Bretta Provost
GBI HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.
John R
GBI have had the pleasure of working with… I have had the pleasure of working with Praveena from WoodBows on a number of occasions, and I have been consistently impressed with her work. She is a highly skilled and experienced professional who is always attentive to detail, communicative, and thorough. I first worked with Praveena when she was hired to help me with a marketing campaign for my company. She was tasked with developing a new website and creating a social media strategy. Praveena quickly grasped my vision for the project and went above and beyond to deliver a product that exceeded my expectations. She was always available to answer my questions and make sure that I was happy with her work. I was so impressed with Praveena's work on the marketing campaign that I hired her again to help me with a new project. This time, she was tasked with developing a new training program for our employees. Praveena again exceeded my expectations, and the training program was a huge success. She was able to create a program that was both engaging and informative, and the feedback from our employees was overwhelmingly positive. I have no doubt that Praveena would be an asset to any team. She is a hard worker, a team player, and a true professional. I highly recommend her for any position.
Benjamin Josh
GBOne of the best virtual assistants I… One of the best virtual assistants I have ever tried. I tried so many other big companies, but nothing worked out for me. However, I chose WoodBows through a reference from my business partner. My virtual assistant Cedric started taking care of my entire business from the day one and he is so dedicated that he even gave tips on how to improve our sales. Such a great team to work with.
mwalimukimyagmail.com
GBSpecial Requests I don't think I am the average businessperson that uses the services of a company like woodbows. I am a teacher and my needs include developing instructional tools like videos. Given the state of education today, all instructional devices must be engaging and have the ability to hold the attention of young people. So my requests were special. But Woodbows rose to the occasion. We had to do several edits due to cultural adjustments, but I believe they were all learning opportunities. The Woodbows VAs (Angel and Sonu) were willing to learn and were eager to work with me to get the work "just right". When my task list gets overwhelmed again, I will not even hesitate to call woodbows for assistance and pray that Angel gets assigned to me again.
JC
GBSurya has been awesome to work with Surya has been awesome to work with. They took the time to fully understand the task and have been producing exactly as requested. Highly reccomend.