Excellent customer service 1. Lumin makes great skincare products 2. They have excellent customer service 3. If you have an issue of any kind with their services or products they will diligently work to fix it. Turning you from a frowning customer into an ear-to-ear smiling one.

Mostly great! I've been using one of their subscription packs that contain everything. The products are of high quality and have a subtle pleasant scent. I've got thr light moisturiser and it works perfectly for me, being none greasy. The serum is great at night and charcoal face wash good too. Love the eye bag gel. Only let down is the face scrub. Runs out super quick and is a chemical scrub, so not really feeling like a scrub. Will I buy everything again, minus the scrub, yes.

Lumin Facial Wash is a game-changer Lumin Facial Wash is a game-changer! I've been using it for a few weeks now, and I can already see a noticeable improvement in my skin's texture and clarity. The gentle formula effectively removes dirt, oil, and impurities without stripping away moisture, leaving my skin feeling clean and refreshed after each use. What I love most is that it doesn't leave my skin feeling tight or dry like other facial cleansers I've tried. Plus, the light, refreshing scent is a nice bonus. Overall, Lumin Facial Wash is now a staple in my skincare routine, and I highly recommend it to anyone looking for a reliable and effective cleanser."

Extraordinary Experience: Lumin Extra Strength Moisturizer Review Lumin is simply exceptional. Since I discovered their Extra Strength Moisturizer, my skin has never been the same. The texture is sublime and keeps my face hydrated until night. But what really blew me away was their customer service. I had a problem with shipping and to my surprise, in just two emails, the after-sales team resolved it kindly and quickly. This level of customer service has only reinforced my love for the brand. Lumin not only offers high quality products, but also provides exceptional customer service that makes you feel valued as a customer. I am completely delighted with the brand.

Disappointing Experience with Lumin Skincare Products I recently tried several products from Lumin and I must say that I was underwhelmed by their quality. The facial scrub lacked the effectiveness I've experienced with similar products from other brands, failing to cleanse as deeply as I had hoped. Additionally, the moisturizer did not meet my expectations; it only provided superficial hydration and left my skin wanting more. The eye cream also fell short, as I saw no significant improvement or reduction in the dark circles under my eyes. Furthermore, the shipping costs were exorbitant, and the delivery times were incredibly long. Due to the delays in shipment, I was forced to purchase alternative products to fill the gap. Another downside was the packaging, which was not only bulky but also contained an excessive amount of plastic. Overall, my experience with Lumin products was disappointing, and I would hesitate to recommend them based on these factors.