MARINEL fron VINAUDIT MARINEL fron VINAUDIT, answer quicly and via e mail , give me the right information, MERCI BEAUCOUP, plus we have to admit, you are for us in cars business a real partner, to help us, thanks PAUL ANDRE GELINAS rep for HOLAND LEASING Montreal

I want to compliment and thank Mary… I want to compliment and thank Mary Doydora, Account Manager for providing me with outstanding customer service yesterday. I called VinAudit feeling frustrated and confused about the source in a report I purchased from you on my vehicle, and by the end of the call I was very satisfied with the outcome. She went above and beyond, dedicated to helping me. I also want to thank VinAudit for hiring such a kind, patient, efficient, and extremely knowledgeable account manager. I was one of those customers who took too much of her time, but Indiana I've got a smile on my face for you. Keep it up Mary! Anne Lilly

Didn't work for me but Vinaudit fixed it Checked for a vehicle report and received info that was available for free on some other websites! The only "non-free" data that I was given was the car mileage and the date that mileage was recorded!!! So I went contacted Vinaudit since their website mentions "guarenteed satisfaction" and they agreed that the info about the car is not in their system. So they issued a refund.

Refund The customer service was excellent, they managed the refund quickly and effectively.

Sent in a request with questions … Sent in a request with questions & got them all answered so satisfactorly & courtesiely. I saw that you would get back in 2-3 hours but it was more like 20-30 hours so be careful what you promise. I happened to notice, only because I went to About Us page that you were open M-F 9-5 or 8-5, PST so I knew it would be awile for a response because I sent it in on mid day Sunday.