web.com.is.the.worst
GBThe worst product and support I've ever… The worst product and support I've ever had. Simple functionality is not included - i.e. when you put your url into a message on social platforms, a disjointed visual appears to the recepient which kills credibility - when asked about this, support told me I need to hire a coder to fix it - GoDaddy and Wix have this feature as a no brainer, which it is. Support is a joke. This product is hard to use and is limited. Changing email to exchange is impossible. No wonder comments are turned off on social. I feel fool for falling for the AI website builder ad. I can't wait to get away from web.com
Ryan Seibert
GB5 ⭐️ CUSTOMER SUPPORT REP!! My representative was very helpful and actually cared about my issue. He asked about how I got into the predicament I was in and went ABOVE AND BEYOND to resolve my issue. I’m very grateful for my representative today. I’d been stressing for over a week on how to resolve my problem and this guy fixed it in under 5 minutes. Thank you so much.
Anthony
GBExemplary Customer Service It should be noted that Justin (Jay) is an exemplary representative of Web.com. He is definitely very knowledgeable, courteous, professional, and thorough in all aspects of his service. Thank you, Jay, for being exceptionally attentive and helpful. Web.com can definitely grow further with amazing people like yourself.
Ghobad Zareh Sadeghi
GBSimply "web.com" is World Wide Web Opening a webmail requires user name, password, pin, security question, and so on. Forgetting, or confusing one of them with each other, has its own difficulties. even, when we need to deal with web mails of 2 or 3 websites, especially in my age that I am (85). I called "web.com". Support team helped me (I have no idea) to Alias, transfer or opening all received Emails of those web mails, at my oldest email, and I am thankful for that. Most important, I had too, enter CSR in related box that It contains more than 140 digits, which I informed web.com support team, and they worked on it, and assured me that they took care of it, and after 24 hours my customers trustworthy, can access "intercourt.org" with no Hassle. For additional info please Email, or call, and ask for: (510) 938-6612 Ghobad 041024
Peggy
GBGreat techs to assist us! Ranz was very patient with me. She was knowledgeable of the product so when I got her off her script she was able to answer my questions. Great tech for training new users. Editor program is not very user friendly but after my session I can find tools better.