DISGRACEFUL!!!!!!!!!! DISGRACEFUL!!!!!!!!!!! TERRIBLE COMPANY!!!!! I HAD A FREE TRIAL AND THEY CHOSE TO AUTO RENEW MY PAYMENT WITHOUT EVEN ASKING ME! Then when I emailed them to CANCEL the order they said they CANT!!!?? I asked for a refund and they said they don't do REFUNDS!!!!! RIDICULOUS!

Excellent customer service 1. Lumin makes great skincare products 2. They have excellent customer service 3. If you have an issue of any kind with their services or products they will diligently work to fix it. Turning you from a frowning customer into an ear-to-ear smiling one.

Disappointing Experience with Lumin Skincare Products I recently tried several products from Lumin and I must say that I was underwhelmed by their quality. The facial scrub lacked the effectiveness I've experienced with similar products from other brands, failing to cleanse as deeply as I had hoped. Additionally, the moisturizer did not meet my expectations; it only provided superficial hydration and left my skin wanting more. The eye cream also fell short, as I saw no significant improvement or reduction in the dark circles under my eyes. Furthermore, the shipping costs were exorbitant, and the delivery times were incredibly long. Due to the delays in shipment, I was forced to purchase alternative products to fill the gap. Another downside was the packaging, which was not only bulky but also contained an excessive amount of plastic. Overall, my experience with Lumin products was disappointing, and I would hesitate to recommend them based on these factors.

Lumin Facial Wash is a game-changer Lumin Facial Wash is a game-changer! I've been using it for a few weeks now, and I can already see a noticeable improvement in my skin's texture and clarity. The gentle formula effectively removes dirt, oil, and impurities without stripping away moisture, leaving my skin feeling clean and refreshed after each use. What I love most is that it doesn't leave my skin feeling tight or dry like other facial cleansers I've tried. Plus, the light, refreshing scent is a nice bonus. Overall, Lumin Facial Wash is now a staple in my skincare routine, and I highly recommend it to anyone looking for a reliable and effective cleanser."

Good Quality, and my skin like sit I am using their charcoal wash, light moisturizer, and eye cream. I like that all my skin is not reacting to it, and I seem to like it. I am only a month in, so let's see how it all works in a couple of months, who knows it might some years off.