MattWebb
GBThis skeptic is now a life long customer! After realizing how high end stores basically refuse to provide samples unless you buy a bottle, I decided to give Scent Decant a try and I am glad I did. Not only is customer service prompt, their prices are also unmatched. This is now my go-to when I want to try a new fragrance to prevent me from wasting money on a full bottle in case I do not like it. I highly recommend you give them a try!
God's Child
GBEasy ordering and A++ customer service! I have ordered a few times already and will order again. Based on other reviews I was prepared to wait awhile to get my first shipment but it wasn't slow at all! My second order arrived smelling amazing which I quickly realized was because one of my samples had leaked out completely. I sent a short email noting the issue and they immediately sent out a replacement. First class customer service is very important to me. I highly recommended Scent Decant!
Germany
GBVery fast support, and alot of options. i ordered 2 samples, and one of them came broken, however, i emailed support, and in the same day they were able to fix the issue they also have alot of options to pick from, which is very nice (i recommend the new york fifth avenue fragrance by fragrance du bois)
Consumer
GBGreat! I love being able to try a variety of scents from day to day to get a better feel of which scents I prefer. It’s shocking how much perfumes change from a paper sampler to skin. Also, their customer service is great. I did not have any issues with my first shipment but there was a minor error with my second order that was corrected quickly and without hassle.
Scott Lachman
GBGreat service and products. This company offers a great service, giving buyers the ability to purchase affordable samples of higher priced products. Great customer service as well. I recommend giving them a look before buying your next cologne or perfume.