Supliful

Indiana Business Park, 14701 W. 65th Way, Suite 5, 80004, Arvada, United States
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4.00
Based on 20 Reviews

5

75.00%

4

0.00%

3

0.00%

2

0.00%

1

25.00%
About Supliful

Supliful is a on-demand order fulfillment service that fulfills and ships food and sports supplement products for online businesses. Our platform lets nutrition experts, fitness coaches and small entrepreneurs create their own supplement brand without upfront investments in stock and warehousing. You can experiment with different store concepts and product portfolios without any risk.

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Felix.B
GB

NOT FOR A FITNESS BRAND Hello Team Supliful, With this message, I bid farewell to you. It's very sad to see how Supliful has evolved. Supliful isn't suited to be a fitness brand; it lacks many fitness products. Take a cue from Rocktomick; that's also one of the reasons why I'm now with Rocktomick. There's more variety in fitness products, better labels (Glosy Laabel option, ,eaa, Vitamin Drops, Creatine Capsules, L-Arganine, black packaging, a lot more options for pre-workouts, and better mock-ups. Supliful is now making dog products, which I still don't understand to this day. It's a shame that you don't cater to customer wishes. I'm so excited about Rocktomic. finally, my fitness brand will flourish. Nonetheless, I wish you all the best.

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Cheryl Bravo
GB

Great customer service! As someone just getting started, I'm very impressed with the team at Supliful. Their customer service is outstanding. They are very helpful with your labels and communication is great. And the product is good as well. I'm excited for the future, as they are continuing to add new products. This is the way to go, to start a successful business without needing to spend huge amounts of money on inventory. Thank you!

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Bryan
GB

Stay Away from This Company This company constantly runs out of products but doesn't inform their clients until way after the fact. You'll sell products you cant fulfill and end up having to apologize to customers. This has happened to us multiple times in recent weeks and we've lost out on many orders and a ton of goodwill. If you actually want a business, don't rely on this company. I'm sure they'll reply to this comment with a "please reach out to our help@ email, but it's a joke and their customer service is useless. If you have a brand or are investing in one, do yourself a favor and find a proper partner. UPDATE- Supliful replied below that they notify customer 'promptly' when out of stock. But that's not true. We've had orders pending for nearly a week, unfulfilled, and only discovered to be out of stock when poking around admin. No notice to us or any other customers. When your burn OUR customers, Supliful doesn't care and it's you that's left holding the bag as your brand suffers. They also ask for order info, as if we haven't been dealing with customer service. All support can say is "we're sorry", but it's your brand that will suffer.

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Jaime
GB

The supliful team has been very helpful… The supliful team has been very helpful with me & my brand since I start with them. Had a publishing issue this past weekend and by the start of the week they help me resolve the issue. They are very professional and quick to solve problems.

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Thomas
GB

We are new to using Supliful and last… We are new to using Supliful and last night received our first order. Since we are manually placing orders, I wasn't sure about the process. I sent a message in around 5am Eastern time and was hoping to receive a reply sometime before the order was processed. Instead I received a reply in about 5 minutes that 100% answered my question. Remember, this was 5am in the morning. Crazy good service. 👍

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