Gennady Garber
GBTerrible customer service I placed an order that came with hidden subscription. never intended to subscribe. I received the item , but it didn't work out for me - tagging and got dry very quick. 2 days ago I received an email saying my Remay order is on the way. I immediately cancel the subscription and touched base w customer service asking to cancel the order - it was not shipped yet. Here is the dialog: How do I cancel my order? Order # RMY3223SPFY 3:59 PM Thanks for messaging us, happy to help! Please hold as I lookup this order for you. 4:02 PM It looks like this is a renewal order. Unfortunately renewal orders can’t be cancelled, but you can skip or cancel future orders inside of your account using the link sent to during registration. 4:06 PM Can I return item of renewal order? 4:28 PM Unfortunately, similar to most subscription services, returns are only accepted on the first shipment but not on renewals. This is because the subscription option comes with a heavily discounted rate compared to the regular single time purchase option. We also need to set aside inventory for the renewing boxes, returns costs us in fees and due to hygienic reasons products returned often need to be destroyed. You can learn more about the subscription policy here: - link removed because of review policy Sorry about this. It looks like your subscription is cancelled, no further renewals will occurs.
John
CAEasy to use excellent product with great results Remay Shave Gel Bar is an excellent product - easy to use and great results. My 5 O'clock shadow doesn't appear until the next morning. I now only need to shave every 2 days instead of every day. I would highly recommend it!
Lauren Reade
CAThis shave gel bar is brilliant This shave gel bar is brilliant. It's not messy, it smells delicious and it leaves your legs super soft! This caters to my low maintenance approach in the shower. Definitely recommend.
Brittanie
GBCould not ask for a better product or company! This company went above and beyond my expectations! There was an issue on my end where I didn't get to use a promo code before payment was made in full:(. I quickly contacted Remay and their response was the quickest I've ever seen to get the issue resolved. Not only did they respond but it was an actual person not a computer generated response! Wonderful company, amazing product & so easy to work with to resolve any technical issue! 5 STARS HANDS DOWN!
Charles
GBNo more messy shave foam . I can’t remember where I first saw this product because I’ve been using it for years. I sport a muscle of deferent style depending on how I feel. With traditional shave cream it was tough to see my trim lines and it was messy . With the Remay shave gel bar I can clearly see my mustache/ beard lines allowing for a nice crisp no mess shave with no mistakes . The gel bar also allows my some times dull razor to glide smoothly over my face . It’s a great product and I highly recommend it .