The BEST customer service, response time and shipping!! So I discovered this company through a friend also in the esthetic field, I looked it up and read nothing but stellar reviews. I ordered my first products and I made an error. I realized the next day of the error and contacted customer service through email. GUYS!!! THIS IS THE BEST CUSTOMER SERVICE EXPERIENCE I HAVE EVER RECEIVED!!! PHENOMENAL TIMING, EXECUTION TO FIX AN ERROR THAT WAS MY FAULT, CORRECT ITEMS SWAPED AND A REFUND OF THE DIFFERENCE WITHIN THE SAME DAY. KATIE FLEMING YOU ROCK AND YOUR PROFESSIONALISM HAS EARNED A LONG TERM CUSTOMER. Thank you for this type of service. I received my package today (super fast) and I can not say enough what a delight it was to see a hand written thank you with the effort in color and creativity. The sample packets were also a cherry on top. Seriously you guys are amazing!!!!

Amazing and Quick I ordered on a Friday and got it on a Monday! Service is great and I could not be happier with my purchase!

Best company I've ever purchased… Best company I've ever purchased anything from. The owner is personable and truly amazing. You can tell she puts a lot into her customers and her business and as long as I'm buying skin care products I will not ever purchase from another place again. Thank you guys

Best of the best! This is my first review in over a year. But when the site and the owner are the best they deserve the recognition. Costumer service is top notch. Great selection and prices. Such a personal approach to every costumer. Katie took care of me right away. This is how the running of the business supposed to be like. I am a small business owner myself and firmly believe in old school personal approach. Katie went several extra miles for me. You have a costumer for life! Five stars!!!

Wonderful Customer Service & Skincare Affordability I have purchased several skincare products from Katie over these two years and not only are her products affordable, reputable, and one of the quickest shipped out of the skincare/aesthetics vendors in the US. She’s also very knowledgeable in her field and works with customers in regards to their skincare needs.. A few products I hadn’t known about she recommended and my skin loves them- like the rona stem cell, salmon dna, and selatox which I all use for microneedling. I like that I can order products I need from her with free shipping in the US. She also has few sales throughout the year. Very happy with her service.