J Haynes
GBHave always been suspicious about cheap … Have always been suspicious about cheap whatever especially used cars so when I was offered a good-looking model at a price my wife thought was just lovely, I didn't get excited too easily. Looked up the local DMV which led me to the DOJ and there I found vinaudit, purchased a report. My suspicion was proven right! Car has existing lien on it which the seller did not mention. Bought another instead for a reasonable price.
Stanley
GBVery helpful in finding issues with ownership Very helpful in finding issues with owner ship that was not shown on CarFax. Very helpful when I got a call back to explain the report.
N/A
CAI had difficulty with an online inquiry… I had difficulty with an online inquiry and needed help. The agent who answered my phone call knew exactly what I wanted and was most helpful in getting me the information I needed. She also advised me about other steps I should take on the purchase of a newly imported vehicle. I am very grateful for her help.
Anne Lilly
GBI want to compliment and thank Mary… I want to compliment and thank Mary Doydora, Account Manager for providing me with outstanding customer service yesterday. I called VinAudit feeling frustrated and confused about the source in a report I purchased from you on my vehicle, and by the end of the call I was very satisfied with the outcome. She went above and beyond, dedicated to helping me. I also want to thank VinAudit for hiring such a kind, patient, efficient, and extremely knowledgeable account manager. I was one of those customers who took too much of her time, but Indiana I've got a smile on my face for you. Keep it up Mary! Anne Lilly
Ted R.
CASent in a request with questions … Sent in a request with questions & got them all answered so satisfactorly & courtesiely. I saw that you would get back in 2-3 hours but it was more like 20-30 hours so be careful what you promise. I happened to notice, only because I went to About Us page that you were open M-F 9-5 or 8-5, PST so I knew it would be awile for a response because I sent it in on mid day Sunday.