Matt W
CAAbsolutely horrid experience with… Absolutely horrid experience with Afternic. Sold my domain, and they said the payment refused to go through and I triple checked all the information. Now they are refusing to send the full amount owed. Do not do business with them, they stole the proceeds of my sale, stating “transaction fees by their system”. In what world do you take over a month to send a simple ach payment and then charge $60 in fees????
Unhappy Customer
GLIncredibly shady, beware at all costs Another shady company owned by GoDaddy. They scoop up domains that you either forget to renew or simply SEARCH FOR ON GODADDY! Then they charge you thousands of dollars to buy it back.
Resolute Domains
GBHad an issue with domains listed for sale Had an issue with domains listed for sale getting stuck in review status and so I emailed them and received a reply and satisfactory resolution in less than one hour.
Cathal
IEHighly Efficient Customer Service Highly Efficient Customer Service I dealt with four members of their team- they all went above and beyond with their customer service; something which is rare these days. Thanks so much to Ken, John, Rebecca, and Elvisa
hansi
ATwarning: stay away Afternic listed one of my domains as "for sale", even though I never offered my domain for sale, and even though I was never a godaddy or afternic customer. I had to make multiple phone calls. Their staff is friendly, but for the most part couldn't help me. They also refused to see the point that offering other peoples property for sale without asking first is not right. One of their agents pointed out to me that I better comply with their way of working, because godaddy is a large company. He suggest I should not "take them up". Ultimately I let them pressure me to register an account myself, verify ownership of my domain, and then unlist the domain. The process did not actually work, and I had to make many more calls. Now i'm stuck with an Afternic account that I never wanted, because their "delete account" functionality, on top of all the other headaches, is broken. Definitely a company i will not be dealing with ever again if I can avoid it.