Thomas
GBWe are new to using Supliful and last… We are new to using Supliful and last night received our first order. Since we are manually placing orders, I wasn't sure about the process. I sent a message in around 5am Eastern time and was hoping to receive a reply sometime before the order was processed. Instead I received a reply in about 5 minutes that 100% answered my question. Remember, this was 5am in the morning. Crazy good service. 👍
Bryan
GBStay Away from This Company This company constantly runs out of products but doesn't inform their clients until way after the fact. You'll sell products you cant fulfill and end up having to apologize to customers. This has happened to us multiple times in recent weeks and we've lost out on many orders and a ton of goodwill. If you actually want a business, don't rely on this company. I'm sure they'll reply to this comment with a "please reach out to our help@ email, but it's a joke and their customer service is useless. If you have a brand or are investing in one, do yourself a favor and find a proper partner. UPDATE- Supliful replied below that they notify customer 'promptly' when out of stock. But that's not true. We've had orders pending for nearly a week, unfulfilled, and only discovered to be out of stock when poking around admin. No notice to us or any other customers. When your burn OUR customers, Supliful doesn't care and it's you that's left holding the bag as your brand suffers. They also ask for order info, as if we haven't been dealing with customer service. All support can say is "we're sorry", but it's your brand that will suffer.
Genetics Evolution
GBWhere to begin? Where to begin? I have been working with Supliful for almost 2 months now. I own a small fitness and nutrition business and wanted to add my own line of supplements. As a sports nutritionist, I test every product and carefully select what I believe will aid and support my clients and myself in our health journey. I can say these products are effective, clean, and incredible. Some of the gummies feel more like a treat lol. The proteins and preworkouts and incredible, effective, delicious, and no side effects. Again very clean products. As for support and customer service goes, wow very responsive, respectful, and always polite. Todays generation, not alot of good customer service is found in any field. Team Supliful have been there, help me with issues and questions, and very quick to respond and provide solutions. Like I've mentioned above, started working with them for almost 2 months and see myself growing in my business with them. Recomm3nd to everyone. Lobe this team, love the products, love the service, and love their belief. Thanks Supliful for everything
Aura Lumea
GBSupliful has made launching a new brand… Supliful has made launching a new brand exceptionally simple. Their product selection is quite diverse, and the customization workflow is manageable for the moderately computer savvy. I'm looking forward to their upcoming direct integration with TikTok Shop.
Miles Klotz
GBI've been using supliful for a while… I've been using supliful for a while now and I just can't comprehend the level of service they provide. Sure there are some features that would be nice to have in the future to make it truly full service like custom packaging, but what they offer is more than enough. They're constantly updating with new products and new mockups for products to give everything such a professional feel. Another key is their customer service. It's unmatched. Every time I speak to support its always an incredible experience. 10/10 will continue using them forever