The paid version of their download… The paid version of their download manager is missing many features which you would take for granted in a modern application. Company refuses to process refund even though I have illustrated shortcomings.

Money Back Guarantee Worthless As a first-time Customer of Eltima, we wered inspired to purchase their 'Eltima Player' Software due to their impressive 14-Day Honor-Based Money-Back Guarantee. Quoting from their Website: "Honor-based means we will be glad to return your investment providing that: we are sure the product is malfunctioning (i.e. doesn’t function according to the features declared at the product’s homepage or other official product documents) on the client’s computer/mobile device; we receive assistance in finding out the details of the problem on the side of the customer; we fail to address the deficiency within a reasonable amount of time. The same day of purchase we notified their Support team that the software was not functioning as represented. They requested a number of items (e.g. screenshots, etc.) which we promptly provided. They responded the next day with more things for us to do on our end to potentially fix the issue, which did not work – suggesting that this issue would be fixed in their next Release. We advised them that since their softward was malfunctioning, we wished to proceed with a full refund under their Honor Based Refund Policy. They refused suggesting that their software was fine, but that "The downloading function does not work because of the problem, on the YouTube side." completely casting aside the fact that is their job to update their software to resolve YouTube download issues". Bottom line: Don't be swayed by their Guarantee, as it is simply worthless.

These reviews are for the wrong company There's a problem with this review page. A lot of the negative reviews are for the wrong company! The logo on this page is for Sync.com Inc. 105-155 Gordon Baker Road Toronto, ON M2H 3N5 But most of the negative reviews are for Elitma ; Electronic Team, Inc. 1800 Diagonal Road, Ste 600, Alexandria, VA 22314 USA

Virtual Serial Port Driver Clear recommendation. The software is easy to install and does exactly what it is supposed to: provide COM ports. No compatibility problems whatsover under Win 7 or Win 10 or in various application programs (SDR radio etc.)

Eltima's Serial Port Monitor software is excellent. I wanted to connect a Digital Multi-meter fitted with an RS232C socket to a Raspberry Pi computer via a USB to Serial adapter (Prolific chip set) as part of a project to test the capacity of the batteries I use in my glider. This testing is an annual requirement. My problem was that I did not have documentation on the characteristics of the serial port on the multi-meter either in terms of the serial port setup or the protocol. I do have an old PC application ‘Dmmview’ that can read from the meter. I installed the evaluation copy of Eltima’s Serial Port Monitor on Windows 10 very easily and was able to trace the activity on the serial port the first time I attempted to do so. The trace gave me the basic information I needed to start to write the Raspberry Pi application in Python using the Python Serial module ‘pyserial’ 3.4. I now knew the port’s baudrate, parity, stopbits and bytesize (all non-standard). I also knew the data I had to send to elicit a response and the data that is returned by the meter. However, it did not work! I went back to the trace and found that the protocol also set DTR and disabled RTS. I added these calls to the program and lo and behold – I was able to read the required values from the meter. The Raspberry Pi application (that also involved interfacing to some relays) is now up and running I could not have achieved this without using Eltima’s Serial Port Monitor. George K.