Refund The customer service was excellent, they managed the refund quickly and effectively.

Very helpful in finding issues with ownership Very helpful in finding issues with owner ship that was not shown on CarFax. Very helpful when I got a call back to explain the report.

cheap but pretty decent report I came across VIN audit while looking for carfax coupons. Out of curiosity and their cheap service, I decided to give them a try. I also did a little research and found them listed on the NMVTIS website as an accredited provider so they must be legit. I received my report right away and although it is not as detailed as carfax and autocheck, it does include title history, sale records, major accident records and Junk/Salvage records. In my own opinion, for a cheap price, it is an excellent tool if you want a quick check and would like to know if the car had been in a major accident.

Sent in a request with questions … Sent in a request with questions & got them all answered so satisfactorly & courtesiely. I saw that you would get back in 2-3 hours but it was more like 20-30 hours so be careful what you promise. I happened to notice, only because I went to About Us page that you were open M-F 9-5 or 8-5, PST so I knew it would be awile for a response because I sent it in on mid day Sunday.

Have always been suspicious about cheap … Have always been suspicious about cheap whatever especially used cars so when I was offered a good-looking model at a price my wife thought was just lovely, I didn't get excited too easily. Looked up the local DMV which led me to the DOJ and there I found vinaudit, purchased a report. My suspicion was proven right! Car has existing lien on it which the seller did not mention. Bought another instead for a reasonable price.