My experience with tech support was… My experience with tech support was great. You guys are the best. My only issue is that I wrote to my account manager and didn't get a reply. The problem was solved, so perhaps he intervened, but it would have been nice to make contact as our previous contact with Performive is now dead.

Excellent service/support all around. Needed an upgrade to my site, support offered me a fantastic offer and the upgrade was completed the same day without any problems. Excellent service all round.

Best Hosting Provider Performive are by far the best hosting provider I have ever been with, period. They are quick to respond to my cases (even when they're logged as low priority), they're always profession and are able to resolve my problem swiftly. If you're looking for great service, look no further.

Watch you contracts We inherited a hosting agreement for a company that performive acquired. The contract had auto renewal for a full 3 year period on a purchased hardware hosting agreement. This is hardware now 5 years old but they would not entertain any settlement on the agreement for hardware that is no longer being used. There was no notification that the term of the agreement was expiring, no willingness to work on an amicable solution. I cannot recommend this company when there are so many better options. We will pay until the second term expires and can’t wait to stop wasting money. Update Feb 16. No further contact despite message below. Account managers are fairly non existent. This was the case with TSS as well and worsened with Performive

Long time and satisfied customer of Performive I have been a customer of Performive for many years and the Support Team there is excellent and has always been there for me with kind and fast assistance and great solutions. I am very grateful to Performive and I always trust that I am in good hands if I ever encounter a technical issue that I can't solve.