When I received my second order from… When I received my second order from scent decant one of my vials was broken through no neglect on their part obviously but these things happen. I contacted the company and they were quick to make it right. I am a postal employee and I see this kind of thing often but not companies that are willing to do the right thing for their customers. Very satisfied with scent decant and will continue to purchase from them.

Awesome fragrance selection and great… Awesome fragrance selection and great customer service. One of the scents I received was the wrong one. I reached out by email and within minutes it was all taken care of and replacement shipped.

Very fast support, and alot of options. i ordered 2 samples, and one of them came broken, however, i emailed support, and in the same day they were able to fix the issue they also have alot of options to pick from, which is very nice (i recommend the new york fifth avenue fragrance by fragrance du bois)

Price and customer service I love the price point and being able to try different brands. Ordering is easy and when I received the wrong order they sent me a replacement at no extra cost. Customer service was fast an easy through email.

Great service! I had to contact service a couple times. One to cancel an order. The other because one of the bottles had leaked and was empty when it came in. Both times service was quick and painless. Highly recommend!