Awesome fragrance selection and great… Awesome fragrance selection and great customer service. One of the scents I received was the wrong one. I reached out by email and within minutes it was all taken care of and replacement shipped.

Newly Addicted to Trying New Colognes Apparently my package was delivered to my porch, and was proven with a picture.... but unfortunately, wasn't there upon my arrival ☹️ I reached out to scentdecant, and they were very understanding of the situation... so much so, they re-sent the exact same order to me. I hardly ever leave reviews for company's, but this really meant a lot to me. I've been trying to figure out which scents I like, and this site has been a big help with that. Their customer service has basically guaranteed them my business, very pleased.

Great service and products. This company offers a great service, giving buyers the ability to purchase affordable samples of higher priced products. Great customer service as well. I recommend giving them a look before buying your next cologne or perfume.

OUT OF THIS WORLD CUSTOMER SERVICE! I placed an order for 4 1ml samples and 1 5ml size. I received my order which shipped next day and arrived on time through the USPS. I opened it and looked and had to check to make sure I didn't make a mistake, but the one that should have been a 5ml was a 1 ml. It was now about 10pm my time I sent an email to their customer service, and to my surprise within an hour that night I had a reply with next day shipping to send the correct size. Customer service is out of this world!!! For that they get all the stars. Very professional and apologetic for the mistake, which was not that big of a deal. The idea of buying rebottled scents is genius, especially if you're like me and want to try different scents out. Will definitely order again, and again, and again!

Very fast support, and alot of options. i ordered 2 samples, and one of them came broken, however, i emailed support, and in the same day they were able to fix the issue they also have alot of options to pick from, which is very nice (i recommend the new york fifth avenue fragrance by fragrance du bois)