C Cronkright
GBI made my order 7 days ago I made my order 7 days ago. I emailed to ask what was taking so long and they replied with the same order tracking link that hasn't changed since I placed my order and told me to wait another 48 hours (2 business days). This is for 2 samples. I need to wait 7 business days before they process my order? I ordered these a week and a half before vacation hoping they would arrive before I left and they won't have even packaged them for shipping yet.
Big Ball
GBI think they pay people to write 5 star… I think they pay people to write 5 star reviews on here, i made my order 5 days ago and when i email them 2 days later they tell me to wait another 48hrs for movement, 3 days later still no movement, this gotta be a scam website.
Shelly
GBWhen I received my second order from… When I received my second order from scent decant one of my vials was broken through no neglect on their part obviously but these things happen. I contacted the company and they were quick to make it right. I am a postal employee and I see this kind of thing often but not companies that are willing to do the right thing for their customers. Very satisfied with scent decant and will continue to purchase from them.
Scott Lachman
GBGreat service and products. This company offers a great service, giving buyers the ability to purchase affordable samples of higher priced products. Great customer service as well. I recommend giving them a look before buying your next cologne or perfume.
Nico Pacino
GBNewly Addicted to Trying New Colognes Apparently my package was delivered to my porch, and was proven with a picture.... but unfortunately, wasn't there upon my arrival ☹️ I reached out to scentdecant, and they were very understanding of the situation... so much so, they re-sent the exact same order to me. I hardly ever leave reviews for company's, but this really meant a lot to me. I've been trying to figure out which scents I like, and this site has been a big help with that. Their customer service has basically guaranteed them my business, very pleased.