Authentic I’ve ordered about 16 different samples from here, all authentic. This was such a great business idea. I don’t live close to Neiman Marcus or Nordstrom, so it’s hard for me to know how these different colognes smell. I’d much rather pay a few dollars for a bottle that I get 15 sprays out of opposed to $400 on a 1 ounce bottle of something I may not like. I’ve had four samples come damaged or missing and I informed Customer Service and they send new samples without hesitation. My recommendations would be packaging up the samples better to avoid damage, keeping attention to detail when packing an order and doing a rush order on missing items to keep customers happy.

This skeptic is now a life long customer! After realizing how high end stores basically refuse to provide samples unless you buy a bottle, I decided to give Scent Decant a try and I am glad I did. Not only is customer service prompt, their prices are also unmatched. This is now my go-to when I want to try a new fragrance to prevent me from wasting money on a full bottle in case I do not like it. I highly recommend you give them a try!

Great service and products. This company offers a great service, giving buyers the ability to purchase affordable samples of higher priced products. Great customer service as well. I recommend giving them a look before buying your next cologne or perfume.

Awesome fragrance selection and great… Awesome fragrance selection and great customer service. One of the scents I received was the wrong one. I reached out by email and within minutes it was all taken care of and replacement shipped.

OUT OF THIS WORLD CUSTOMER SERVICE! I placed an order for 4 1ml samples and 1 5ml size. I received my order which shipped next day and arrived on time through the USPS. I opened it and looked and had to check to make sure I didn't make a mistake, but the one that should have been a 5ml was a 1 ml. It was now about 10pm my time I sent an email to their customer service, and to my surprise within an hour that night I had a reply with next day shipping to send the correct size. Customer service is out of this world!!! For that they get all the stars. Very professional and apologetic for the mistake, which was not that big of a deal. The idea of buying rebottled scents is genius, especially if you're like me and want to try different scents out. Will definitely order again, and again, and again!