Fast, Accurate, Efficient I have worked with the team at Bench for both my bookkeeping and taxes for several years now and it has really made managing the financial side of my business a breeze! Everything that needs done is handled quickly and with very little need for me to get involved.

Good value for money The service is good value for money and for the most part books are managed promptly. There are busy seasons when I'd like to see a faster turnaround, so that's an area that could improve. The team is easy to work with and make themselves available for calls which is particularly helpful for a new entrepreneur so I don't have to completely rely on messages but can speak to an actual person and ask questions. I would recommend Bench to small businesses and new entrepreneurs in particular. You get value for money.

The team at Bench is great to work with… The team at Bench is great to work with and makes accounting something I don't even think about.

Use Bench if you like to pay $$$ for services and never receive them. It has been 4 months since I have received confirmation from Bench regarding refunds for tax and bookkeeping services they never finished or provided. I have not received any updates after reaching out multiple times and I have not received any refunds for services not completed. Still out $8K and can't get a response or refund. Stay as far away from Bench as you can.

I have really enjoyed working with… I have really enjoyed working with bench accounting-- it has been exactly what I needed for my real estate business. I love the convenience of being able to shoot over all my receipts, sync up my accounts and know that someone who's much better at me at book-keeping is keeping track of it all. I've had really great account managers, and when I wasn't happy with them, the company was good about finding someone who was a great fit. The only reason it isn't a 5 star is b/c the prices keeps going up quite significantly, and in a few years, I've had to change 3 account managers since they leave the company. The company probably needs to pay them better!