Hit and miss … I have used a lot of the products with hit and miss results. I like nourish, and pearl in the trio, not so much the pigment ones. The lip gloss is just ok, lipstick colours are horrible on me! Not enough variety in colours . Mascara and eyeliner and eyelash enhancer are all good. But the customer service is excellent, if I have had a problem it is quickly fixed. I would like to try the eye cream but to be honest it’s to expensive hopefully it will come on sale and I’ll look at it again .

Scant amount of product in the eyeliner pen Having looked forward to receiving the eyeliner which arrived very quickly, I'm disappointed with it. I didn't find it glided on as per advert and the amount of eyeliner in the product is minimal. It came to the end of the eye liner very quickly and I could not get the pen to dispense anymore. I had barely used it. I have taken it apart to see if I could get anymore, and there is some more product there, but not a huge amount. I'm going to try and release it with a pin or something and hope it will work. Even so a scant amount of product for the price. Sadly, I won't be buying it again.

Order placed November 24 Order placed November 24, 2023 but never arrived. Weeks went by and I emailed several times to Prime Prometics telling them I had not received my order and it must be lost. Finally in January they told me they would reorder my products. I was frustrated having to wait so long to receive my order. The second order came promptly.

Disappointed… Whilst I really like their products the delivery time is long and then not all items received. This is very disappointing as you look forward to using something and then it’s doesn’t arrive but states on the website that it has been delivered.

The PrimeLash Growth Serum has been The PrimeLash Growth Serum has been amazing for me as it has helped hyrdrate my lashes and helped them grow further. I can go on and on about Prime Prometics products because aside from PrimeLash, I've also started using the Eyeliner and the Brow product and they've been amazing to make me look and feel good.