Refund received Offered a trial product and paid postage. 2 weeks later got and email confirming an order I didn't make! charged £65 for a whole selection of creams and scrubs I didn't order. products to be returned and then pay postage for a return. Refund received.

Disappointing Experience with Lumin Skincare Products I recently tried several products from Lumin and I must say that I was underwhelmed by their quality. The facial scrub lacked the effectiveness I've experienced with similar products from other brands, failing to cleanse as deeply as I had hoped. Additionally, the moisturizer did not meet my expectations; it only provided superficial hydration and left my skin wanting more. The eye cream also fell short, as I saw no significant improvement or reduction in the dark circles under my eyes. Furthermore, the shipping costs were exorbitant, and the delivery times were incredibly long. Due to the delays in shipment, I was forced to purchase alternative products to fill the gap. Another downside was the packaging, which was not only bulky but also contained an excessive amount of plastic. Overall, my experience with Lumin products was disappointing, and I would hesitate to recommend them based on these factors.

Lumin Facial Wash is a game-changer Lumin Facial Wash is a game-changer! I've been using it for a few weeks now, and I can already see a noticeable improvement in my skin's texture and clarity. The gentle formula effectively removes dirt, oil, and impurities without stripping away moisture, leaving my skin feeling clean and refreshed after each use. What I love most is that it doesn't leave my skin feeling tight or dry like other facial cleansers I've tried. Plus, the light, refreshing scent is a nice bonus. Overall, Lumin Facial Wash is now a staple in my skincare routine, and I highly recommend it to anyone looking for a reliable and effective cleanser."

The products came in a timely fashion… The products came in a timely fashion and my husband loves them. I ended up using the concealer as well and I love how moisturizing it is for the under eye area. We will order again. Thank you Lumin

My order was lost in the mail My order was lost in the mail. I called customer service. My new order was shipped immediately at no charge. I am 54 years old. Since I have been using Lumin I am told I look 20 years younger than I am!!