I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.

One of the best virtual assistants I… One of the best virtual assistants I have ever tried. I tried so many other big companies, but nothing worked out for me. However, I chose WoodBows through a reference from my business partner. My virtual assistant Cedric started taking care of my entire business from the day one and he is so dedicated that he even gave tips on how to improve our sales. Such a great team to work with.

Don't Trust Them! Don't Trust Them! I had high hopes after reading reviews and wish I never got started with them. The VA we were assigned was incapable of doing the basic task we asked, which was only calendar management. After being unhappy I asked to stop the service. I then was asking for a refund of unused hours, then they just started ignoring all my emails. I was then charged again even though everything was cancelled and currently having to dispute the charge with my credit card company, since nobody from WoodBows will get back to me. I suggest you stay away from WoodBows.

Woodbows has been a part of our company… Woodbows has been a part of our company since 2020. They are reliable and honest people. We pretty much outsourced everything to them.

I'm a small business owner I'm a small business owner, and when I contacted WoodBows to get a virtual receptionist they assigned us an amazing professional virtual receptionist in less than 10 min from the time I first contacted them. I’m happy, my clients happy! WoodBows is my go-to support team.