Alex was really helpful and recommended… Alex was really helpful and recommended on the ULTROX mask. The mask did amazing job on my open pores. You can tell the difference after the first time of using

I had an amazing experience on my first buying! I had an amazing experience when I approached the store in Vivo City Mall in Singapore. I never heard about this brand before but honestly I was impressed. I both all the renewing set after having 10 minutes skin care demonstration. The service was incredible, the product quality you can see results immediately and the appearance its so luxury and gorgeous packing.

No customer service Purchased 3 jars of body butter. One was completely smashed with glass and cream everywhere. Packaging was terrible. Only some plastic was wrapped around them. I tried to contact customer service a couple of times. Even sent a photo. No response.

Gratiae I am so happy with all of the Gratiae products that I have purchased. Besides feeling very light on your face and body, your skin starts looking more radiant and young within a month. I especially love the Brightening Soin Blanc Target Spot Treatment. I have a skin condition called Melasma where I suffer from dark pigmentation. This product is amazing!! and organic. I can't forget to mention the customer service at Gratiae. It is excellent with products being shipped quickly and any questions being answered right away.

Gratiae Compassion and Ethics Gratiae states on its website accommodating refunds for items bought at a kiosk. We have a family member with a diagnosed bipolar disorder and manic episodes who bought over $11K during one such episode. We tried to return the items the very next day, the Kiosk is not willing to work with us. So we reached out to Gratiae Customer Service, and they are also not being helpful. This is a young married couple who cannot afford to be 11K in overdraft. Compassion and understanding would go a long way to showcase this companies ethics and values.