FirmsDesk

Orlando, United States
image
3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About FirmsDesk

High-quality website support and Virtual Assistant Service Provider in the USA

Tags
Contact Info

You need to Login first to submit your review.

image
Bretta Provost
GB

I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.

image
Angelin John
GB

Woodbows has been a part of our company… Woodbows has been a part of our company since 2020. They are reliable and honest people. We pretty much outsourced everything to them.

image
Holly McQuarrie
CA

Don't Trust Them! Don't Trust Them! I had high hopes after reading reviews and wish I never got started with them. The VA we were assigned was incapable of doing the basic task we asked, which was only calendar management. After being unhappy I asked to stop the service. I then was asking for a refund of unused hours, then they just started ignoring all my emails. I was then charged again even though everything was cancelled and currently having to dispute the charge with my credit card company, since nobody from WoodBows will get back to me. I suggest you stay away from WoodBows.

image
Jianning
GB

Horrible experience with Woodbow! Horrible experience! If there is a negative score, I would gave them a score of -10. After the initial charge of $399, I told them do not renew my subscription. However, hey keep charging my card money of $99 each week, which I told them many times please stop doing it. The manager Rabinesh Chand said he was going to take care of it, but nothing happened. I am working with my credit card company to dispute all the charges. Terrible expericence!

image
Michael Winn
GB

Woodbows helped us scale our business quickly Working with the Woodbows team has been extremely valuable for scaling our business. Their team is very careful to follow our internal processes to ensure the work is done correctly. Their creative team and digital services team are ones that I would highly recommend. A+

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow