Bryan
GBStay Away from This Company This company constantly runs out of products but doesn't inform their clients until way after the fact. You'll sell products you cant fulfill and end up having to apologize to customers. This has happened to us multiple times in recent weeks and we've lost out on many orders and a ton of goodwill. If you actually want a business, don't rely on this company. I'm sure they'll reply to this comment with a "please reach out to our help@ email, but it's a joke and their customer service is useless. If you have a brand or are investing in one, do yourself a favor and find a proper partner. UPDATE- Supliful replied below that they notify customer 'promptly' when out of stock. But that's not true. We've had orders pending for nearly a week, unfulfilled, and only discovered to be out of stock when poking around admin. No notice to us or any other customers. When your burn OUR customers, Supliful doesn't care and it's you that's left holding the bag as your brand suffers. They also ask for order info, as if we haven't been dealing with customer service. All support can say is "we're sorry", but it's your brand that will suffer.
Felix.B
GBNOT FOR A FITNESS BRAND Hello Team Supliful, With this message, I bid farewell to you. It's very sad to see how Supliful has evolved. Supliful isn't suited to be a fitness brand; it lacks many fitness products. Take a cue from Rocktomick; that's also one of the reasons why I'm now with Rocktomick. There's more variety in fitness products, better labels (Glosy Laabel option, ,eaa, Vitamin Drops, Creatine Capsules, L-Arganine, black packaging, a lot more options for pre-workouts, and better mock-ups. Supliful is now making dog products, which I still don't understand to this day. It's a shame that you don't cater to customer wishes. I'm so excited about Rocktomic. finally, my fitness brand will flourish. Nonetheless, I wish you all the best.
Meekah Vibes
GBI recieved a response to my question… I recieved a response to my question very quickly. I wasn't expecting it to be so fast. And the representative went into great detail when answering my question. So know I fully understand how to avoid making mistakes in the future.
Miles Klotz
GBI've been using supliful for a while… I've been using supliful for a while now and I just can't comprehend the level of service they provide. Sure there are some features that would be nice to have in the future to make it truly full service like custom packaging, but what they offer is more than enough. They're constantly updating with new products and new mockups for products to give everything such a professional feel. Another key is their customer service. It's unmatched. Every time I speak to support its always an incredible experience. 10/10 will continue using them forever
Aura Lumea
GBSupliful has made launching a new brand… Supliful has made launching a new brand exceptionally simple. Their product selection is quite diverse, and the customization workflow is manageable for the moderately computer savvy. I'm looking forward to their upcoming direct integration with TikTok Shop.