Felix.B
GBNOT FOR A FITNESS BRAND Hello Team Supliful, With this message, I bid farewell to you. It's very sad to see how Supliful has evolved. Supliful isn't suited to be a fitness brand; it lacks many fitness products. Take a cue from Rocktomick; that's also one of the reasons why I'm now with Rocktomick. There's more variety in fitness products, better labels (Glosy Laabel option, ,eaa, Vitamin Drops, Creatine Capsules, L-Arganine, black packaging, a lot more options for pre-workouts, and better mock-ups. Supliful is now making dog products, which I still don't understand to this day. It's a shame that you don't cater to customer wishes. I'm so excited about Rocktomic. finally, my fitness brand will flourish. Nonetheless, I wish you all the best.
Bryan
GBStay Away from This Company This company constantly runs out of products but doesn't inform their clients until way after the fact. You'll sell products you cant fulfill and end up having to apologize to customers. This has happened to us multiple times in recent weeks and we've lost out on many orders and a ton of goodwill. If you actually want a business, don't rely on this company. I'm sure they'll reply to this comment with a "please reach out to our help@ email, but it's a joke and their customer service is useless. If you have a brand or are investing in one, do yourself a favor and find a proper partner. UPDATE- Supliful replied below that they notify customer 'promptly' when out of stock. But that's not true. We've had orders pending for nearly a week, unfulfilled, and only discovered to be out of stock when poking around admin. No notice to us or any other customers. When your burn OUR customers, Supliful doesn't care and it's you that's left holding the bag as your brand suffers. They also ask for order info, as if we haven't been dealing with customer service. All support can say is "we're sorry", but it's your brand that will suffer.
Cheryl Bravo
GBGreat customer service! As someone just getting started, I'm very impressed with the team at Supliful. Their customer service is outstanding. They are very helpful with your labels and communication is great. And the product is good as well. I'm excited for the future, as they are continuing to add new products. This is the way to go, to start a successful business without needing to spend huge amounts of money on inventory. Thank you!
Kiril Nikulin
MTSadly its working bad if u want to sell… Sadly its working bad if u want to sell to Europe (not a long list of countries) + boarders will ask for a lot of info before they send you items as they come from US. Also i wasted money to get woocommerce website and they went only shopofiy when i already started to upload on woocommerce.
Marti Gee
GBVery good customer service Very good customer service, reliable and helpfull, much better experience than most. In terms of platform, we just started our sales journey, with some little succes, however 1 thing which definetely must be upgrade in future is outside US shipping cost. Right now it doesn't even make sense to sell outside US. Yet so far we have good reviews for products, let's see what future brings.