Douglas
GBExcellent Customer service Excellent Customer service. Attentive. Through. Listens and does NOT get impatient. Impressed with his overall demeanor and my experience.
Marty
GBThey advertised instant downloads for… They advertised instant downloads for software purchased on their site. I ordered MS Publisher and paid via PayPal. I received a receipt from PayPal but nothing from Dotnet Keys. The phone number for support on their website is not in service!! Also they are not responding to their “24/7 support email”. Looks like I’ll be pursuing a refund through PayPal! UPDATE: I finally received an email the next day with the license key. So much for instant downloads. Haven’t had access to my PC to try it yet but at least there’s a real person behind the web site. I’ll update my review after trying this key. UPDATE #2: I installed the MS Publisher 2019 on my computer and the provided key was accepted by my Microsoft account. It activated fine and the package works great. So it appears that while Dotnet Keys is not managed the best and isn’t the “instant download” source they claim, it is legit.
ks
GBvery happy I would buy from this vendor again
Kaki Graham
GBI downloaded Office 2016 from Dotnet… I downloaded Office 2016 from Dotnet and the process was easy and went very smoothly. However, I ran into some trouble having Microsoft activate the account. I tried several ideas and went online to look for a solution but nothing seemed to work. So I decided to use the live chat Dotnet Keys offers, not really expecting much. However, within a few seconds, I had someone on the other end and he was extremely helpful and patient with me. Within a few minutes we had the problem resolved and I was very impressed! If the opportunity arises, I would use Dotnet Keys again and highly recommend this company.
Jim Fisher
GBAfter downloadind an "unidentified… After downloading an "unidentified developer" copy of the app I didn't receive any requested help. An "identified developer" copy of the app would have solved the issue. Fortunately after numerous emails and calls (unanswered) I was refunded for my purchase amount. A real pain-in-ass experience!