Easy bookkeeping tool for our small… Easy bookkeeping tool for our small business and easy for both our CPA and internal team to collaborate when needed.

Good value for money The service is good value for money and for the most part books are managed promptly. There are busy seasons when I'd like to see a faster turnaround, so that's an area that could improve. The team is easy to work with and make themselves available for calls which is particularly helpful for a new entrepreneur so I don't have to completely rely on messages but can speak to an actual person and ask questions. I would recommend Bench to small businesses and new entrepreneurs in particular. You get value for money.

Stay Away from Bench! Stay Away from Bench! Been with Bench for 3 years, they are always behind on the Bookeeping but this year is a joke. We submitted all documents Jan 5th and we still do have the 2023 books completed which caused us to file an extension. No communication from team despite multiple follow ups and no ETA provided. Bench was good when we started but we will be changing Bookeeping to someone who can be reliable. Hard to run a business if you can't get your books done within a reasonable time.

They are regularly late They are regularly late with my bookkeeping, and I asked for a change in bookkeeper, which was ignored. I got my tax packet for 2024 taxes in April of 2024!

I have really enjoyed working with… I have really enjoyed working with bench accounting-- it has been exactly what I needed for my real estate business. I love the convenience of being able to shoot over all my receipts, sync up my accounts and know that someone who's much better at me at book-keeping is keeping track of it all. I've had really great account managers, and when I wasn't happy with them, the company was good about finding someone who was a great fit. The only reason it isn't a 5 star is b/c the prices keeps going up quite significantly, and in a few years, I've had to change 3 account managers since they leave the company. The company probably needs to pay them better!