Bryan
GBStay Away from This Company This company constantly runs out of products but doesn't inform their clients until way after the fact. You'll sell products you cant fulfill and end up having to apologize to customers. This has happened to us multiple times in recent weeks and we've lost out on many orders and a ton of goodwill. If you actually want a business, don't rely on this company. I'm sure they'll reply to this comment with a "please reach out to our help@ email, but it's a joke and their customer service is useless. If you have a brand or are investing in one, do yourself a favor and find a proper partner. UPDATE- Supliful replied below that they notify customer 'promptly' when out of stock. But that's not true. We've had orders pending for nearly a week, unfulfilled, and only discovered to be out of stock when poking around admin. No notice to us or any other customers. When your burn OUR customers, Supliful doesn't care and it's you that's left holding the bag as your brand suffers. They also ask for order info, as if we haven't been dealing with customer service. All support can say is "we're sorry", but it's your brand that will suffer.
Marti Gee
GBVery good customer service Very good customer service, reliable and helpfull, much better experience than most. In terms of platform, we just started our sales journey, with some little succes, however 1 thing which definetely must be upgrade in future is outside US shipping cost. Right now it doesn't even make sense to sell outside US. Yet so far we have good reviews for products, let's see what future brings.
Jaime
GBThe supliful team has been very helpful… The supliful team has been very helpful with me & my brand since I start with them. Had a publishing issue this past weekend and by the start of the week they help me resolve the issue. They are very professional and quick to solve problems.
Thomas
GBWe are new to using Supliful and last… We are new to using Supliful and last night received our first order. Since we are manually placing orders, I wasn't sure about the process. I sent a message in around 5am Eastern time and was hoping to receive a reply sometime before the order was processed. Instead I received a reply in about 5 minutes that 100% answered my question. Remember, this was 5am in the morning. Crazy good service. 👍
Miles Klotz
GBI've been using supliful for a while… I've been using supliful for a while now and I just can't comprehend the level of service they provide. Sure there are some features that would be nice to have in the future to make it truly full service like custom packaging, but what they offer is more than enough. They're constantly updating with new products and new mockups for products to give everything such a professional feel. Another key is their customer service. It's unmatched. Every time I speak to support its always an incredible experience. 10/10 will continue using them forever