OUT OF THIS WORLD CUSTOMER SERVICE! I placed an order for 4 1ml samples and 1 5ml size. I received my order which shipped next day and arrived on time through the USPS. I opened it and looked and had to check to make sure I didn't make a mistake, but the one that should have been a 5ml was a 1 ml. It was now about 10pm my time I sent an email to their customer service, and to my surprise within an hour that night I had a reply with next day shipping to send the correct size. Customer service is out of this world!!! For that they get all the stars. Very professional and apologetic for the mistake, which was not that big of a deal. The idea of buying rebottled scents is genius, especially if you're like me and want to try different scents out. Will definitely order again, and again, and again!

Great concept Great concept, great company! They have all the high end, expensive fragrances and instead of buying a whole bottle and then deciding you don’t like it, at Scent Decant you can buy a small amount for a small amount of money and try it; buy and try several! I received my order the other day and one fragrance sample had been damaged. My email received an almost immediate response and a replacement is on its way at no cost to me. I intend to return to Scent Decant to try lots more fragrances!

I think they pay people to write 5 star… I think they pay people to write 5 star reviews on here, i made my order 5 days ago and when i email them 2 days later they tell me to wait another 48hrs for movement, 3 days later still no movement, this gotta be a scam website.

I made my order 7 days ago I made my order 7 days ago. I emailed to ask what was taking so long and they replied with the same order tracking link that hasn't changed since I placed my order and told me to wait another 48 hours (2 business days). This is for 2 samples. I need to wait 7 business days before they process my order? I ordered these a week and a half before vacation hoping they would arrive before I left and they won't have even packaged them for shipping yet.

Check them out!… I really like being able to check out these high end scents for a fraction of the cost. Customer service has been great as well. They're always quick to respond, and I had one issue so far that they fixed without hesitation. I highly recommend checking them out.