Good construction. Wrong color. Missing Design Elements I received my order earlier this week and was disappointed in the final product. I have reached out to customer support but have not gotten a response. The fur color is not what I had shown in the reference photo, rather than a dark grey to black the color is a purple hue grey. As well the details I specifically asked for in the notes on the order were missed. There was supposed to be faux fur around the neck and chest but is missing. Overall the construction looks great but the color is wrong and details I specifically asked for are not there.

If I could give this company 0 stars I… If I could give this company 0 stars I would. I don’t even believe these 5 star reviews are even from real customers. I also ordered my plush (order #2191) for my autistic son at the beginning of October. It’s all he ask for for Christmas. It was suppose to be here before Christmas. I sent several emails to the company and never got a response until I made a negative review on BBB website. They sent me an email and said they were sending my order next day but they didn’t. They’ve sent 3 emails rescheduling my order. The last email said it was suppose to be here 3 weeks ago and they haven’t sent out anymore emails updating me. They aren’t responding to my emails. I’m seriously thinking about suing this company. My son has literally ask me every single day after Christmas about this plushie. It has been a really mentally straining experience. I hate seeing the disappointment in my son’s face everyday. This company is a complete scam. No matter how legitimate this company may look I assure you it is not. Whatever you do…do yourself a favor and don’t buy anything from them.

Awesome Plushies from an Awesome Company! My born-in-Bangalore brand-new plushie babies are just as sweet and cute as can be! Everyone who meets them loves them! It's interesting how being involved in their journeys to creation made me feel so much more by the time I got them (I got the more complex version -- 'original commission plush.'); I must say it was very emotional all along and still is! Unlike other companies I've worked with, this one is much more human in my experience and also more professional at the same time -- plus quick! Of course, I did pay an additional fee for rush delivery and amazingly, I was kept on task with answering questions but without the stress other less human companies might cause! 100% worthwhile -- and FUN! And cute! And Awesome! :-D

I ordered from Bespoke several times… I ordered from Bespoke several times and I was very satisfied with their products every time. I love the attention to details and they listen carefully to the customers needs and requests. I love how accurate and detailed their products are. I will buy from the in the future and I recommend their products 100%

My Thoughts Bespoke is a great company in my opinion. In my case, they made sure the details provided of my original character were applied properly, and they were very responsive whenever I had any concerns, questions, or additional details of the character I wanted to add. The quality of the plush itself also made it worth waiting for. Thank you, Bespoke.