Extraordinary Experience: Lumin Extra Strength Moisturizer Review Lumin is simply exceptional. Since I discovered their Extra Strength Moisturizer, my skin has never been the same. The texture is sublime and keeps my face hydrated until night. But what really blew me away was their customer service. I had a problem with shipping and to my surprise, in just two emails, the after-sales team resolved it kindly and quickly. This level of customer service has only reinforced my love for the brand. Lumin not only offers high quality products, but also provides exceptional customer service that makes you feel valued as a customer. I am completely delighted with the brand.

My order was lost in the mail My order was lost in the mail. I called customer service. My new order was shipped immediately at no charge. I am 54 years old. Since I have been using Lumin I am told I look 20 years younger than I am!!

Refund received Offered a trial product and paid postage. 2 weeks later got and email confirming an order I didn't make! charged £65 for a whole selection of creams and scrubs I didn't order. products to be returned and then pay postage for a return. Refund received.

I have been using LuminSkin products… I have been using LuminSkin products for more than two years. When choosing my daily skin care products, I paid a lot of attention to the ingredients and even compared them with the European standards. I was very surprised by the quality. Give it a try, you will definitely not regret it. A big thank you also to the support team. No matter who answers you, everyone is very customer-friendly and customer-oriented. Without exception, you always get help.

I used a free kit provided by Lumin and… I used a free kit provided by Lumin and it was a good nice fragrance. but I think the quantity is less I can use it only 3 or 4 times I think you need to send to the customer so can use it for at least 2 weeks so he can see the difference on his face and admire with luminous product and second thing price because there are so many companies have face product recommend by a dermatologist and its cheaper than Lumin product example Cetaphil. Overall it was a good experience.