I bought the software in an attempt to… I bought the software in an attempt to recover a Samsung phone that I did not have the Google account for. Initially the software failed but once I involved the support team then I received regular updates and attempted solutions . Sometimes I think the English might have caused a problem with some of the support team but mostly it was ok , after 6 weeks or more of emails back and forth they finally provided a solution that worked . Although this is a long time frame to resolution they did persevere and eventually resolve my issue

Must admit was a little skeptic… Must admit was a little skeptic regarding the purchase of the Windows Password refixer and even more after reading some of the reviews. Went ahead made the purchase to try and get access to my bosses laptop. It went so smooth, followed the steps and now he is back on his laptop. So thank you so much will for sure recommend your software to others

It doesn't work I purchased the software and it didn't work for Samsung Galaxy S21 after trying all the options mentioned. I requested a refund but no response yet.

Scammers I bought a service for my phone. But their application did not work. I asked refund but what I wrote or asked they offered me use the alternative way. I thought that they were scammers because their response time is like 24 hours. It means if you try something and send an email them, you will get the next response 24 hours later. Hopefully it worked after many reset and try.

Easy to use software with great customer support My application required that backups be saved to a USB flash drive. Unfortunately, the software generated an Error Code.each time a backup was attempted. When I contacted Customer Support they went to work and actually reprogrammed the software to address my request. Isumsoft is a great company with superb product support.