FirmsDesk

Orlando, United States
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About FirmsDesk

High-quality website support and Virtual Assistant Service Provider in the USA

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JC
GB

Surya has been awesome to work with Surya has been awesome to work with. They took the time to fully understand the task and have been producing exactly as requested. Highly reccomend.

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Bretta Provost
GB

I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.

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Lilly Lon
GB

I hired Mario from WoodBows last month I hired Mario from WoodBows last month. This has been one of the best decisions I made in January. I was going nuts taking care of the entire operations of my business for the past two years. This has been a huge relief for me as Mario and his team taking care of customer support, digital marketing, admin tasks and all the other aspects of my business. Thanks TrustPilot for giving us a space to share our reviews

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Damir Mukimov
DE

Awful experience to be honest Awful experience to be honest. Super slow work and lack of communication. They can disappear for 2 weeks and then try to reach you 5 times in 1 hour and be angry that you don't respond straight away. Waste of money. Added later: I wrote them multiple emails after their answer here and haven’t received any response, again. They are scammers, don’t use their services. Trust the amount of bad reviews that they constantly try to overpower with fake reviews

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Michael Jay Moon
GB

As busy solopreneur As busy solopreneur, I had built up a huge backlog of items to organize, including formatting G-docs. I found Woodbows through a trusted friend and working with Woodbows a pleasant and productive experience. I have two other project partners who now rely on Woodbows. Nothing but kudos and gratitude.

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