God's Child
GBEasy ordering and A++ customer service! I have ordered a few times already and will order again. Based on other reviews I was prepared to wait awhile to get my first shipment but it wasn't slow at all! My second order arrived smelling amazing which I quickly realized was because one of my samples had leaked out completely. I sent a short email noting the issue and they immediately sent out a replacement. First class customer service is very important to me. I highly recommended Scent Decant!
Bethany Lutz
GBQuality and Service Was excited that even the smallest sample come in an atomizer (it’s hard to use edps without it) and the whole ordering process was smooth and quick but that’s not why I’m really writing the review. Several of the samples came spilled (not their fault it happens) and they sent me a replacement so easily. Very happy with the customer service experience!
Joe R.
GBOUT OF THIS WORLD CUSTOMER SERVICE! I placed an order for 4 1ml samples and 1 5ml size. I received my order which shipped next day and arrived on time through the USPS. I opened it and looked and had to check to make sure I didn't make a mistake, but the one that should have been a 5ml was a 1 ml. It was now about 10pm my time I sent an email to their customer service, and to my surprise within an hour that night I had a reply with next day shipping to send the correct size. Customer service is out of this world!!! For that they get all the stars. Very professional and apologetic for the mistake, which was not that big of a deal. The idea of buying rebottled scents is genius, especially if you're like me and want to try different scents out. Will definitely order again, and again, and again!
Nico Pacino
GBNewly Addicted to Trying New Colognes Apparently my package was delivered to my porch, and was proven with a picture.... but unfortunately, wasn't there upon my arrival ☹️ I reached out to scentdecant, and they were very understanding of the situation... so much so, they re-sent the exact same order to me. I hardly ever leave reviews for company's, but this really meant a lot to me. I've been trying to figure out which scents I like, and this site has been a big help with that. Their customer service has basically guaranteed them my business, very pleased.
Scott Lachman
GBGreat service and products. This company offers a great service, giving buyers the ability to purchase affordable samples of higher priced products. Great customer service as well. I recommend giving them a look before buying your next cologne or perfume.