Chadley B
GBGreat service! I had to contact service a couple times. One to cancel an order. The other because one of the bottles had leaked and was empty when it came in. Both times service was quick and painless. Highly recommend!
Shelly
GBWhen I received my second order from… When I received my second order from scent decant one of my vials was broken through no neglect on their part obviously but these things happen. I contacted the company and they were quick to make it right. I am a postal employee and I see this kind of thing often but not companies that are willing to do the right thing for their customers. Very satisfied with scent decant and will continue to purchase from them.
God's Child
GBEasy ordering and A++ customer service! I have ordered a few times already and will order again. Based on other reviews I was prepared to wait awhile to get my first shipment but it wasn't slow at all! My second order arrived smelling amazing which I quickly realized was because one of my samples had leaked out completely. I sent a short email noting the issue and they immediately sent out a replacement. First class customer service is very important to me. I highly recommended Scent Decant!
Cheyenne
GBI found Scent Decant while looking for… I found Scent Decant while looking for a way to test new scents for my wife and I. After ordering the package processed quickly and arrived two days early. Upon arrival we noticed a few bottles had leaked and removed the labels. I contacted the company and they very quickly resolved the issue! I would absolutely recommend anyone to use Scent Decant!
JudySalem,MA
GBGreat concept Great concept, great company! They have all the high end, expensive fragrances and instead of buying a whole bottle and then deciding you don’t like it, at Scent Decant you can buy a small amount for a small amount of money and try it; buy and try several! I received my order the other day and one fragrance sample had been damaged. My email received an almost immediate response and a replacement is on its way at no cost to me. I intend to return to Scent Decant to try lots more fragrances!