Have always been suspicious about cheap … Have always been suspicious about cheap whatever especially used cars so when I was offered a good-looking model at a price my wife thought was just lovely, I didn't get excited too easily. Looked up the local DMV which led me to the DOJ and there I found vinaudit, purchased a report. My suspicion was proven right! Car has existing lien on it which the seller did not mention. Bought another instead for a reasonable price.

I had difficulty with an online inquiry… I had difficulty with an online inquiry and needed help. The agent who answered my phone call knew exactly what I wanted and was most helpful in getting me the information I needed. She also advised me about other steps I should take on the purchase of a newly imported vehicle. I am very grateful for her help.

5 star .. 5 star ... empathy, kindness, thoroughness (said back every number), articulated her English in a very understandable manner. I was quite distraught with a mistake that had been made. The above rectified all my fears. Thank you so much!

I want to compliment and thank Mary… I want to compliment and thank Mary Doydora, Account Manager for providing me with outstanding customer service yesterday. I called VinAudit feeling frustrated and confused about the source in a report I purchased from you on my vehicle, and by the end of the call I was very satisfied with the outcome. She went above and beyond, dedicated to helping me. I also want to thank VinAudit for hiring such a kind, patient, efficient, and extremely knowledgeable account manager. I was one of those customers who took too much of her time, but Indiana I've got a smile on my face for you. Keep it up Mary! Anne Lilly

Very helpful in finding issues with ownership Very helpful in finding issues with owner ship that was not shown on CarFax. Very helpful when I got a call back to explain the report.