Steve Trevino
GBAuthentic I’ve ordered about 16 different samples from here, all authentic. This was such a great business idea. I don’t live close to Neiman Marcus or Nordstrom, so it’s hard for me to know how these different colognes smell. I’d much rather pay a few dollars for a bottle that I get 15 sprays out of opposed to $400 on a 1 ounce bottle of something I may not like. I’ve had four samples come damaged or missing and I informed Customer Service and they send new samples without hesitation. My recommendations would be packaging up the samples better to avoid damage, keeping attention to detail when packing an order and doing a rush order on missing items to keep customers happy.
Germany
GBVery fast support, and alot of options. i ordered 2 samples, and one of them came broken, however, i emailed support, and in the same day they were able to fix the issue they also have alot of options to pick from, which is very nice (i recommend the new york fifth avenue fragrance by fragrance du bois)
Nico Pacino
GBNewly Addicted to Trying New Colognes Apparently my package was delivered to my porch, and was proven with a picture.... but unfortunately, wasn't there upon my arrival ☹️ I reached out to scentdecant, and they were very understanding of the situation... so much so, they re-sent the exact same order to me. I hardly ever leave reviews for company's, but this really meant a lot to me. I've been trying to figure out which scents I like, and this site has been a big help with that. Their customer service has basically guaranteed them my business, very pleased.
Scott Lachman
GBGreat service and products. This company offers a great service, giving buyers the ability to purchase affordable samples of higher priced products. Great customer service as well. I recommend giving them a look before buying your next cologne or perfume.
Jessica Irwin
GBPrice and customer service I love the price point and being able to try different brands. Ordering is easy and when I received the wrong order they sent me a replacement at no extra cost. Customer service was fast an easy through email.