Hidden Gem EXTREMELY satisfied Great customer service !! Extremely quick shipping, everything was safely packed and beautiful packaged. This is my 5th order now and I can't say how happy I am with everything I purchased ☺️ ❤️

Dr Pen Katie is great with customer service. If you have issues/concerns scroll all the way down on their website to Contact Us. She gets back to you quickly and she is right on the money with helping resolve issues. She’s a great asset to the company. Always so fast to write back! It’s great.

Amazing and Quick I ordered on a Friday and got it on a Monday! Service is great and I could not be happier with my purchase!

SCROLL STOPPER! Hi, STOP SCROLLING You have found your place for KBeauty and DIY. You are probably trying to find that one thing to help you make a decision and go ahead make an order. It is very hard to trust product vendors especially in this niche of KBeauty, Its not only a niche but our tools we rely on when going face first online, at work, and in person. I have purchased from Katie 3 times and each time she has been very accessible, responding promptly, and very generous. She packs the product in a very secure way along with a sample. I wont tell you the other thing she adds to make this shipment personalized to you. Order at least once to find out and I promise you will continue to order, Katie has authentic product with lot numbers, made on dates and expiration dates and if the manufacturer has a specific seal it is on there according to standard. So go ahead stop scrolling and get your cart going. Katie always participates in the sales according to the seasons and holidays. An overall win. The shipping is extremely fast!!!!! The rewards program doesnt take long to earn because the points are set at achievable thresholds to trade for product.

Katie has the best customer service Katie has the best customer service. She is very prompt to answer any questions about products. She ships products out quickly and she covers the cost of shipping! Highly recommend.