Natalia Zakutynska
UASolid support and marketing tool for SaaS After trying around 20 platforms, HelpCrunch stands out for its functionality at a good price point. The support has been reliable. Features like FAQ browsing in chat and a unified inbox for messages are useful. The AI editor is a recent addition that helps speed up customer service.
Finbar
ROthey don't care about core features more problems with this service - they just won't focus on making the basic features work properly
Rami
GBExactly what a startup needs Great small business, personable and attentive service. And a great alternative to the eye-watering expensive Intercom!
Mostyn
ROKeeps breaking Keeps breaking. Would be amazing but again and again simple features don't work.
Lewis
GBGreat Alternative to Intercom HelpCrunch is a completely transparent company that has a great support team and well-built products (live chat, knowledge base, automated messages). They have set pricing which isn't based on your active user count so you're going to save a lot of money per month in comparison to Intercom.