Aleksandr Beryozin
PLI do not recommend Constant bugs with integrations. Nothing is working properly. Support responds in 2 days. I do not recommend
Natalia Zakutynska
UASolid support and marketing tool for SaaS After trying around 20 platforms, HelpCrunch stands out for its functionality at a good price point. The support has been reliable. Features like FAQ browsing in chat and a unified inbox for messages are useful. The AI editor is a recent addition that helps speed up customer service.
Shahid Khan
INThe best live chat software I have ever used Helpcrunch is a full-featured application. Despite having so many features it is easy to set up and even easier to use. it motivates the user to do more and provide the best customer experience. it has given us the best return on investment. I particularly like auto messages, the option to send emails and the upcoming knowledge base feature.
Tuckerman
GBterrible terrible - phone line rings out - no response
Finbar
ROthey don't care about core features more problems with this service - they just won't focus on making the basic features work properly