Solid support and marketing tool for SaaS After trying around 20 platforms, HelpCrunch stands out for its functionality at a good price point. The support has been reliable. Features like FAQ browsing in chat and a unified inbox for messages are useful. The AI editor is a recent addition that helps speed up customer service.

5 out of 5 for HelpCrunch So where do I start? I have been looking for a live chat solution that had a modern interface, with targetted chat and would allow me to put on multiple websites without getting charged a small fortune. I chose HelpCrunch specifically for reasons. I would certainly recommend. Plus the team offered really good responsive answers to any questions that I had.

I do not recommend Constant bugs with integrations. Nothing is working properly. Support responds in 2 days. I do not recommend

The best live chat software I have ever used Helpcrunch is a full-featured application. Despite having so many features it is easy to set up and even easier to use. it motivates the user to do more and provide the best customer experience. it has given us the best return on investment. I particularly like auto messages, the option to send emails and the upcoming knowledge base feature.

Easy-to-use software that boosts customer engagement I’d start by saying that it’s the best tool in the niche for its price. Furthermore, I love their customer support, the team is always friendly and open to answering any questions. It seems like I’ve already tried each customer communication software out there, so you can trust my opinion! :)) Eventually, I chose HelpCrunch and I am so glad I did it. It’s so easy to set up and use. You should know that I am not a techie at all! I work as a chief editor at the news agency, and it took me just two hours to install and set up HelpCrunch. So if you ask me, I would suggest HelpCrunch to anyone who wants to improve communication with customers.