Lu_ Cagpo
GBThe BEST customer service, response time and shipping!! So I discovered this company through a friend also in the esthetic field, I looked it up and read nothing but stellar reviews. I ordered my first products and I made an error. I realized the next day of the error and contacted customer service through email. GUYS!!! THIS IS THE BEST CUSTOMER SERVICE EXPERIENCE I HAVE EVER RECEIVED!!! PHENOMENAL TIMING, EXECUTION TO FIX AN ERROR THAT WAS MY FAULT, CORRECT ITEMS SWAPED AND A REFUND OF THE DIFFERENCE WITHIN THE SAME DAY. KATIE FLEMING YOU ROCK AND YOUR PROFESSIONALISM HAS EARNED A LONG TERM CUSTOMER. Thank you for this type of service. I received my package today (super fast) and I can not say enough what a delight it was to see a hand written thank you with the effort in color and creativity. The sample packets were also a cherry on top. Seriously you guys are amazing!!!!
Natasha W.
GBBest of the best! This is my first review in over a year. But when the site and the owner are the best they deserve the recognition. Costumer service is top notch. Great selection and prices. Such a personal approach to every costumer. Katie took care of me right away. This is how the running of the business supposed to be like. I am a small business owner myself and firmly believe in old school personal approach. Katie went several extra miles for me. You have a costumer for life! Five stars!!!
Holly Milsap
GBHidden Gem EXTREMELY satisfied Great customer service !! Extremely quick shipping, everything was safely packed and beautiful packaged. This is my 5th order now and I can't say how happy I am with everything I purchased ☺️ ❤️
Carey Gaynes
GBLovely shopping experience… Thank you for a lovely shopping experience! Reasonable pricing, excellent communication in keeping me posted on how quickly my order was arriving, and great packaging. The hand written thank you note was the topper that sent me looking for a place to live an A+ review. ~Carey
STACY
GBA handwritten thank you card ♦️ When the owner personally packs and ships your order and it comes with samples and a handwritten thank you card....then you must do the right thing and give a positive review. In today's world nobody has time for anybody else and I thought it was amazing that this company took the time to pack my items very nicely give me free samples and once again a handwritten thank you card!!! That card is so totally my vibe!!! Swift shipping and notifications sent with each step in the process! Plus, the items that I ordered I saved about $10 from my current supplier! Thank you Katie!!!