Anne Lilly
GBI want to compliment and thank Mary… I want to compliment and thank Mary Doydora, Account Manager for providing me with outstanding customer service yesterday. I called VinAudit feeling frustrated and confused about the source in a report I purchased from you on my vehicle, and by the end of the call I was very satisfied with the outcome. She went above and beyond, dedicated to helping me. I also want to thank VinAudit for hiring such a kind, patient, efficient, and extremely knowledgeable account manager. I was one of those customers who took too much of her time, but Indiana I've got a smile on my face for you. Keep it up Mary! Anne Lilly
J Haynes
GBHave always been suspicious about cheap … Have always been suspicious about cheap whatever especially used cars so when I was offered a good-looking model at a price my wife thought was just lovely, I didn't get excited too easily. Looked up the local DMV which led me to the DOJ and there I found vinaudit, purchased a report. My suspicion was proven right! Car has existing lien on it which the seller did not mention. Bought another instead for a reasonable price.
Aouni
CADidn't work for me but Vinaudit fixed it Checked for a vehicle report and received info that was available for free on some other websites! The only "non-free" data that I was given was the car mileage and the date that mileage was recorded!!! So I went contacted Vinaudit since their website mentions "guarenteed satisfaction" and they agreed that the info about the car is not in their system. So they issued a refund.
Patricia Argent
CA5 star .. 5 star ... empathy, kindness, thoroughness (said back every number), articulated her English in a very understandable manner. I was quite distraught with a mistake that had been made. The above rectified all my fears. Thank you so much!
Ted R.
CASent in a request with questions … Sent in a request with questions & got them all answered so satisfactorly & courtesiely. I saw that you would get back in 2-3 hours but it was more like 20-30 hours so be careful what you promise. I happened to notice, only because I went to About Us page that you were open M-F 9-5 or 8-5, PST so I knew it would be awile for a response because I sent it in on mid day Sunday.