Natalia Zakutynska
UASolid support and marketing tool for SaaS After trying around 20 platforms, HelpCrunch stands out for its functionality at a good price point. The support has been reliable. Features like FAQ browsing in chat and a unified inbox for messages are useful. The AI editor is a recent addition that helps speed up customer service.
Ilya Azovtsev
UAOur customer support and sales guys use… Our customer support and sales guys use HelpCrunch to communicate with our customers. Much cheaper than other alternatives on the market, pretty easy to use and their customer support guys rock! Highly recommend
Aleksandr Beryozin
PLI do not recommend Constant bugs with integrations. Nothing is working properly. Support responds in 2 days. I do not recommend
Lewis
GBGreat Alternative to Intercom HelpCrunch is a completely transparent company that has a great support team and well-built products (live chat, knowledge base, automated messages). They have set pricing which isn't based on your active user count so you're going to save a lot of money per month in comparison to Intercom.
Joe Garza
GBEndless spamming After signing up for a demo account, they constantly continue to spam you endless regardless. If this is how they operate, concerned how they handle support.