HelpCrunch

721 Colorado Avenue, Suite 101, 94303, Palo Alto, United States
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3.76
Based on 17 Reviews

5

64.71%

4

0.00%

3

5.88%

2

5.88%

1

23.53%
About HelpCrunch

HelpCrunch is a top-rated customer communication platform for your support, marketing & sales. Increase conversions and sales, improve support, and grow faster with our live chat, chatbot, knowledge base, shared inbox, email marketing, and popup tools.

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Joe Garza
GB

Endless spamming After signing up for a demo account, they constantly continue to spam you endless regardless. If this is how they operate, concerned how they handle support.

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Mostyn
RO

Keeps breaking Keeps breaking. Would be amazing but again and again simple features don't work.

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Rami
GB

Exactly what a startup needs Great small business, personable and attentive service. And a great alternative to the eye-watering expensive Intercom!

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Natalia Zakutynska
UA

Solid support and marketing tool for SaaS After trying around 20 platforms, HelpCrunch stands out for its functionality at a good price point. The support has been reliable. Features like FAQ browsing in chat and a unified inbox for messages are useful. The AI editor is a recent addition that helps speed up customer service.

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Finbar
RO

they don't care about core features more problems with this service - they just won't focus on making the basic features work properly

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