inter-personal skills, and knows his stuff! Thank You Clark D!