Sebastian G
AUI was pretty happy to find supliful… I was pretty happy to find supliful while looking for suppliers for my new supplement store. The label process was very easy to do using canva (less than 15 mins) and they give you all the information you need. I asked support many questions (15+ email thread) and they still replied, and in a timely manner. The only thing I was a bit disappointed about was woocommerce integration was an ability when I joined, and after taking time to build my store, I went back to supliful and it was gone. I understand this is a business decision from them so who am I to complain, have to work with what's available (which their support guided me to auto fulfillment with that) I got my first order 1 day ago and my verification of my label was just on 24 hours. Looking forward to seeing what's to come!
Jaime
GBThe supliful team has been very helpful… The supliful team has been very helpful with me & my brand since I start with them. Had a publishing issue this past weekend and by the start of the week they help me resolve the issue. They are very professional and quick to solve problems.
Ali Abbas
PKDisappointed after 2 weeks I was using supliful and greatly satisfied with the product but there happened some issue and after that they gave me free subscription for week and told me it will not renew automatically but, it auto renewed after a week. Then i asked for a refund but there has been almost 2 weeks now and i have not received my refund yet. Use supliful carefully, they say something else and do something other
Jason King
ILGreat Items I have just gotten started on supliful, and the onboarding was great! I have yet to see a brand that will allow me to create supplements with no minimums for my gym, as well as such a wide variety of products!
Bryan
GBStay Away from This Company This company constantly runs out of products but doesn't inform their clients until way after the fact. You'll sell products you cant fulfill and end up having to apologize to customers. This has happened to us multiple times in recent weeks and we've lost out on many orders and a ton of goodwill. If you actually want a business, don't rely on this company. I'm sure they'll reply to this comment with a "please reach out to our help@ email, but it's a joke and their customer service is useless. If you have a brand or are investing in one, do yourself a favor and find a proper partner. UPDATE- Supliful replied below that they notify customer 'promptly' when out of stock. But that's not true. We've had orders pending for nearly a week, unfulfilled, and only discovered to be out of stock when poking around admin. No notice to us or any other customers. When your burn OUR customers, Supliful doesn't care and it's you that's left holding the bag as your brand suffers. They also ask for order info, as if we haven't been dealing with customer service. All support can say is "we're sorry", but it's your brand that will suffer.