Marti Gee
GBVery good customer service Very good customer service, reliable and helpfull, much better experience than most. In terms of platform, we just started our sales journey, with some little succes, however 1 thing which definetely must be upgrade in future is outside US shipping cost. Right now it doesn't even make sense to sell outside US. Yet so far we have good reviews for products, let's see what future brings.
Cheryl Bravo
GBGreat customer service! As someone just getting started, I'm very impressed with the team at Supliful. Their customer service is outstanding. They are very helpful with your labels and communication is great. And the product is good as well. I'm excited for the future, as they are continuing to add new products. This is the way to go, to start a successful business without needing to spend huge amounts of money on inventory. Thank you!
Real Real Supplements
AUGet the 5 Star Treatment From signing up, the journey of learning and applying your skills to starting an online business with Supliful is a great experience. I have just completed my first order with them, I had issues that had nothing to do with Supliful before manually making my order as Shopify makes it harder than it has to when it comes to fulfillment and Supliful helped with that too! If you're looking for confidence because you're just starting or a seasoned e-commerce professional, the experience alone is 5 Stars with Supliful.
Bryan
GBStay Away from This Company This company constantly runs out of products but doesn't inform their clients until way after the fact. You'll sell products you cant fulfill and end up having to apologize to customers. This has happened to us multiple times in recent weeks and we've lost out on many orders and a ton of goodwill. If you actually want a business, don't rely on this company. I'm sure they'll reply to this comment with a "please reach out to our help@ email, but it's a joke and their customer service is useless. If you have a brand or are investing in one, do yourself a favor and find a proper partner. UPDATE- Supliful replied below that they notify customer 'promptly' when out of stock. But that's not true. We've had orders pending for nearly a week, unfulfilled, and only discovered to be out of stock when poking around admin. No notice to us or any other customers. When your burn OUR customers, Supliful doesn't care and it's you that's left holding the bag as your brand suffers. They also ask for order info, as if we haven't been dealing with customer service. All support can say is "we're sorry", but it's your brand that will suffer.
Ali Abbas
PKDisappointed after 2 weeks I was using supliful and greatly satisfied with the product but there happened some issue and after that they gave me free subscription for week and told me it will not renew automatically but, it auto renewed after a week. Then i asked for a refund but there has been almost 2 weeks now and i have not received my refund yet. Use supliful carefully, they say something else and do something other