I’ve been scammed I’ve been scammed like other people who have commented on this company. I was offered a trial and cancelled my subscription straight away but still got charged £55 for smallest bottle of cream. They will not refund and even with the free trial the cream is not great to be honest and not worth the money.

My order was lost in the mail My order was lost in the mail. I called customer service. My new order was shipped immediately at no charge. I am 54 years old. Since I have been using Lumin I am told I look 20 years younger than I am!!

Straight Forward is usually best The products are very clearly labeled and explained making it very easy to decide whats right for you, Lots of good options but not so much as to get overwhelming and muddled, Price is right and quality is great

Refund received Offered a trial product and paid postage. 2 weeks later got and email confirming an order I didn't make! charged £65 for a whole selection of creams and scrubs I didn't order. products to be returned and then pay postage for a return. Refund received.

Mostly great! I've been using one of their subscription packs that contain everything. The products are of high quality and have a subtle pleasant scent. I've got thr light moisturiser and it works perfectly for me, being none greasy. The serum is great at night and charcoal face wash good too. Love the eye bag gel. Only let down is the face scrub. Runs out super quick and is a chemical scrub, so not really feeling like a scrub. Will I buy everything again, minus the scrub, yes.