Bethany Lutz
GBQuality and Service Was excited that even the smallest sample come in an atomizer (it’s hard to use edps without it) and the whole ordering process was smooth and quick but that’s not why I’m really writing the review. Several of the samples came spilled (not their fault it happens) and they sent me a replacement so easily. Very happy with the customer service experience!
Jessica Irwin
GBPrice and customer service I love the price point and being able to try different brands. Ordering is easy and when I received the wrong order they sent me a replacement at no extra cost. Customer service was fast an easy through email.
Germany
GBVery fast support, and alot of options. i ordered 2 samples, and one of them came broken, however, i emailed support, and in the same day they were able to fix the issue they also have alot of options to pick from, which is very nice (i recommend the new york fifth avenue fragrance by fragrance du bois)
Jon Cox
GBCheck them out!… I really like being able to check out these high end scents for a fraction of the cost. Customer service has been great as well. They're always quick to respond, and I had one issue so far that they fixed without hesitation. I highly recommend checking them out.
Shelly
GBWhen I received my second order from… When I received my second order from scent decant one of my vials was broken through no neglect on their part obviously but these things happen. I contacted the company and they were quick to make it right. I am a postal employee and I see this kind of thing often but not companies that are willing to do the right thing for their customers. Very satisfied with scent decant and will continue to purchase from them.