My order was lost in the mail My order was lost in the mail. I called customer service. My new order was shipped immediately at no charge. I am 54 years old. Since I have been using Lumin I am told I look 20 years younger than I am!!

Extraordinary Experience: Lumin Extra Strength Moisturizer Review Lumin is simply exceptional. Since I discovered their Extra Strength Moisturizer, my skin has never been the same. The texture is sublime and keeps my face hydrated until night. But what really blew me away was their customer service. I had a problem with shipping and to my surprise, in just two emails, the after-sales team resolved it kindly and quickly. This level of customer service has only reinforced my love for the brand. Lumin not only offers high quality products, but also provides exceptional customer service that makes you feel valued as a customer. I am completely delighted with the brand.

Amazing proudct and high quality made… Amazing proudct and high quality made my hair smell better and stronger and has been the best for me and happily loved the trail hoping soon to put another order in

Excellent customer service 1. Lumin makes great skincare products 2. They have excellent customer service 3. If you have an issue of any kind with their services or products they will diligently work to fix it. Turning you from a frowning customer into an ear-to-ear smiling one.

DISGRACEFUL!!!!!!!!!! DISGRACEFUL!!!!!!!!!!! TERRIBLE COMPANY!!!!! I HAD A FREE TRIAL AND THEY CHOSE TO AUTO RENEW MY PAYMENT WITHOUT EVEN ASKING ME! Then when I emailed them to CANCEL the order they said they CANT!!!?? I asked for a refund and they said they don't do REFUNDS!!!!! RIDICULOUS!