HelpCrunch

721 Colorado Avenue, Suite 101, 94303, Palo Alto, United States
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3.76
Based on 17 Reviews

5

64.71%

4

0.00%

3

5.88%

2

5.88%

1

23.53%
About HelpCrunch

HelpCrunch is a top-rated customer communication platform for your support, marketing & sales. Increase conversions and sales, improve support, and grow faster with our live chat, chatbot, knowledge base, shared inbox, email marketing, and popup tools.

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Joe Garza
GB

Endless spamming After signing up for a demo account, they constantly continue to spam you endless regardless. If this is how they operate, concerned how they handle support.

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Leticia Varella
BR

HelpCrunch is a best solution for our… HelpCrunch is a best solution for our customer support. We've looking from alternatives Intercom. We saw Helpscout and Crisp. HelpCrunch became a best solution for our customer support: Helpcrunch became a 7 x cheaper solution for our customer support compared to Intercom. They don't have a help desk yet. But I was told they will soon.

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Natalia Zakutynska
UA

Solid support and marketing tool for SaaS After trying around 20 platforms, HelpCrunch stands out for its functionality at a good price point. The support has been reliable. Features like FAQ browsing in chat and a unified inbox for messages are useful. The AI editor is a recent addition that helps speed up customer service.

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Aleksandr Beryozin
PL

I do not recommend Constant bugs with integrations. Nothing is working properly. Support responds in 2 days. I do not recommend

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Tuckerman
GB

terrible terrible - phone line rings out - no response

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