Woodbows has been a part of our company… Woodbows has been a part of our company since 2020. They are reliable and honest people. We pretty much outsourced everything to them.

Horrible experience with Woodbow! Horrible experience! If there is a negative score, I would gave them a score of -10. After the initial charge of $399, I told them do not renew my subscription. However, hey keep charging my card money of $99 each week, which I told them many times please stop doing it. The manager Rabinesh Chand said he was going to take care of it, but nothing happened. I am working with my credit card company to dispute all the charges. Terrible expericence!

Special Requests I don't think I am the average businessperson that uses the services of a company like woodbows. I am a teacher and my needs include developing instructional tools like videos. Given the state of education today, all instructional devices must be engaging and have the ability to hold the attention of young people. So my requests were special. But Woodbows rose to the occasion. We had to do several edits due to cultural adjustments, but I believe they were all learning opportunities. The Woodbows VAs (Angel and Sonu) were willing to learn and were eager to work with me to get the work "just right". When my task list gets overwhelmed again, I will not even hesitate to call woodbows for assistance and pray that Angel gets assigned to me again.

One of the best virtual assistants I… One of the best virtual assistants I have ever tried. I tried so many other big companies, but nothing worked out for me. However, I chose WoodBows through a reference from my business partner. My virtual assistant Cedric started taking care of my entire business from the day one and he is so dedicated that he even gave tips on how to improve our sales. Such a great team to work with.

I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.