Deceiving subscription plan While Lumin makes quality products, I found the trial to subscription process to be misleading. There’s zero communication until they process your order, and at that point you’re told it’s too late to pause or cancel the order.

Straight Forward is usually best The products are very clearly labeled and explained making it very easy to decide whats right for you, Lots of good options but not so much as to get overwhelming and muddled, Price is right and quality is great

DISGRACEFUL!!!!!!!!!! DISGRACEFUL!!!!!!!!!!! TERRIBLE COMPANY!!!!! I HAD A FREE TRIAL AND THEY CHOSE TO AUTO RENEW MY PAYMENT WITHOUT EVEN ASKING ME! Then when I emailed them to CANCEL the order they said they CANT!!!?? I asked for a refund and they said they don't do REFUNDS!!!!! RIDICULOUS!

My order was lost in the mail My order was lost in the mail. I called customer service. My new order was shipped immediately at no charge. I am 54 years old. Since I have been using Lumin I am told I look 20 years younger than I am!!

Amazing proudct and high quality made… Amazing proudct and high quality made my hair smell better and stronger and has been the best for me and happily loved the trail hoping soon to put another order in