Newly Addicted to Trying New Colognes Apparently my package was delivered to my porch, and was proven with a picture.... but unfortunately, wasn't there upon my arrival ☹️ I reached out to scentdecant, and they were very understanding of the situation... so much so, they re-sent the exact same order to me. I hardly ever leave reviews for company's, but this really meant a lot to me. I've been trying to figure out which scents I like, and this site has been a big help with that. Their customer service has basically guaranteed them my business, very pleased.

Price and customer service I love the price point and being able to try different brands. Ordering is easy and when I received the wrong order they sent me a replacement at no extra cost. Customer service was fast an easy through email.

When I received my second order from… When I received my second order from scent decant one of my vials was broken through no neglect on their part obviously but these things happen. I contacted the company and they were quick to make it right. I am a postal employee and I see this kind of thing often but not companies that are willing to do the right thing for their customers. Very satisfied with scent decant and will continue to purchase from them.

Quality and Service Was excited that even the smallest sample come in an atomizer (it’s hard to use edps without it) and the whole ordering process was smooth and quick but that’s not why I’m really writing the review. Several of the samples came spilled (not their fault it happens) and they sent me a replacement so easily. Very happy with the customer service experience!

Very fast support, and alot of options. i ordered 2 samples, and one of them came broken, however, i emailed support, and in the same day they were able to fix the issue they also have alot of options to pick from, which is very nice (i recommend the new york fifth avenue fragrance by fragrance du bois)