Consumer
GBGreat! I love being able to try a variety of scents from day to day to get a better feel of which scents I prefer. It’s shocking how much perfumes change from a paper sampler to skin. Also, their customer service is great. I did not have any issues with my first shipment but there was a minor error with my second order that was corrected quickly and without hassle.
Cheyenne
GBI found Scent Decant while looking for… I found Scent Decant while looking for a way to test new scents for my wife and I. After ordering the package processed quickly and arrived two days early. Upon arrival we noticed a few bottles had leaked and removed the labels. I contacted the company and they very quickly resolved the issue! I would absolutely recommend anyone to use Scent Decant!
Joe R.
GBOUT OF THIS WORLD CUSTOMER SERVICE! I placed an order for 4 1ml samples and 1 5ml size. I received my order which shipped next day and arrived on time through the USPS. I opened it and looked and had to check to make sure I didn't make a mistake, but the one that should have been a 5ml was a 1 ml. It was now about 10pm my time I sent an email to their customer service, and to my surprise within an hour that night I had a reply with next day shipping to send the correct size. Customer service is out of this world!!! For that they get all the stars. Very professional and apologetic for the mistake, which was not that big of a deal. The idea of buying rebottled scents is genius, especially if you're like me and want to try different scents out. Will definitely order again, and again, and again!
Mandi Cochran
GBAwesome fragrance selection and great… Awesome fragrance selection and great customer service. One of the scents I received was the wrong one. I reached out by email and within minutes it was all taken care of and replacement shipped.
Bethany Lutz
GBQuality and Service Was excited that even the smallest sample come in an atomizer (it’s hard to use edps without it) and the whole ordering process was smooth and quick but that’s not why I’m really writing the review. Several of the samples came spilled (not their fault it happens) and they sent me a replacement so easily. Very happy with the customer service experience!