Deceiving subscription plan While Lumin makes quality products, I found the trial to subscription process to be misleading. There’s zero communication until they process your order, and at that point you’re told it’s too late to pause or cancel the order.

I used a free kit provided by Lumin and… I used a free kit provided by Lumin and it was a good nice fragrance. but I think the quantity is less I can use it only 3 or 4 times I think you need to send to the customer so can use it for at least 2 weeks so he can see the difference on his face and admire with luminous product and second thing price because there are so many companies have face product recommend by a dermatologist and its cheaper than Lumin product example Cetaphil. Overall it was a good experience.

My order was lost in the mail My order was lost in the mail. I called customer service. My new order was shipped immediately at no charge. I am 54 years old. Since I have been using Lumin I am told I look 20 years younger than I am!!

DISGRACEFUL!!!!!!!!!! DISGRACEFUL!!!!!!!!!!! TERRIBLE COMPANY!!!!! I HAD A FREE TRIAL AND THEY CHOSE TO AUTO RENEW MY PAYMENT WITHOUT EVEN ASKING ME! Then when I emailed them to CANCEL the order they said they CANT!!!?? I asked for a refund and they said they don't do REFUNDS!!!!! RIDICULOUS!

I have been using LuminSkin products… I have been using LuminSkin products for more than two years. When choosing my daily skin care products, I paid a lot of attention to the ingredients and even compared them with the European standards. I was very surprised by the quality. Give it a try, you will definitely not regret it. A big thank you also to the support team. No matter who answers you, everyone is very customer-friendly and customer-oriented. Without exception, you always get help.