Extraordinary Experience: Lumin Extra Strength Moisturizer Review Lumin is simply exceptional. Since I discovered their Extra Strength Moisturizer, my skin has never been the same. The texture is sublime and keeps my face hydrated until night. But what really blew me away was their customer service. I had a problem with shipping and to my surprise, in just two emails, the after-sales team resolved it kindly and quickly. This level of customer service has only reinforced my love for the brand. Lumin not only offers high quality products, but also provides exceptional customer service that makes you feel valued as a customer. I am completely delighted with the brand.

Deceiving subscription plan While Lumin makes quality products, I found the trial to subscription process to be misleading. There’s zero communication until they process your order, and at that point you’re told it’s too late to pause or cancel the order.

Refund received Offered a trial product and paid postage. 2 weeks later got and email confirming an order I didn't make! charged £65 for a whole selection of creams and scrubs I didn't order. products to be returned and then pay postage for a return. Refund received.

I used a free kit provided by Lumin and… I used a free kit provided by Lumin and it was a good nice fragrance. but I think the quantity is less I can use it only 3 or 4 times I think you need to send to the customer so can use it for at least 2 weeks so he can see the difference on his face and admire with luminous product and second thing price because there are so many companies have face product recommend by a dermatologist and its cheaper than Lumin product example Cetaphil. Overall it was a good experience.

Lumin Facial Wash is a game-changer Lumin Facial Wash is a game-changer! I've been using it for a few weeks now, and I can already see a noticeable improvement in my skin's texture and clarity. The gentle formula effectively removes dirt, oil, and impurities without stripping away moisture, leaving my skin feeling clean and refreshed after each use. What I love most is that it doesn't leave my skin feeling tight or dry like other facial cleansers I've tried. Plus, the light, refreshing scent is a nice bonus. Overall, Lumin Facial Wash is now a staple in my skincare routine, and I highly recommend it to anyone looking for a reliable and effective cleanser."