Honest review for the tech side of things To be honest, our experience with Supliful hasn't been anything but overall perfect since we began using their platform. The ease of use is a breeze and the seamless integration (plug and play) with Shopify wins. our test order made it right on time and we ordered some more testing products, we're soon going for a marketing campaign and also have very high hopes we don't get into heavy troublance. but to say the least so far so good. On the support aspect, it never took more than a couple of hours to get a response on our clarifications or order updates Etc. but also worthwhile highlighting we're on a premium plan mid-tier tho.

Great company to work with Great company to work with, they make fulfillment seamless to the point where you don't even have to think about your orders. Their catalog is huge, and covers countless niches. Definitely recommend.

Stay Away from This Company This company constantly runs out of products but doesn't inform their clients until way after the fact. You'll sell products you cant fulfill and end up having to apologize to customers. This has happened to us multiple times in recent weeks and we've lost out on many orders and a ton of goodwill. If you actually want a business, don't rely on this company. I'm sure they'll reply to this comment with a "please reach out to our help@ email, but it's a joke and their customer service is useless. If you have a brand or are investing in one, do yourself a favor and find a proper partner. UPDATE- Supliful replied below that they notify customer 'promptly' when out of stock. But that's not true. We've had orders pending for nearly a week, unfulfilled, and only discovered to be out of stock when poking around admin. No notice to us or any other customers. When your burn OUR customers, Supliful doesn't care and it's you that's left holding the bag as your brand suffers. They also ask for order info, as if we haven't been dealing with customer service. All support can say is "we're sorry", but it's your brand that will suffer.

Great customer service! As someone just getting started, I'm very impressed with the team at Supliful. Their customer service is outstanding. They are very helpful with your labels and communication is great. And the product is good as well. I'm excited for the future, as they are continuing to add new products. This is the way to go, to start a successful business without needing to spend huge amounts of money on inventory. Thank you!

We are new to using Supliful and last… We are new to using Supliful and last night received our first order. Since we are manually placing orders, I wasn't sure about the process. I sent a message in around 5am Eastern time and was hoping to receive a reply sometime before the order was processed. Instead I received a reply in about 5 minutes that 100% answered my question. Remember, this was 5am in the morning. Crazy good service. 👍