Watch you contracts We inherited a hosting agreement for a company that performive acquired. The contract had auto renewal for a full 3 year period on a purchased hardware hosting agreement. This is hardware now 5 years old but they would not entertain any settlement on the agreement for hardware that is no longer being used. There was no notification that the term of the agreement was expiring, no willingness to work on an amicable solution. I cannot recommend this company when there are so many better options. We will pay until the second term expires and can’t wait to stop wasting money. Update Feb 16. No further contact despite message below. Account managers are fairly non existent. This was the case with TSS as well and worsened with Performive

Long time and satisfied customer of Performive I have been a customer of Performive for many years and the Support Team there is excellent and has always been there for me with kind and fast assistance and great solutions. I am very grateful to Performive and I always trust that I am in good hands if I ever encounter a technical issue that I can't solve.

Thanks for all your help with… Thanks for all your help with tietzfamilyfarms.com. I appreciate your patience and continued attention. I gave only three stars because I feel it took several days before we became cohesive in our communication. Does Performive utilize oversees contractors? I do not mind! However, it's important to know they can communicate effectively with the client. I did not feel this was happening in the first two days of our ticket. Thank you to Douglas Pannell in connecting me with further project managers. In the end, I needed to get Tammy's site up and running before April 1. I accomplished this. Thank you.

The support has been excellent The support we've gotten from Performive has been excellent. Our only issue is in billing, it would be nice if all products were on a single statement that could be paid once a month.

Excellent performance from an elite company. We've hosted various websites here, on a VPS (virtual private server) going back to about 2001, when the company was National Net. They have grown and grown since, first becoming Total Server Solutions, and now Performive. We've never had a bad moment with them; cannot imagine a better hosting company. Strongly recommend.