FirmsDesk

Orlando, United States
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About FirmsDesk

High-quality website support and Virtual Assistant Service Provider in the USA

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Sohum Thakkar
GB

Honest review and experience Well, I originally believed that Woodbows was a decent company. I was a customer for well over four months. The assistant I was working with was not very competent but still got things done, so I was content. But slowly, the work rate dropped to almost zero, and the hours kept going up. I started getting charged 30 hours for a single spreadsheet. I requested they stop my subscription. Nothing happened, and I kept getting charged, so after 300 dollars wasted, I put a hold on my card. Like others have pointed out, the manager was Rabinesh Chand. Then, my assistant called me one day, crying. She said she was cut off from the company with no explanation. Truly a horrible company. They have paid for good reviews from bloggers, but I haven't met anyone who hasn't lost money using them.

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Bretta Provost
GB

I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.

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Michael Jay Moon
GB

As busy solopreneur As busy solopreneur, I had built up a huge backlog of items to organize, including formatting G-docs. I found Woodbows through a trusted friend and working with Woodbows a pleasant and productive experience. I have two other project partners who now rely on Woodbows. Nothing but kudos and gratitude.

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Holly McQuarrie
CA

Don't Trust Them! Don't Trust Them! I had high hopes after reading reviews and wish I never got started with them. The VA we were assigned was incapable of doing the basic task we asked, which was only calendar management. After being unhappy I asked to stop the service. I then was asking for a refund of unused hours, then they just started ignoring all my emails. I was then charged again even though everything was cancelled and currently having to dispute the charge with my credit card company, since nobody from WoodBows will get back to me. I suggest you stay away from WoodBows.

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John R
GB

I have had the pleasure of working with… I have had the pleasure of working with Praveena from WoodBows on a number of occasions, and I have been consistently impressed with her work. She is a highly skilled and experienced professional who is always attentive to detail, communicative, and thorough. I first worked with Praveena when she was hired to help me with a marketing campaign for my company. She was tasked with developing a new website and creating a social media strategy. Praveena quickly grasped my vision for the project and went above and beyond to deliver a product that exceeded my expectations. She was always available to answer my questions and make sure that I was happy with her work. I was so impressed with Praveena's work on the marketing campaign that I hired her again to help me with a new project. This time, she was tasked with developing a new training program for our employees. Praveena again exceeded my expectations, and the training program was a huge success. She was able to create a program that was both engaging and informative, and the feedback from our employees was overwhelmingly positive. I have no doubt that Praveena would be an asset to any team. She is a hard worker, a team player, and a true professional. I highly recommend her for any position.

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