FirmsDesk

Orlando, United States
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About FirmsDesk

High-quality website support and Virtual Assistant Service Provider in the USA

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Angelin John
GB

Woodbows has been a part of our company… Woodbows has been a part of our company since 2020. They are reliable and honest people. We pretty much outsourced everything to them.

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Johnny Pethulus
GB

Timely help from you guys They helped our business at the right time when we were about to go under. We had a few in house employees. They were not able to continue thanks to the recent disaster. We looked around the freelancing sites. It didn't work out for us. We came to know about them through a friend of mine. It has been five months. We never looked back. Hiring them was one of the best decisions we made in 2020.

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JC
GB

Surya has been awesome to work with Surya has been awesome to work with. They took the time to fully understand the task and have been producing exactly as requested. Highly reccomend.

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Bretta Provost
GB

I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.

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Jianning
GB

Horrible experience with Woodbow! Horrible experience! If there is a negative score, I would gave them a score of -10. After the initial charge of $399, I told them do not renew my subscription. However, hey keep charging my card money of $99 each week, which I told them many times please stop doing it. The manager Rabinesh Chand said he was going to take care of it, but nothing happened. I am working with my credit card company to dispute all the charges. Terrible expericence!

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