Abdullah Al-Malaik
KWHonest review for the tech side of things To be honest, our experience with Supliful hasn't been anything but overall perfect since we began using their platform. The ease of use is a breeze and the seamless integration (plug and play) with Shopify wins. our test order made it right on time and we ordered some more testing products, we're soon going for a marketing campaign and also have very high hopes we don't get into heavy troublance. but to say the least so far so good. On the support aspect, it never took more than a couple of hours to get a response on our clarifications or order updates Etc. but also worthwhile highlighting we're on a premium plan mid-tier tho.
Bryan
GBStay Away from This Company This company constantly runs out of products but doesn't inform their clients until way after the fact. You'll sell products you cant fulfill and end up having to apologize to customers. This has happened to us multiple times in recent weeks and we've lost out on many orders and a ton of goodwill. If you actually want a business, don't rely on this company. I'm sure they'll reply to this comment with a "please reach out to our help@ email, but it's a joke and their customer service is useless. If you have a brand or are investing in one, do yourself a favor and find a proper partner. UPDATE- Supliful replied below that they notify customer 'promptly' when out of stock. But that's not true. We've had orders pending for nearly a week, unfulfilled, and only discovered to be out of stock when poking around admin. No notice to us or any other customers. When your burn OUR customers, Supliful doesn't care and it's you that's left holding the bag as your brand suffers. They also ask for order info, as if we haven't been dealing with customer service. All support can say is "we're sorry", but it's your brand that will suffer.
Genetics Evolution
GBWhere to begin? Where to begin? I have been working with Supliful for almost 2 months now. I own a small fitness and nutrition business and wanted to add my own line of supplements. As a sports nutritionist, I test every product and carefully select what I believe will aid and support my clients and myself in our health journey. I can say these products are effective, clean, and incredible. Some of the gummies feel more like a treat lol. The proteins and preworkouts and incredible, effective, delicious, and no side effects. Again very clean products. As for support and customer service goes, wow very responsive, respectful, and always polite. Todays generation, not alot of good customer service is found in any field. Team Supliful have been there, help me with issues and questions, and very quick to respond and provide solutions. Like I've mentioned above, started working with them for almost 2 months and see myself growing in my business with them. Recomm3nd to everyone. Lobe this team, love the products, love the service, and love their belief. Thanks Supliful for everything
Matt Lienhard
GBThe service and the product are both… The service and the product are both fantastic. It is incredible how easy this is and I recommend Suplifil no matter how much experience you have in online sales. I would like to have a feature to be able to build a bulk/stack purchase option for a group of products. For example, offering the preworkout, Intra- work out (BCAA), and post workout as a "bulk package" for a discounted price since they are purchasing multiple items. My site is mi-everything.com
Meekah Vibes
GBI recieved a response to my question… I recieved a response to my question very quickly. I wasn't expecting it to be so fast. And the representative went into great detail when answering my question. So know I fully understand how to avoid making mistakes in the future.