Horrible customer service Horrible customer service. I ordered a piece of software and received the wrong item. That was 4 weeks ago and it still has not been resolved. Not even a response. I would NOT recommend this company!!!!!! They have an "online chat" service that you send a message and you sit there like a monkey waiting for a response and the screen constantly says "wait time 1 minute" and you can wait 15 to 20 minutes before the site refreshes the chat and you start over. I am the fool for buying from this joke of a company. Great joke fellas, you got me.

It is amazing! I was urgently looking for MS- Office pro I could use it on that day and I found Dotnet Keys. It was amazingly fast and easy process overall!! My initial key did not work so I texted the chat box to ask for help without expecting somebody would be there because it was 6am in the morning. There was a reply right away within a minute and Adam helped me by contacting the other department to get me a new key! I successfully download the whole program and I am using it now happily ever after! Thank you Donet keys & Adam!

They advertised instant downloads for… They advertised instant downloads for software purchased on their site. I ordered MS Publisher and paid via PayPal. I received a receipt from PayPal but nothing from Dotnet Keys. The phone number for support on their website is not in service!! Also they are not responding to their “24/7 support email”. Looks like I’ll be pursuing a refund through PayPal! UPDATE: I finally received an email the next day with the license key. So much for instant downloads. Haven’t had access to my PC to try it yet but at least there’s a real person behind the web site. I’ll update my review after trying this key. UPDATE #2: I installed the MS Publisher 2019 on my computer and the provided key was accepted by my Microsoft account. It activated fine and the package works great. So it appears that while Dotnet Keys is not managed the best and isn’t the “instant download” source they claim, it is legit.

Very good customer service and products! -

Excellent Customer service Excellent Customer service. Attentive. Through. Listens and does NOT get impatient. Impressed with his overall demeanor and my experience.