Jessica Irwin
GBPrice and customer service I love the price point and being able to try different brands. Ordering is easy and when I received the wrong order they sent me a replacement at no extra cost. Customer service was fast an easy through email.
Chadley B
GBGreat service! I had to contact service a couple times. One to cancel an order. The other because one of the bottles had leaked and was empty when it came in. Both times service was quick and painless. Highly recommend!
JudySalem,MA
GBGreat concept Great concept, great company! They have all the high end, expensive fragrances and instead of buying a whole bottle and then deciding you don’t like it, at Scent Decant you can buy a small amount for a small amount of money and try it; buy and try several! I received my order the other day and one fragrance sample had been damaged. My email received an almost immediate response and a replacement is on its way at no cost to me. I intend to return to Scent Decant to try lots more fragrances!
Consumer
GBGreat! I love being able to try a variety of scents from day to day to get a better feel of which scents I prefer. It’s shocking how much perfumes change from a paper sampler to skin. Also, their customer service is great. I did not have any issues with my first shipment but there was a minor error with my second order that was corrected quickly and without hassle.
Alex Wiese
GB10/10 The fragrances all arrived in perfect condition and on time. I accidentally got a fragrance in a 1ml bottle that I ordered a 5ml of so I reached out and they responded within a couple of hours. They resent the one that I was missing free of charge 10/10 customer service!