FirmsDesk

Orlando, United States
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About FirmsDesk

High-quality website support and Virtual Assistant Service Provider in the USA

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Wst Wst
GR

Please please avoid this company!!! Please please avoid this company. They are the worst people ever. Not even able to communicate properly with you to organise a simple zoom meeting. Not able to understand your time zone. Very poor communication and there was no update on the tasks we asked them to complete. They avoided giving us a simple answer and made us wait for them in the zoom meeting room a number of times. I don't even know why they exist. We have asked for a refund and they have of course disappeared and didn't even have the courtesy to apologise to us for their lack of professionalism. We are totally disgusted by them and we wish we had never crossed paths with them.

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JC
GB

Surya has been awesome to work with Surya has been awesome to work with. They took the time to fully understand the task and have been producing exactly as requested. Highly reccomend.

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Michael Winn
GB

Woodbows helped us scale our business quickly Working with the Woodbows team has been extremely valuable for scaling our business. Their team is very careful to follow our internal processes to ensure the work is done correctly. Their creative team and digital services team are ones that I would highly recommend. A+

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Jayakumar
IN

I'm a small business owner I'm a small business owner, and when I contacted WoodBows to get a virtual receptionist they assigned us an amazing professional virtual receptionist in less than 10 min from the time I first contacted them. I’m happy, my clients happy! WoodBows is my go-to support team.

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Bretta Provost
GB

I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.

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