Great assistance of Jacky The item I bought could not be delivered. I wrote to customer assistance and Jacky S. helped me with the process. She was worried about the problem but she solved it very efficiently. She got in contact until the cream was delivered. Thank you for yor kindness.

It is now 42 days since you have… It is now 42 days since you have informed me that my order is int transit. I have asked for a full refund but I have not heard from Premier Dead Sea. This is outrageous!!!!!!

Sent the wrong item Sent the wrong item, and then I couldn't get hold of anyone to get the correct item shipped. I had to leave a message, and nobody called me back, just got an email sent to me saying the product had been shipped. Super poor communication, and for such high priced items, I would expect much better service!!!!

Scam Very disappointed in the product the service was very pushy I have tried to contact the company and the manager to get a refund after I saw articles stating how this was a scam and how many of the Israeli workers are here without proper documentation. The eye product cracks and becomes flaky after a few hours you're unable to wear makeup. The face mask does not really work. The products are overpriced it's cheaper online.This is a total scam I told the salesmen several times I did not want the products and he kept pushing.

Tops in Customer Service! On March 22, 2024, I contacted Premier Dead Sea USA in regards to an incorrect item I received in a prior order. I was assisted by Adar and she addressed my issue in an exemplary manner while being very courteous and professional throughout our conversation. Adar should be considered as a "valued employee" of Premier. It's employees like Adar that make Premier a "great company" that it is. Thank you Adar and Premier!