they don't care about core features more problems with this service - they just won't focus on making the basic features work properly

a superb tool for customer communication HelpCruch has absolutely everything our team needs to automate communication with customers, catch leads and provide valuable information to users in the knowledge base. All the features are really easy to understand and use, with no problems at all. One of the features that we use a lot is a pop-up builder. You can select different styles, colors, content, you can even add a video to your popup. That's basically the main reason why working with HelpCrunch is a true pleasure. Last but not least reason that makes you fall in love with HelpCrunch is their online support. As a customer communication tool, they definitely know their thing and assist users as if you are their friend, not just a random person! We switched to HelpCrunch from HelpScout.

Our customer support and sales guys use… Our customer support and sales guys use HelpCrunch to communicate with our customers. Much cheaper than other alternatives on the market, pretty easy to use and their customer support guys rock! Highly recommend

The best of the best The best of the best. Thank you Helpcrunch!

Keeps breaking Keeps breaking. Would be amazing but again and again simple features don't work.