they don't care about core features more problems with this service - they just won't focus on making the basic features work properly

The best live chat software I have ever used Helpcrunch is a full-featured application. Despite having so many features it is easy to set up and even easier to use. it motivates the user to do more and provide the best customer experience. it has given us the best return on investment. I particularly like auto messages, the option to send emails and the upcoming knowledge base feature.

Easy-to-use software that boosts customer engagement I’d start by saying that it’s the best tool in the niche for its price. Furthermore, I love their customer support, the team is always friendly and open to answering any questions. It seems like I’ve already tried each customer communication software out there, so you can trust my opinion! :)) Eventually, I chose HelpCrunch and I am so glad I did it. It’s so easy to set up and use. You should know that I am not a techie at all! I work as a chief editor at the news agency, and it took me just two hours to install and set up HelpCrunch. So if you ask me, I would suggest HelpCrunch to anyone who wants to improve communication with customers.

Great Alternative to Intercom HelpCrunch is a completely transparent company that has a great support team and well-built products (live chat, knowledge base, automated messages). They have set pricing which isn't based on your active user count so you're going to save a lot of money per month in comparison to Intercom.

Endless spamming After signing up for a demo account, they constantly continue to spam you endless regardless. If this is how they operate, concerned how they handle support.