Total scam Total scam. Got an email from a potential buyer requesting Vin Audit specifically. Paid Vin Audit and got this response. "Sorry, our system was unable to access the NMVTIS database after multiple tries at this time. Our support team has been notified to investigate. Please allow us to email the report to you instead: So I sold the car without the report!" Total waste of money.

As others have called out As others have called out, there are scams associated with this site and business. I am not accusing them directly, but it's clear that agents/partners are contacting sellers of vehicles and requesting this report before they buy your vehicle. They then never show up and you never hear from them again. This has happened multiple times to me on a couple of vehicles I've sold. If VinAudit is compensating partners for reports that are paid for and generated, then they are promoting this practice and must know it's taking place.

I had difficulty with an online inquiry… I had difficulty with an online inquiry and needed help. The agent who answered my phone call knew exactly what I wanted and was most helpful in getting me the information I needed. She also advised me about other steps I should take on the purchase of a newly imported vehicle. I am very grateful for her help.

Sent in a request with questions … Sent in a request with questions & got them all answered so satisfactorly & courtesiely. I saw that you would get back in 2-3 hours but it was more like 20-30 hours so be careful what you promise. I happened to notice, only because I went to About Us page that you were open M-F 9-5 or 8-5, PST so I knew it would be awile for a response because I sent it in on mid day Sunday.

Very impressed by the service explained and offered The young lady, Ms Paclian Marinal, Was amazing in helping me make a decision on my Vin check. She was very polite, professional and patience in answering all my questions . I was very impressed.