5 star .. 5 star ... empathy, kindness, thoroughness (said back every number), articulated her English in a very understandable manner. I was quite distraught with a mistake that had been made. The above rectified all my fears. Thank you so much!

Totally useless Totally useless. I was looking for a specific piece of information about the salvage title. I already knew it had a salvage title just needed one more specific piece of information. Although it showed the accident related to the write off the vehicle, it had nothing regarding it having a salvage title. Aside from noting the 3 claims it had, it had absolutely nothing else regarding the vehicle the basic info that comes with the VIN number. These people shouldn't even be in business. If it were possible to give it a lower rating I would.

As others have called out As others have called out, there are scams associated with this site and business. I am not accusing them directly, but it's clear that agents/partners are contacting sellers of vehicles and requesting this report before they buy your vehicle. They then never show up and you never hear from them again. This has happened multiple times to me on a couple of vehicles I've sold. If VinAudit is compensating partners for reports that are paid for and generated, then they are promoting this practice and must know it's taking place.

Refund The customer service was excellent, they managed the refund quickly and effectively.

Absolutely worth it! For 9.99$ report it shows absolutely everything about the car, I use it all time for running an automotive business and never had any problems with their reports. Data is complete including titles, collision, leans, and mileage, absolutely worth it!