Totally useless Totally useless. I was looking for a specific piece of information about the salvage title. I already knew it had a salvage title just needed one more specific piece of information. Although it showed the accident related to the write off the vehicle, it had nothing regarding it having a salvage title. Aside from noting the 3 claims it had, it had absolutely nothing else regarding the vehicle the basic info that comes with the VIN number. These people shouldn't even be in business. If it were possible to give it a lower rating I would.

Excellent prices It just works for me. I actually get confused with different discount coupons saying 50% oFF or $4.99 or $3 or $2.5 Im using this coupon=NNFFKID but all of them are actually legit. Some might sees it a scam but on the marketing point of view, it's an effective way not to be penalized by google. The reports are from NMVTIS and NICB which are reliable. I don't recommend to rely solely on any report. Get 3 different sources to get the best information. mind you, carfax doesn't even show the whole story.

I had difficulty with an online inquiry… I had difficulty with an online inquiry and needed help. The agent who answered my phone call knew exactly what I wanted and was most helpful in getting me the information I needed. She also advised me about other steps I should take on the purchase of a newly imported vehicle. I am very grateful for her help.

Sent in a request with questions … Sent in a request with questions & got them all answered so satisfactorly & courtesiely. I saw that you would get back in 2-3 hours but it was more like 20-30 hours so be careful what you promise. I happened to notice, only because I went to About Us page that you were open M-F 9-5 or 8-5, PST so I knew it would be awile for a response because I sent it in on mid day Sunday.

Refund The customer service was excellent, they managed the refund quickly and effectively.