I want to compliment and thank Mary… I want to compliment and thank Mary Doydora, Account Manager for providing me with outstanding customer service yesterday. I called VinAudit feeling frustrated and confused about the source in a report I purchased from you on my vehicle, and by the end of the call I was very satisfied with the outcome. She went above and beyond, dedicated to helping me. I also want to thank VinAudit for hiring such a kind, patient, efficient, and extremely knowledgeable account manager. I was one of those customers who took too much of her time, but Indiana I've got a smile on my face for you. Keep it up Mary! Anne Lilly

Total scam Total scam. Got an email from a potential buyer requesting Vin Audit specifically. Paid Vin Audit and got this response. "Sorry, our system was unable to access the NMVTIS database after multiple tries at this time. Our support team has been notified to investigate. Please allow us to email the report to you instead: So I sold the car without the report!" Total waste of money.

Totally useless Totally useless. I was looking for a specific piece of information about the salvage title. I already knew it had a salvage title just needed one more specific piece of information. Although it showed the accident related to the write off the vehicle, it had nothing regarding it having a salvage title. Aside from noting the 3 claims it had, it had absolutely nothing else regarding the vehicle the basic info that comes with the VIN number. These people shouldn't even be in business. If it were possible to give it a lower rating I would.

Didn't work for me but Vinaudit fixed it Checked for a vehicle report and received info that was available for free on some other websites! The only "non-free" data that I was given was the car mileage and the date that mileage was recorded!!! So I went contacted Vinaudit since their website mentions "guarenteed satisfaction" and they agreed that the info about the car is not in their system. So they issued a refund.

Refund The customer service was excellent, they managed the refund quickly and effectively.