Straight Forward is usually best The products are very clearly labeled and explained making it very easy to decide whats right for you, Lots of good options but not so much as to get overwhelming and muddled, Price is right and quality is great

Mostly great! I've been using one of their subscription packs that contain everything. The products are of high quality and have a subtle pleasant scent. I've got thr light moisturiser and it works perfectly for me, being none greasy. The serum is great at night and charcoal face wash good too. Love the eye bag gel. Only let down is the face scrub. Runs out super quick and is a chemical scrub, so not really feeling like a scrub. Will I buy everything again, minus the scrub, yes.

Excellent customer service 1. Lumin makes great skincare products 2. They have excellent customer service 3. If you have an issue of any kind with their services or products they will diligently work to fix it. Turning you from a frowning customer into an ear-to-ear smiling one.

Refund received Offered a trial product and paid postage. 2 weeks later got and email confirming an order I didn't make! charged £65 for a whole selection of creams and scrubs I didn't order. products to be returned and then pay postage for a return. Refund received.

My order was lost in the mail My order was lost in the mail. I called customer service. My new order was shipped immediately at no charge. I am 54 years old. Since I have been using Lumin I am told I look 20 years younger than I am!!