I have received first-class assistance… I have received first-class assistance from Stephanie and I would like to give her stellar review. One of my purchased product was broken, which upset me greatly since I expected it so much. After I called her, I received a prompt email reply with the guarantee that I will receive a new one as soon as possible. The timely assistance is beyond my expectation. Thank you Stephanie, and I will you all the best during this special time.

I changed my mind... I started having bad opinion on package delivery, as I ordered product on April 4th and did not received anything on April 21st. I sent email to customer service, but their reply finished as junk email, so never noticed they tried to contact me. Stephanie from customer support called me on 23th and told me package was lost at postal office. They just send another package by Fedex with a tracking number. Thanks to Stephanie from customer service :)

I would recommend My first purchase was at the mall. I loved the products, so when I ran out I decided to buy online. My experience with customer service was not the best at the time, after letting them know I was contacted by a member of their team and she explained that they were in the process of improving their customer services. I was offered an apology, and a generous offer which I already received. I feel valued as a customer, and think that they are indeed interested in keeping their clients. I will buy again from Gratiae because I love their products.

Gratiae I am so happy with all of the Gratiae products that I have purchased. Besides feeling very light on your face and body, your skin starts looking more radiant and young within a month. I especially love the Brightening Soin Blanc Target Spot Treatment. I have a skin condition called Melasma where I suffer from dark pigmentation. This product is amazing!! and organic. I can't forget to mention the customer service at Gratiae. It is excellent with products being shipped quickly and any questions being answered right away.

Great service from the Gratiae's staff in Georgia So far I am very happy with the treatment I've received from the ladies at Gratiae in Georgia. They are more than happy to help and they truly go out of their way to make sure you're satisfied. I really like my Replenishing eye cream I actually purchased two jars - didn't want to run out. I look forward to trying some of the samples so I can see what works and add another product from Gratiae to my skin care line. Thank you ladies, keep up the good work, you are what makes loyal customers.